National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I thought the price reasonable but when I received the finished product I was appalled.
”
- Joseph S
“
Quick turnaround, got exactly what I needed. Since it was entirely boilerplate, only got dinged a bit by price. Ready made documentation like this should be 50% overall cost to what it was.
”
- Anonymous
“
Excellent price and quality, exactly what I needed!
”
- Joseph O
“
Very happy with quality and speed of delivery. Document seems very thorough.
”
- "Anonymous"
“
Even though I think the whole process is bs because its an infringment on our rights. But National Gun Trusts shipped out my cards fast. I ordered on labor day weekend. Saturday I believe it was and by Tuesday it was on its way. It was here by Thursday when it predicted a Saturday delivery. So that's pretty cool.
”
- Joseph S
“
Accurate and quick delivery.
”
- William J
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
”
- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
Quick and easy service. I got a call from customer service to schedule my fingerprint appointment the next day and the gentleman was nice and very efficient at getting everythint completed. I forget his name, but he deserves a 10/10.
”
- Maclaren T
“
Excellent service and man on man did I hit them with 1,000 questions! They helped extremely quick even in off hours. Overall one of the best customer service experiences I have had in a long time!
”
- Lucas D
“
Used EFT file correction service. Literally had my file fixed within a half hour of submitting my order. Would recommend to anyone
”
- Roman H
