Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.74

4.7 Rating 1,248 Reviews

94 %

of reviewers recommend Natural Chemist

4.7

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always prompt delivery. And always so helpful over the phone. I have several allergies but Natural Chemist staff happily explore the issues with me like it is no inconvenience. Thankyou!”

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Posted 1 year ago

Thankyou for the review Natasha, glad you are enjoying our service.

Posted 1 year ago

“Great speedy friendly service. 👍”

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Posted 1 year ago

“Very kind helpful service as always, thank you. A+++++”

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Posted 1 year ago

Thanks for your lovely feed back. Always here to help! Kindest regards, Natural Chemist.

Posted 1 year ago

“In the end it was good but was a bit annoyed at being told my scripts were expired after I paid and there was nothing on the page. I like natural chemist. It might be nice to send a reminder to clients or practitioners of the impending expiry esp during the Jan holidays”

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Posted 1 year ago

Thankyou for the feedback. We are always striving to ensure the process is seamless for the consumer so we will take your feedback on board :)

Posted 1 year ago

“Bought some cinnamon Myrtle leaves for a recipe, delivered in 24 hours.”

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Posted 1 year ago

Thankyou for your review Janet.

Posted 1 year ago

“Was all very efficient and a good price.”

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Posted 1 year ago

Thankyou Peter!

Posted 1 year ago

“Some packages were damaged, in the next shipment it is better to put a "fragile" sticker on the box.”

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Posted 1 year ago

We appreciate the feedback :)

Posted 1 year ago

“I've been using Natural Chemist online for several years. The product prices are very competitive and well-stocked. Postage is fast and I very much appreciate the non-plastic compostable packaging. Highly recommend.”

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Posted 1 year ago

Thankyou Kerry, glad you are enjoying our service :)

Posted 1 year ago

“Excellent service with fast delivery”

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Posted 1 year ago

Thankyou for your review Lisa!

Posted 1 year ago

“Great range of products that I haven't been able to find elsewhere. Will shop here again.”

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Posted 2 years ago

Hi Emma, We try to offer our customers a broad range of product and brands. Happy to hear you were able to find what you needed! Kind regards, Natural Chemist.

Posted 2 years ago

“Friendly staff, easy web site, user friendly payment, a little slow on dispensing and postage but it was Christmas.”

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Posted 2 years ago

Thankyou for your review!

Posted 2 years ago

“Product arrived when said and was packaged well”

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Posted 2 years ago

Thankyou for your feedback :)

Posted 2 years ago

“Great customer service easy to order quick delivery”

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Posted 2 years ago

Thankyou for your review Irene!

Posted 2 years ago

“Provided informative information on an alternative when the originally requested item was unavailable.”

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Posted 2 years ago

“Poor response from a person called Tayla re: refund on a mistakenly ordered measuring cup. Then I received a better response from someone called Annie, however it was bad customer service and unnecessary for her to add "we've never had this complaint from anyone else". It's wrong to use that argument---it's extremely invaludating”

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Posted 2 years ago

Hi Kelle, Thanks for your review. I am sorry you were unsatisfied with the customer service you received. A credit for mistakenly ordered item has already been applied to your account. Our team has taken on your feedback.

Posted 2 years ago

“Great choices, quick and efficient delivery. Thanks!”

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Posted 2 years ago

“A great find with a wide range of products at competitive prices. I was very happy with the time frame of placing my order and receiving my products, considering it was over the busy New Year period.”

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Posted 2 years ago

Thanks for your review Linda!

Posted 2 years ago

“Easy to order and delivered promptly. I can’t fault them”

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Posted 2 years ago

“So far not received anything, still waiting for order to arrive.”

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Posted 2 years ago

Hi Jacob! Thank you for your review. Deliveries to WA are taking a little longer than usual due to the holiday period. We appreciate your patience. Our team has emailed you your tracking link! Kind regards, Natural Chemist

Posted 2 years ago

“Delivery came earlier than expected!”

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Posted 2 years ago

Thankyou for your review Melissa! :)

Posted 2 years ago

Natural Chemist is rated 4.7 based on 1,248 reviews