National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent materials and topics!”

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Posted 4 years ago

Thank you, James!

Posted 4 years ago

“I was hoping to take this class, but I had to ask for a refund because I learned that I would not earn Ohio CLE for a class that was given in 2019. I talked to one of the customer service people and she explained that Ohio removes its "certification" from NBI CLEs at the start of the year. In short, it was very inconvenient for me to purchase the course, then find out it was on Ohio CLE approved, then have to submit two expense reports to show the purchase and the cancellation.”

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Posted 4 years ago

“I did not receive my certificate and could not hear the letters at each break for my credit - I need someone to contact me please. I die t $149 for a class I received no credit for.”

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Posted 4 years ago

“The information that was given was very informative”

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Posted 4 years ago

Thank you, Richelle!

Posted 4 years ago

“NBI offers a wide variety of courses that fit our needs in a format that is easy to use.”

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Posted 4 years ago

Thank you, Sharon!

Posted 4 years ago

“NBI has been great as a starting solo practitioner. There are informative webinars and additionally the forms library allows me to get a jump start on planning my legal career.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“love the topics, price and availability”

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Posted 4 years ago

Thank you, Padraic!

Posted 4 years ago

“Plenty of course options offered regularly”

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Posted 4 years ago

Thank you, Frank!

Posted 4 years ago

“This was a very good webinar for the times we are in. Very informative, thank you!”

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Posted 4 years ago

Thank you, Kristen!

Posted 4 years ago

“Very well presented and helpful.”

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Posted 4 years ago

Thank you, Cindy!

Posted 4 years ago

“NBI does an excellent job understanding the needs of it customers and providing a wealth of programs of interest to lawyers.”

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Posted 4 years ago

Thank you, Edward!

Posted 4 years ago

“You need to do something about the video webinars. I've attended a couple of them now and both times I've somehow missed the verification codes during the webcast, which are needed then to get credit for it. I have sat there through the entire webcast both times, yet didn't hear or see the first couple verification codes. There must be a better way to communicate those to the customer because I'm not getting credit even though I'm sitting through the seminar just like we would a live in -person seminar.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“So far, so good. Haven't actually started the course material yet. Thanks! Rob”

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Posted 4 years ago

Thank you, Robin!

Posted 4 years ago

“I already submitted a review on the date of the webinar.”

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Posted 4 years ago

“Great courses. Very varied and interesting. Faculty always very good. NBI Is always efficient in making the courses available and giving the credit. Michelle Wallace very nice to work with. She’s my account rep.”

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Posted 4 years ago

Thanks, John! This is great to hear. We have passed this along to Michelle and the rest of her group!

Posted 4 years ago

“It's great to get my CLE credits in but would be a lot better if you had more content/panels from speakers in Georgia. I typically view Estate planning and real estate courses through your platform. Most of the ones you provide involve panelists from New England/NY/PA areas and they discuss laws/code sections specific to that state.”

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Posted 4 years ago

Thank you for the feedback, LaShay! We have passed this along to the relevant internal team.

Posted 4 years ago

“First speaker was excellent”

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Posted 4 years ago

Thank you for this feedback, Bronwyn! We have passed this along to the relevant internal team.

Posted 4 years ago

“I have been very satisfied with the CLE course options and forms database. I would highly recommend the unlimited subscription option. The unlimited subscription was perfect are for me as I moveded into new areas of the law and expand my practice.”

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Posted 4 years ago

Thank you, Amey!

Posted 4 years ago

“So far, so good. I purchased NBI because I need classroom CLE for Ohio. However, with the virus closing all classroom CLE classes for who knows how long, I need to know if my one year subscription will be extended at least for the same number of months that I couldn't use this service to meet my in classroom CLE requirements. Thanks”

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Posted 4 years ago

Thank you for this feedback, David! We have passed the question along to customer service.

Posted 4 years ago

“The CLE's that I have taken have been very informative and all of the speakers have been very knowledgable able the subject matter. I always enjoy their stories about different cases they have handled.”

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Posted 4 years ago

Thank you, Karen!

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,155 reviews