National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Seminar was very good. Also, your telephone customer service helped me a tremendous amount during a series of calls when I had trouble signing in. Thanks again.”

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Posted 2 years ago

Thank you for the review, Terence! Our Customer Service Team always goes above and beyond to make sure our customers get the most out of their CLE.

Posted 2 years ago

“All of these courses are well presented and backed up by the great and prompt staff of the the NBI. You have made this a 1 stop process”

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Posted 2 years ago

Thank you, this review means a lot to us!

Posted 2 years ago

“Very knowledgeable speakers and very informative information”

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Posted 2 years ago

Thank you for the review, Jessica! We work with our expert faculty members to provide informative seminars you can use in your everyday practice.

Posted 2 years ago

“Was boring and seemed meant for someone just entering the field. Not a good seminar for seasoned paraprofessionals.”

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Posted 2 years ago

We’re sorry this course did not meet your expectations. We have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 793-5274 to discuss how we can make this right.

Posted 2 years ago

“This was a great refresher course for me. It has been years since I worked in litigation.”

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Posted 2 years ago

Thanks for the review, Joni! We work hard to provide practical, skill-based CLE courses you can use in your practice.

Posted 2 years ago

“Nice and easy CLE”

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Posted 2 years ago

Thank you! We work hard to provide our customers with easy access to the CLE they need.

Posted 2 years ago

“Program (video) was easy to use, prompts were easy to recognize, material was good.”

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Posted 2 years ago

Thanks for the review, Patricia!

Posted 2 years ago

“I love the breadth and quality of their seminars!”

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Posted 2 years ago

Thanks for the review! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 2 years ago

“The content and speakers for the seminar were fine. However, having to repeatedly hit a checkmark every few minutes to prove I was LISTENING to an online program is ridiculous.”

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Posted 2 years ago

Thanks for the review, Rebecca! We’re glad you enjoyed the presentation. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 2 years ago

“Very informative. Thank you.”

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Posted 2 years ago

Thanks for the review, Dana! We work with our expert faculty members to provide informative seminars you can use in your everyday practice.

Posted 2 years ago

“Terrible. Technical difficulties on the presenter or NBI’s part canceled the program.”

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Posted 2 years ago

We're sorry that you had this experience. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

“Course was on time; followed the agenda; provided timely legislative updates and covered practical practice topics.”

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Posted 2 years ago

Thanks for the review, Kathleen! We love hearing from satisfied customers like you.

Posted 2 years ago

“The CLE was very helpful and informative.”

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Posted 2 years ago

We’re happy to hear you found our course helpful and informative! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 2 years ago

“The presenters did a great job: were well prepared and knowledgeable; it would have been a great CLE for counsel beginning practice in the estate area, perfect for my son who just graduated from law school, however, this was to be an advanced estate planning course and it was basic instead. Again great presenters, just not what was advertised, so kind of a wasted day but for the credits. Thanks.”

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Posted 2 years ago

Thank you for the review. While we’re glad to hear that you thought our course was well presented, we’re sorry that it did not meet your overall expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

“Topics, content and speakers were well chosen and informative. 6 hours CLE was time well spent.”

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Posted 2 years ago

Thank you, Rosemary! Hearing from satisfied customers like you means a lot to us.

Posted 2 years ago

“No statement at this time.”

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Posted 2 years ago

“NBI offers timely topics, with knowledgeable instructors.”

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Posted 2 years ago

Thanks for the review, Anita! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.

Posted 2 years ago

“I am very happy NBI.”

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Posted 2 years ago

“I have been a presenter for NBI for a number of years. They have always been professional in their dealings with presenters and the coordinators have been a pleasure to work with.”

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Posted 2 years ago

Thank you, Joel! We work hard to make the process as smooth as possible so our speakers can focus on their presentations.

Posted 2 years ago

“I did not find a lot of value in the program. The speaker's content was outdated, was not geared to the topic that was advertised, and made a lot of errors.”

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Posted 2 years ago

Catherine, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,147 reviews