Natural Chemist have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Website was Easy to navigate, price was the best I could find, product is excellent and delivery was very quick to a rural area.
I’m a first time customer and based on my experience I will definitely use Natural Chemist again.
Many thanks
”
- Stephen Grigson
“
Fast postage good price good product.
”
- Scott Youl
“
Price was good and it got to me fast
”
- Mikki Lawson
“
Easy order process. Fast delivery.
”
- Anonymous
“
Delivery was very quick
”
- Sue White
“
Customer care: Best
Delivery: Reached on time
Product : Very helpful
”
- Murenzi Milkham
“
Poor response from a person called Tayla re: refund on a mistakenly ordered measuring cup. Then I received a better response from someone called Annie, however it was bad customer service and unnecessary for her to add "we've never had this complaint from anyone else". It's wrong to use that argument---it's extremely invaludating
”
- Kelle Cunningham
“
I was contacted by text re a product being unavailable and offered an alternative product or refund.
”
- Kerry Strzina
“
I ordered online but it turned out they had run out of stock of that item, that day, but they messaged me immediately offering a refund or a similar product from a different brand which I accepted as it was the same formulation.
”
- Wendy Cazzolato
“
Very efficient service thank you
”
- Sharon Higgins
“
Fantastic customer service and great products.
”
- Bianca Fruh
“
I am satisfied with the service. Thank you very much!
”
- Lucila Flores
