Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.73

4.7 Rating 1,254 Reviews

94 %

of reviewers recommend Natural Chemist

4.7

Based on 1,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

Write Your review

Tell us how Natural Chemist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 years ago

“Always prompt with deliveries. Always has just what I need!”

Helpful Report

Posted 2 years ago

“Good service and responsible replies on email. Thank you for serving us well !!”

Helpful Report

Posted 2 years ago

“The service is very professional. I have been using them for one year, and I haven't had any issues with them. Greta products as well.”

Helpful Report

Posted 2 years ago

“Very helpful staff on the phone and quick delivery.”

Helpful Report

Posted 2 years ago

“Website is very good to use. Items arrived within 5 days. Very good”

Helpful Report

Posted 2 years ago

“Great service exactly as ordered speedy delivery, packaged well. Highly recommend. Alan East Fremantle WA”

Helpful Report

Posted 2 years ago

“Great products and prices, prompt delivery of orders”

Helpful Report

Posted 2 years ago

“Great communication regarding item order, packing and shipping. Arrived fairly quickly in outback WA item was well packaged to ensure its safe arrival.”

Helpful Report

Posted 2 years ago

“Products arrive quite quickly.”

Helpful Report

Posted 2 years ago

“The ordering process is easy and delivery is fast. Thank you”

Helpful Report

Posted 2 years ago

“Very happy to have been recommended to your business. Very efficient and friendly service. Thank you.”

Helpful Report

Posted 2 years ago

“I could not believe that my order arrived the next day - I thought they would be a few days at least. It was well packaged and the probiotics had a cooling pack around them to maintain temperature.”

Helpful Report

Posted 2 years ago

“excellent service”

Helpful Report

Posted 2 years ago

“Fantastic service, very quick delivery time.”

Helpful Report

Posted 2 years ago

“Products turned up on time thank you”

Helpful Report

Posted 2 years ago

“Always prompt and have what I need”

Helpful Report

Posted 2 years ago

“Thanks Tayla…Brent from Calgary Canada…great fast service 👍✌️😁”

Helpful Report

Posted 2 years ago

“I am surprised at the number of good reviews. I have had several issues with this company, despite using this company for sometime as products required are unavailable elsewhere: (1) website is not user friendly; (2) site does not show if a product is unavailable yet accepts order; (3) no indication when 'scripts' expire; (4) slow email response; (5) I finally uploaded scripts, received confirmation, went to order - only to discover one product had been omitted - not I'll have to wait again to place my order. (6) Poor delivery. Overall I think it's a very disappointing "service".”

Helpful Report

Posted 2 years ago

Hi Bernadette, Thank you for your feedback. My apologies for your negative experience with us. We are making some major improvements in our stock management software which is aimed at solving our delayed stock updates. Recently with the pandemic, there have been industry-wide stock delays on lots of products due to importation challenges with reduced flights and shipping. This is currently still an issue for some businesses. This has caused delays in the manufacturing of new stock, which has led to out of stocks with us. We have allowed customers to "Preorder" desired stock as this is a way to guarantee themselves the next available stock. This has been appreciated by our customers as stock is often in and out of our store very quickly due to increased customer demand. We have made some major improvements in our customer service since your last order in November 2021 and we are continuing to update and refine our processes. Our website is currently under review and receiving a digital facelift for our users. We thank you for your patience with our replies as our small team receives increased customer inquiries. Kind Regards, Natural Chemist Team

Posted 2 years ago

“Great prices, efficient and easy ordering and quick delivery. Items carefully boxed. Great company.”

Helpful Report

Posted 2 years ago

Natural Chemist is rated 4.7 based on 1,254 reviews