Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.73

4.7 Rating 1,257 Reviews

94 %

of reviewers recommend Natural Chemist

4.7

Based on 1,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the customer service is remarkable.”

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Posted 2 years ago

Thankyou for your review Jess!

Posted 2 years ago

“Appreciated their patience in learning how to use their site.”

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Posted 2 years ago

We are always here to help and encourage you to reach out if you need any further assistance. Kind regards, Natural Chemist Team.

Posted 2 years ago

“I haven’t received the goods yet so can’t comment … in terms of price and fact it has to be sent from Qld means it’s too expensive to use and too long a wait over 10 days and still might not arrive before Xmas … I will try and source more locally in future”

Helpful Report

Posted 2 years ago

Hi Helen, thankyou for your feedback regarding delivery! We hope you enjoy your products now that you have received them, and thankyou for your patience.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you! Kindest regards, Natural Chemist Team.

Posted 2 years ago

“Placed the order on the 15th November. Never received the item.”

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Posted 2 years ago

Hi Sunethra, thankyou for your review. Feedback on shipping and delivery is always welcome so that we can always review and improve our processes. We have followed all necessary steps to get your item delivered to you as fast as possible, and Auspost shows that it is still in transit! Reduced overseas flights have unfortunately affected international postage at this time. Our team have responded to you via email so feel free to respond so that we can resolve this for you :)

Posted 2 years ago

“I paid for express post and it was delayed”

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Posted 2 years ago

Hi Lisa, thank you for your review. Your order was placed on a Sunday (outside our working hours). The product you ordered did have to be ordered in which was done on the Monday morning. Stock was received on the Tuesday and your order was shipped. We do apologies for the small delay in getting your order out to. Selecting express post does not guarantee immediate shipping as this will depend on stock levels. However it does guarantee that our team ships this on the express line and therefore it will arrive to you faster than standard. We hope you enjoy your supplements. Kind regards, Natural Chemist Team

Posted 2 years ago

“Still haven't received item. Seems to be taking longer than it should From NSW to VIC”

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Posted 2 years ago

“Helpful advice and prompt filling of order, thank you”

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Posted 2 years ago

Thank you Dennis!

Posted 2 years ago

“The products are good. The postage is expensive. I have paid much less for items that are larger in size and the express post option is also very expensive. It all adds up when you spend money on good quality products.”

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Posted 2 years ago

“Very fast delivery. Great products. Very happy with their service.”

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Posted 2 years ago

Thank you for your review Karen!

Posted 2 years ago

“Hope before confirm order, I can understand The xpiry date for the product.”

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Posted 2 years ago

Hi Steven, thank you for your review! All expiry dates on your order was confirmed before shipping. Our team is happy to help!

Posted 2 years ago

“Excellent online shop, good prices and prompt delivery. Will definitely be a repeat customer 10/10”

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Posted 2 years ago

Hi Michelle, thank you !

Posted 2 years ago

“Hi, I am very happy with your online website and the fact that I can order products that I couldn't order before without being a practitioner. I haven't received your products yet but I did send your lovely team a message with questions I haven't received a reply on so that aspect could work better I guess.”

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Posted 2 years ago

Hi Adriana, thank you for your review. Our team has responded to you via email regarding your questions. Kind regards, Natural Chemist

Posted 2 years ago

“Speed of delivery is excellent. Product quality is second to none.”

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Posted 2 years ago

Thank you Michelle!

Posted 2 years ago

“Fast shipping and well packed. Have a great variety of products and are usually in stock too. Very satisfied!”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very happy with easy of ordering, prompt shipment and safe arrival of product! I was a little uneasy with glass bottles being posted as I have had orders (from other company's) arrive broken. Very happy with this transaction :) Thanking you :”

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Posted 2 years ago

Thank you for your lovely review Heidi. So happy that you appreciate our new packaging for Liquid Herb bottles! :)

Posted 2 years ago

“Easy process quick delivery”

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Posted 2 years ago

Thanks for your review!

Posted 2 years ago

“minimum fuss to order and prompt delivery, thank you”

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Posted 2 years ago

Thanks very much for your review!

Posted 2 years ago

“Good reliable service”

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Posted 2 years ago

Thankyou Ross!

Posted 2 years ago

“Easy to work with and very helpful staff”

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Posted 2 years ago

Thanks for your review Stuart!

Posted 2 years ago

Natural Chemist is rated 4.7 based on 1,257 reviews