National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Second reduce size tax stamp excellent job and price
”
- Dale C
“
I thought the price reasonable but when I received the finished product I was appalled.
”
- Joseph S
“
Quick turnaround, got exactly what I needed. Since it was entirely boilerplate, only got dinged a bit by price. Ready made documentation like this should be 50% overall cost to what it was.
”
- Anonymous
“
Very happy with quality and speed of delivery. Document seems very thorough.
”
- "Anonymous"
“
Even though I think the whole process is bs because its an infringment on our rights. But National Gun Trusts shipped out my cards fast. I ordered on labor day weekend. Saturday I believe it was and by Tuesday it was on its way. It was here by Thursday when it predicted a Saturday delivery. So that's pretty cool.
”
- Joseph S
“
Accurate and quick delivery.
”
- William J
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
”
- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
Great service
I had a question and they contacted me via landline solved my issue.
”
- Vallon S
“
Purchased the gun trust and EFT. Excellent customer service. I had questions right away that were answered in the online chat in a timely manner. I had my EFT appt scheduled the same day. Thank you so much!
”
- Anonymous
“
Very fast service, very very helpful making sure that I had it filled out the way I wanted and done correctly. Would buy from them again.
”
- David P
