National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The only thing that would make this MUCH more valuable, is actually going into a calendaring session and showing how it is done.”

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Posted 2 years ago

Thanks for the review, Sarah! We’re glad to hear you found this course valuable. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 2 years ago

“I enjoyed the training. I liked how easy she was to listen to. I would like to see some demonstration of actually using the tips in Outlook.”

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Posted 2 years ago

Thank you for the review, Kim! We’re glad to hear you enjoyed the course. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 2 years ago

“Really easy to navigate. Great range of courses.”

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Posted 2 years ago

Thanks for the review, Clarise! It means a lot to us.

Posted 2 years ago

“Not pleased right now. The Seminar was fine, but your administration is the issue. I clicked on the icon to get credit for the seminar and got no response. I followed up with an email asking for confirmation that I would get credit .....and, again got no response. I still have not.”

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Posted 2 years ago

Charest, we’re sorry to hear about your experience. It looks like our customer service team followed up with you after your email, but we were not able to reach you. You can contact our customer service team via phone (800) 930-6182 or by email at customerservice@nbi-sems.com and they will help get you the CLE you need.

Posted 2 years ago

“Especially helpful when NBI presents California specific matters.”

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Posted 2 years ago

Thanks for the review, Margene! We’re glad to hear you enjoy our state-specific online seminar format.

Posted 2 years ago

“Each of the presenters in the 501 (c) 3 lecture was well-prepared and easy to follow. There were also several useful tips that made the course helpful to people unfamiliar with non-profits, and insightful for those of us who needed brushing up. The only change I would suggest is moving current changes in the law to later in the program, after basic concepts have been introduced.”

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Posted 2 years ago

Thanks for the review, Scott! We’re glad to hear you found this course useful. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 2 years ago

“The online seminar was extremely limiting and constrained as far as interaction and time allocated for each topic. The presenters were extremely limited in their ability to present the topic as a more national-oriented approach and refused to answer any state-specific questions even with information that may only apply in their specific Bar districts. Please begin providing these courses as state-specific or regional topics when discussing land use, zoning and real estate law and stop presenting these nationally. Use the state and regional law firms to present the topics for state-specific audiences as this current approach is worse than useless, it's potentially dangerous.”

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Posted 2 years ago

Thank you for your feedback, Phil. Our Product Development team reviewed this course and we agree with your comments. We have removed this course from our website and will be creating state-specific versions of this course in the future. At NBI, we have a satisfaction guarantee. Our Customer Service team will be contacting you to make this right.

Posted 2 years ago

“The Trust and Estate From Start to Finish CLE I took was valuable, however, the second speaker ruined it for me. I took the CLE because I know nothing about trusts and estates... this CLE was marketed as being a good course to take if you know nothing. The first speaker spelled everything out, which was fantastic, however, the second speaker assumed too much prior knowledge and didn't elaborate on the tax implications part of the course, which is arguably the most important part. He also didn't follow his outline, so I was stuck trying to understand what he was saying without a guide. I usually love NBI but this course wasn't great. I'm happy to have the outline, but now I need to find a few hours to independently read it to catch up on the material that should have been taught.”

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Posted 2 years ago

Thank you for the review, Christina. While we're glad to hear you found the presenters knowledgeable, we’re sorry to hear that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“Although only an hour in length, topics were well covered.”

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Posted 2 years ago

Thanks for the review, Steven. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 2 years ago

“Seminar was very good. Also, your telephone customer service helped me a tremendous amount during a series of calls when I had trouble signing in. Thanks again.”

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Posted 2 years ago

Thank you for the review, Terence! Our Customer Service Team always goes above and beyond to make sure our customers get the most out of their CLE.

Posted 2 years ago

“All of these courses are well presented and backed up by the great and prompt staff of the the NBI. You have made this a 1 stop process”

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Posted 2 years ago

Thank you, this review means a lot to us!

Posted 2 years ago

“Very knowledgeable speakers and very informative information”

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Posted 2 years ago

Thank you for the review, Jessica! We work with our expert faculty members to provide informative seminars you can use in your everyday practice.

Posted 2 years ago

“Was boring and seemed meant for someone just entering the field. Not a good seminar for seasoned paraprofessionals.”

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Posted 2 years ago

We’re sorry this course did not meet your expectations. We have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 793-5274 to discuss how we can make this right.

Posted 2 years ago

“This was a great refresher course for me. It has been years since I worked in litigation.”

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Posted 2 years ago

Thanks for the review, Joni! We work hard to provide practical, skill-based CLE courses you can use in your practice.

Posted 2 years ago

“Nice and easy CLE”

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Posted 2 years ago

Thank you! We work hard to provide our customers with easy access to the CLE they need.

Posted 2 years ago

“Program (video) was easy to use, prompts were easy to recognize, material was good.”

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Posted 2 years ago

Thanks for the review, Patricia!

Posted 2 years ago

“I love the breadth and quality of their seminars!”

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Posted 2 years ago

Thanks for the review! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 2 years ago

“The content and speakers for the seminar were fine. However, having to repeatedly hit a checkmark every few minutes to prove I was LISTENING to an online program is ridiculous.”

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Posted 2 years ago

Thanks for the review, Rebecca! We’re glad you enjoyed the presentation. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 2 years ago

“Very informative. Thank you.”

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Posted 2 years ago

Thanks for the review, Dana! We work with our expert faculty members to provide informative seminars you can use in your everyday practice.

Posted 2 years ago

“Terrible. Technical difficulties on the presenter or NBI’s part canceled the program.”

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Posted 2 years ago

We're sorry that you had this experience. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,155 reviews