Natural Chemist have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Website was Easy to navigate, price was the best I could find, product is excellent and delivery was very quick to a rural area.
I’m a first time customer and based on my experience I will definitely use Natural Chemist again.
Many thanks
”
- Stephen Grigson
“
Fast postage good price good product.
”
- Scott Youl
“
Price was good and it got to me fast
”
- Mikki Lawson
“
Thank you, I paid for the express delivery and it was geat express.
Packed well.
Directions on the tag were small and some informtion left was difficult to understand.
No blue scoop included in powder - but I believe this is on it's way - appreciate this greatly.
Overall great.
”
- Robyn Turk
“
Easy to order and a quick delivery.
”
- Deana Hale
“
Delivery is always prompt and very happy with the products I buy
”
- Tracey Kim
“
Poor response from a person called Tayla re: refund on a mistakenly ordered measuring cup. Then I received a better response from someone called Annie, however it was bad customer service and unnecessary for her to add "we've never had this complaint from anyone else". It's wrong to use that argument---it's extremely invaludating
”
- Kelle Cunningham
“
I was contacted by text re a product being unavailable and offered an alternative product or refund.
”
- Kerry Strzina
“
I ordered online but it turned out they had run out of stock of that item, that day, but they messaged me immediately offering a refund or a similar product from a different brand which I accepted as it was the same formulation.
”
- Wendy Cazzolato
“
I am satisfied with the service. Thank you very much!
”
- Lucila Flores
“
Very good service.
”
- Anonymous
“
I have been very pleased with the customer service at Natural Chemist. Speedy service and prompt replies to any queries. I would definitely recommend them.
”
- Jean Bowen
