National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good quality of service and choices for CLE and more.”

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Posted 1 year ago

We can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses you can use every day.

Posted 1 year ago

“THE 9/27 BANKRUPTCY LIVE SEMINAR. HAS MANY GOOD FEATURES. I LEARNED 3-4 THINGS I THINK WILL HELP MY PRACTICE AND MY CURRENT UNDERSTANDING OF BANKRUPTCY LAW. ON THE NEGATIVE SEVERAL OF THE PRESENTERS USED MATERIALS THAT WERE PREPARED BY OTHERS AND THEY EITHER DID NOT RELY ON MATERIALS AND/OR HAD NOT MADE THEMSELVES KNOWLEDGEABLE OF SAME.”

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Posted 1 year ago

Scott, thank you for your feedback. We will share your feedback with our team. We work hard to provide practical, skill-based CLE courses you can use every day.

Posted 1 year ago

“This rating is solely a reflection of the fact that the presenter's accent was far too inadequate to be able to understand virtually anything he said. He did not speak English nearly well enough (from a grammatical and pronunciation standpoint) to be an effective or adequate speaker. Not even the closed caption helped because they heard the same thing . . .”

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Posted 1 year ago

We’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“It was really hard to understand the gentleman and I did not understand how the subject matter material had anything to do with the stated purpose. I logged off after about 30 minutes.”

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Posted 1 year ago

Thank you for your feedback. We're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Care team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“The earlier speakers were great. The afternoon speakers had topics that were a little more advanced than what I do, so it was not as interesting. However, I liked the seminar.”

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Posted 1 year ago

Thanks for the review, Patrick! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 1 year ago

“Have an amazing experience and learn a lot during the class I attended. Help a lot to understand & help me to improve on my work”

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Posted 1 year ago

Thanks for the review, Sandra! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.

Posted 1 year ago

“Your CLEs are excellent, thank you.”

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Posted 1 year ago

Thank you for the review, Genissa! We’re glad to hear you find our courses informative.

Posted 1 year ago

“Efficient, informative, interactive. Very excellent legal information by competent professionals.”

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Posted 1 year ago

Thank you for the review, Elizabeth! We work with our expert faculty members to provide CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“I purchased a CLE course from NBI which amounted to about $400. The course was advertised as specific to my state. I also called NBI twice and on both occasions, representatives indicated the course was applicable to my state. To my disappointment, both of the instructors who taught the course focused on the laws and regulations in their state(s) which is of no use to me. There was no discussion whatsoever about the laws in my state, hence it remains unclear to me why NBI marketed this course as beneficial for practitioners in my state.”

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Posted 1 year ago

We’re sorry to hear your experience did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“Great Attorneys and wonderful content.”

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Posted 1 year ago

Thanks for the review, Kyiesha! We work hard to provide engaging courses and thorough reference materials so our customers can get the most out of their CLE.

Posted 1 year ago

“It was very ll done, organized and on time”

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Posted 1 year ago

Thank you for your review Cheryl. We appreciate your feedback.

Posted 1 year ago

“NBI overall is a good resource, the course I just took regarding outlook was useless. It should have been interactive. The slides did not even show what to do. The only thing I learned was a website to help track time. Sorry. Not worth the money.”

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Posted 1 year ago

Thanks for the review, Joanna. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 1 year ago

“Excellent seminar”

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Posted 1 year ago

Thanks for the review, Joel! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most of their CLE.

Posted 1 year ago

“Customer service is amazing and classes are extremely informative!”

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Posted 1 year ago

Thank you, Nicole. Your feedback and review means a lot to us!

Posted 1 year ago

“This was the first course taken through NBI. Very informative, knowledgeable presenters. The NBI Paralegal Customer Service staff was very helpful and professional. Answered all my questions and was able to get me registered quickly.”

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Posted 1 year ago

Thanks for the review, Michelle! We appreciate your feedback.

Posted 1 year ago

“CLE was stress free easy to access and certificate of completion was immediate”

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Posted 1 year ago

Thanks for the review, Joe! We work hard to provide high-quality CLE courses.

Posted 1 year ago

“NBI is a reliable platform to meet my CLE requirements and refresh or learn about subjects I am interested in.”

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Posted 1 year ago

We’re happy to hear you found our course helpful and informative! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“The customer service that I received from Sarah was outstanding!”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“The AI seminar was terrific. Both presenters were well prepared and provided helpful insights...”

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Posted 1 year ago

Mark Thank you for your review. We are glad you enjoyed the presentations!

Posted 1 year ago

“Very detailed, informative, and great slides. Thank you.”

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Posted 1 year ago

Thank you for your review Irene. We appreciate your feedback.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,147 reviews