Nationwide Bathrooms Reviews

Name: Nationwide Bathrooms
Address: 135 Doncaster Road, United Kingdom, Barnsley
Rating: 3.29

3.3 Rating 772 Reviews

57 %

of reviewers recommend Nationwide Bathrooms

Company Reviews

Questions

Metrics

3.3

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0845 095 5000

Location:

135 Doncaster Road, United Kingdom
Barnsley
S70 1UF

Write Your review

Tell us how Nationwide Bathrooms made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order complete bathroom with units on-line and delivery was quick and everything was as advertised. Customer Service was brilliant and very helpful. Would highly recommend anyone choosing a bathroom to go with this company. The bathroom now finished and looking brilliant.”

Helpful Report

Posted 3 years ago

“love it can not believe the price I have paid for this, still not fitted but can not wait. easy and quick to order brilliant communication Thank you kindly :) a very very happy customer. delivery was a pleasure very nice and friendly, helpful guy, Thanks again.”

Helpful Report

Posted 3 years ago

“We ordered a led mirror for our bathroom, unfortunately it did not work when we fitted it. However a replacement was sent within days, and is now working perfectly. The mirror is great and the service was first class.”

Helpful Report

Posted 3 years ago

“5 stars again. I ordered a tap/shower unit and it turned out to be too small for the hole already cut into the bath. I then ordered another and they let me return the first one with a subsequent return of my money. The second one was ordered on the Friday and it arrived on the Sunday. Thank you for the excellent service”

Helpful Report

Posted 3 years ago

“Great value and delivered within 36 hours. Main reason I have given 5 stars is the excellent customer service I received having inadvertently selected “collect from warehouse” as the delivery option. A quick phone call resolved the issue, correcting my error and arranging courier delivery.”

Helpful Report

Posted 3 years ago

“Customer support is very good as well as the price. Checked the shower screen and there was a missing screw. They responded to my email with a couple of hours and they contacted the supplier promptly and the screw arrived within a couple of days which made the fitter very happy.”

Helpful Report

Posted 3 years ago

“I needed to replace a broken toilet seat, I called and got perfect customer service including advice on removing the old seat. The new seat arrived quickly, and was very well packed and complete in all respects. Great job”

Helpful Report

Posted 3 years ago

“Great price. Ordered early in the day, delivery scheduled within the next hour and delivered the next day. Packaged up very nicely and product in perfect condition.”

Helpful Report

Posted 3 years ago

“I’ve needed to contact Heritage a few times to discuss the specifications of a few of their products. Their response to e mails has been timely and helpful and their customer service and technical staff have been very helpful.”

Helpful Report

Posted 3 years ago

“I purchased a bath waste from Nationwide bathrooms & unfortunately there was a quality issue but Nationwide customer service sorted it in no time. I would highly recommend using them for your next project.”

Helpful Report

Posted 3 years ago

“This is a very easy site to navigate. I found what I needed very quickly and both sizes were in stock at very reasonable prices. I just hope that the delivery experience also pleases.”

Helpful Report

Posted 3 years ago

“Nationwide Bathrooms had what we wanted, in stock, at a good price. Buying was easy, delivery was as promised, and we're really happy with the quality of the kit. Will use it again.”

Helpful Report

Posted 3 years ago

“Website easy to follow and item accurately described. Order process very straightforward. I had a request regarding delivery which was picked up and accommodated. Very good communication and friendly team.”

Helpful Report

Posted 3 years ago

“Nationwide bathrooms were very good and helpful. I used several different companies while doing my bathroom renovation. I just wish I could have bought everything I wanted from them as the company I purchased my vanity unit from was awful . Out of stock item no communication on delayed delivery and missing items when finally arriving . Nationwide Bathroom are highly recommended by us .”

Helpful Report

Posted 3 years ago

“Excellent when dealing with a mistake in the order and were very generous in their settling of it. I would definitely recommend this company to others.”

Helpful Report

Posted 3 years ago

“I contacted Nationwide Bathrooms on Monday 6th to place an order. I spoke to a human being within minutes and the customer service was fantastic. Today I had to call again to amend my order. The prices for the items I ordered are the most competitive too. I spoke to the same person (Kim) who was so very helpful. Fingers crossed, my order will be amended and I will receive just the two items, not three, and that I am duly refunded for the cancelled item. Thank you Kim.”

Helpful Report

Posted 3 years ago

“Only a simple purchase, but easily made. Thought delivery was a bit much for one small item but happy to pay it as the item price was very good value.”

Helpful Report

Posted 3 years ago

““Really pleased with the vanity unit and the customer service team. I had called prior to the purchase on some help to ensure I was getting all the right things needed to set it up correctly and the team were great. The unit and basin looks as per the photos. So far, so good!”

Helpful Report

Posted 3 years ago

“Fantastic service, swift delivery and great product. We’d ordered a similar product from a competitor, which arrived damaged then they couldn’t get a replacement and I’m still waiting for a refund!! So Nationwide Bathrooms will be my go to in the future. Thank you for making buying a bath on line easy 👍🏻”