National Gun Trusts have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Quick turnaround, got exactly what I needed. Since it was entirely boilerplate, only got dinged a bit by price. Ready made documentation like this should be 50% overall cost to what it was.
”
- Anonymous
“
Excellent price and quality, exactly what I needed!
”
- Joseph O
“
Wonderful product at a reasonable price and amazing service. Would recommend to anyone looking for an NFA trust.
”
- Michael R
“
Very happy with quality and speed of delivery. Document seems very thorough.
”
- "Anonymous"
“
Even though I think the whole process is bs because its an infringment on our rights. But National Gun Trusts shipped out my cards fast. I ordered on labor day weekend. Saturday I believe it was and by Tuesday it was on its way. It was here by Thursday when it predicted a Saturday delivery. So that's pretty cool.
”
- Joseph S
“
Accurate and quick delivery.
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- William J
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Awesome customer service and returns calls in a timely manner. 10/10 would (have) recommend to a friend.
”
- David T
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
”
- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
Excellent customer service. Sadly, there was a bigger sale after I had purchased.
Laminating services are overpriced.
Number of pages in trust seems excessive.
”
- Anonymous
“
Great service as always!
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- Matthew P
“
Great service
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- Juan R
