National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have been an avid CCW person for 6.5 years. The information as to CCW was "right on" I'm happy to say that I already knew it all. Other than that, the seminar was really of no use to me. Atty. G. Drew Rolston 6-12-23”

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Posted 1 year ago

Thank you for the review.

Posted 1 year ago

“The OnDemand options are a life-saver. I love that NBI has this option”

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Posted 1 year ago

Thank you, Amanda! Glad you are enjoying our OnDemand courses. We can’t tell you how much this review means to us.

Posted 1 year ago

“I was very excited about this class. Unfortunately, it was not worth the time or money. Charging $400 to have multiple lecturers not show up and then end an hour early because you did not have enough people to fill the time is simply inexcusable. If you are going to ask attorneys to block off an entire day and pay that kind of money for your class, make it worth their while.”

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Posted 1 year ago

“Horrible CLE program, and horribly expensive. Poor internet connection. Poor content delivery. Attorneys giving the talks were not good educators.”

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Posted 1 year ago

“I have worked with NBI for a number of years and have always found them to be professional in all respects. NBI offers a broad range of courses and the opportunity to take the courses virtually is a great convenience.”

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Posted 1 year ago

Thank you, Joel. Your feedback and review means a lot to us!

Posted 1 year ago

“Very helpful advice for office issues.”

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Posted 1 year ago

Thanks for the review, Leanne! We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 1 year ago

“Great Seminar. Attorney Roger Gilbert of Knoxville is really a great speaker. Thanks”

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Posted 1 year ago

Thank you for the review!

Posted 1 year ago

Thank you for the review!

Posted 1 year ago

“The staff is the perfect combination of professionalism, friendlies and accommodating. Responsiveness was a definite plus. The all access pass is a great value and the attorneys that teach are well qualified. Highly recommend this top notch educational provider.”

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Posted 1 year ago

Thank you, Lisel. Your feedback and review means a lot to us!

Posted 1 year ago

“Not sure that I saw anywhere that this CLE was good for only 1.5 hours of Ethics credits, rather than the full 3.0 hours. Very unhappy about that.”

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Posted 1 year ago

Thanks for the review, Andrew. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can help you find the right course.

Posted 1 year ago

“Excellent and professional at every level. Thank you so much! I needed credits immediately as I was removed from the active attorney list for failure to comply with the MCLE requirements. NBI to the rescue! Thank you!”

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Posted 1 year ago

Thanks for the review, Michael! We’re proud that our customers have depended on us to provide them with quality CLE for more than 35 years.

Posted 1 year ago

“Great information, speakers were easy to follow and transitions well done.”

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Posted 1 year ago

Thank you for the review, Tammy! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 1 year ago

“The video I purchased was messed up and unreadable in certain areas.”

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Posted 1 year ago

We appreciate you taking the time to provide us with this feedback, Mary. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“I have lectured for NBI for over 50 times in the past 30 years, and have never even heard of a seminar being cancelled. I signed up for the seminar to fulfill my Pennsylvania CLE requirement, and you cancelled it and rescheduled after the deadline date.”

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Posted 1 year ago

We're sorry, Gary. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Over the years I have done about 20+ seminars for NB I…..”

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Posted 1 year ago

“very professional and helpful”

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Posted 1 year ago

We’re glad you found our course helpful, Gregory! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“Excellent. On-time. Knowledgable presenters. Good written materials.”

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Posted 1 year ago

Thanks for the review, Karen! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“Great seminar and amazingly convenient. Excellent use of technology to earn credits!”

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Posted 1 year ago

Thanks for the review, Timothy! We are dedicated to providing easy access to top-notch CLE courses so our customers can get the most of their CLE.

Posted 1 year ago

“First rate CLE program!”

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Posted 1 year ago

Thank you, Gretchen! We love hearing from satisfied customers like you.

Posted 1 year ago

“Disappointing customer service. Link to program was not activated. leading to frustration and waste of time . Then NBI just blew me off. I have used NBI for my organizations in the past, as well as for personal continuing education, what happened to their customer service? Worst in the industry.”

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Posted 1 year ago

Kenneth, we’re sorry that you had this experience. We strive to provide an excellent customer experience and it sounds like we missed the mark in your case. Our Customer Service Supervisor will reach out to you to see how we can make this right.

Posted 1 year ago

“Honestly….for $416 it was an absolute embarrassment. The final presenter was uninspired , to put it kindly. I’d like to hire him independently to cure my chronic insomnia. This subject matter is interesting and important. The totality of this $416 joke transformed it to the DaVinci code. Oh, and the technical difficulties at the end was the cherry on top. Send me a check or credit, not a coupon for more punishment. And your pricing? Even if taught by Socrates it was out of line. Gee, hope that helps.”

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Posted 1 year ago

Guy, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,147 reviews