National Timber Buildings Reviews

Name: National Timber Buildings
Address: National Timber Buildings Ashford Road Bounds Gate Corner Badlesmere, Faversham
Rating: 4.71

4.7 Rating 283 Reviews

94 %

of reviewers recommend National Timber Buildings

Company Reviews

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Metrics

4.7

Based on 283 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01233 740944

Email:

info@nationalstables.co.uk

Location:

National Timber Buildings Ashford Road Bounds Gate Corner Badlesmere
Faversham
ME13 0JX

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National Timber Buildings 5 star review on 19th October 2022

Paul Fotheringham

National Timber Buildings 5 star review on 22nd April 2022

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed - good value, a nice workshop. Keith.”

Helpful Report

Posted 6 years ago

“Good design service and installation. Happy with both buildings I have purchased in the last 18 months. Rating 4 out of 5 (Good), only just missing 5 out of 5 as after sales/install service is a little lacking (Problem with the shed door was never resolved).”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“The two gentlemen that delivered and installed my stables where on time, professional, tidy and extremely courteous. They worked as a team and I am delighted with the results. An extremely long day for them with a drive either side but they never once deviated from the job in hand. Thank you, I couldn't fault anything!”

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Posted 6 years ago

“Very pleased men worked hard and completed it in one day very happy with my new stable block thank you”

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Posted 6 years ago

“Excellent service from start to finish. Thank you Lee Taylor and the whole team. Very pleased with the whole experience.”

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Posted 6 years ago

“Great service, quick, efficient, friendly and the shelter is superb quality! Thank you National Timber Buildings - we will certainly be back!”

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Posted 6 years ago

“Absolutely delighted with my stables, they are such good quality - far better than anything else on the market and the customer service the whole way through the ordering process was excellent. Thank you so much National!”

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Posted 6 years ago

“Quality of timber should have been better”

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Posted 6 years ago

“Excellent, well made workshop that was erected at the prescribed time by a professional team. Very pleased with the result.”

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Posted 6 years ago

“We have bought three field shelters for our ponies from National Timber Buildings over the past three years and have been extremely pleased with the service we received and the quality of their products is very good, we would highly recommend this company..”

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Posted 6 years ago

“Good people to deal with.”

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Posted 6 years ago

“Very pleased with service and product (double garage) .”

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Posted 6 years ago

“Product ordered, delivered on time and erected very efficiently. Full marks!”

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Posted 6 years ago

“Plans for submission to local authority very helpful. Follow up by National shows proper level of interest. No complaints!”

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Posted 6 years ago

“Very nice people to do business with very prompt and great product”

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Posted 6 years ago

“Following installation of our new block of 3 stables they leaked terribly and despite numerous telephone calls and emails to you, you failed to attend to sort them out. never again will i use your company and i will be making sure that none of my equestrian friends ever use you either. check your records i made a formal complaint and you didn't even have the decency to respond!!! Very unsatisfied and angy ex customer!!!!”

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Posted 6 years ago

“Totally impressed from start to finish. My fabulous double shelter and store rooms are much admired. The horses love them! The build crew were fantastic and so very helpful in every way. I wholly recommend National. Really great quality and robust materials built with expertise.”

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Posted 6 years ago

“I was going to order a second set of stables from you, however, there were two things that influenced my decision to go elsewhere and I in fact purchased a double set of stables (well, one side is a stable and the other a field shelter to be precise) from Vale Stables in the end; firstly it took nearly a year for you to fix the guttering on the stables you supplied, in spite of me repeatedly chasing this up and it was only by my finally threatening to get someone else out to fix the problem and invoice your company, that it was sorted out (which was a little galling given how quick off the mark Edward was to demand payment last time around) and secondly, when I called and spoke to Edward to place an order, he informed me that the price had increased by nearly £1,000. When I queried why this was so (at this stage it had not yet been a year since my last order) he told me that all timber suppliers across the UK had put their prices up; having phoned around various other companies that seemed not to be the case, no-one else that I spoke to was aware of a nationwide price hike. Edward then told me that the reason why the price had gone up by nearly £1,000 was in fact that he'd done me a special deal on the last stables I'd ordered. I'm sorry to say that he very much had not done me any kind of a deal (I even went back and checked our correspondence, texts and emails) and at the time I had been left in no doubt by him that the price was the price, it was made very plain to me that there was no discount to be had anywhere. So for just shy of £5,000 I bought a combined stable and field shelter from Vale Stables with a variety of extras not offered by National Stables. While I'd say that the build quality isn't quite as good as yours I was treated courteously, I wasn't lied to and I wasn't made to feel that my calling in order to spend a not inconsiderable sum of money was an inconvenience. Your product is good, your customer service not so much so.”

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Posted 6 years ago

“The product is very good. A little slow in confirming receipt of money and not very good at responding to calls. Otherwise, the team who erected the stables were super speedy and efficient (I do believe these are external contractors) and did an excellent job.”

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Posted 6 years ago

Thank you so much for leaving us your review, we are very pleased that your new building meets your expectations. We are currently investing in a new exciting IT/Accounting system which will automatically update our customers when they make a payment to us as other customers have also picked up on this as an area for improvement. Thank you once again for your feedback.

Posted 6 years ago

National Timber Buildings is rated 4.7 based on 283 reviews