Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.81

4.8 Rating 2,410 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product and service”

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Posted 5 months ago

“Order sent in perfect condition no damages and accurate to what we ordered. The dogs love the flavours and go mad at feeding time, shouting at me with excitement if I don’t dish up quick enough! The meat looks fresh and good quality and the dogs are thriving.”

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Posted 5 months ago

“My two whippets love Naturaw do food!”

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Posted 5 months ago

“Great service with great food. Only slight criticism the removing the plastic cover on the food doesn't work as well as it should.”

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Posted 5 months ago

“Amazing quality, fast delivery and decent price!!”

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Posted 5 months ago

“Food my dog loves with his choices in stock; quick delivery. Will definitely use again.”

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Posted 5 months ago

“Brilliant product. Natural/clean/healthy/ environmental friendly and my dogs love it. I will let nothing else pass my girls lips. Apart from Sprats 🤭.”

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Posted 5 months ago

“I put my Golden Retriever on this when he was about four months old after I found he wasn’t putting weight on with Millie’s Wolfheart. Since then, his condition has improved hugely, and he always looks forward to his meals. I thought raw feeding would be messy and quite a faff but; it is not, and I'm pleased I made the switch.”

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Posted 5 months ago

“Very impressed with quality of the food, service and the packaging. Honestly don’t know how human food manages not to come in fully recyclable packaging like this!”

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Posted 5 months ago

“Of the several raw dog food brands I've tried, Naturaw is the best. I appreciate their great variety of flavors, and especially their heart and tripe recipes. It's wonderful to have a source of nutritious tripe which is not smelly! Their new Forager range adds healthy variety to the mix. There has not been one recipe my dogs tried that they did not love. Keep up the good work!”

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Posted 5 months ago

“Dog loves it, we love the convenience, win win!”

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Posted 5 months ago

“My dog loves his food every single time he has it. We loveee all of the products especially the puppy range! My pup has a lot of allergies but this food is great at keeping him healthy and thriving. The packaging is eco friendly and colourful which gives it a luxury feel. The eco scheme to send back the wool is amazing!”

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Posted 5 months ago

“Quality food that my dogs love! Best packaging on any food I’ve found - totally compostable ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

“My dogs love and thrive on naturaw food, while I love the ethics of this company. Perfect!”

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Posted 5 months ago

“This is a brilliant product, my dachshund is in fantastic health with a fabulous shiny coat..”

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Posted 5 months ago

“The packaging gets worse every time. The plastic just doesn't release from the top and it's an absolute nightmare. Bought from here for years but I think our time is nearly up now. Really disappointed - sort it out Naturaw!”

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Posted 5 months ago

“Very fast delivery and good product”

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Posted 5 months ago

“We love the quality of the food. My dog really enjoys this.No nasty aroma as with some other raw foods we have tried. Been on raw for 2 years and this is the best. Packaging is nice and practical for fridge and freezer storage. Really keen on the fact it’s sustainable packaging. Delivery was good. Just placed our second order :)”

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Posted 5 months ago

“We bought this food BC it was the top rated on allaboutdogfood.com and you can really tell the difference between Naturaw and the one I was feeding previously, in that it's not like mush. The ingredients looks great. My only gripe is you can't actually peel the film of the container back, it takes the rest of the packaging with it, so I end up having to cut it so it means covering it isn't as effective.”

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Posted 5 months ago

“Product is great. Customer service and user experience not so.”

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Posted 5 months ago

Hi Robert We appreciate the kind words on the product, thankyou, however we do strive to offer a professional and considerate customer service at all times so are a little disheartened by your review. If you would like to email any of your concerns to woof@naturaw.co.uk perhaps we can help resolve these. Kind Regards Amy

Posted 5 months ago

Naturaw is rated 4.8 based on 2,410 reviews