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Naturaw Reviews

4.8 Rating 2,410 Reviews
96 %
of reviewers recommend Naturaw
4.8
Based on 2,410 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent food and service
Helpful Report
Posted 6 months ago
From Ordering to delivery the service is nothing but excellent. But more than that the food quality is equally excellent. We have tried many brands of raw but this one hits the spot with my two cocker spaniels every time. The bone content is just right. We also love the fully biodegradable packaging; bonus!
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Posted 6 months ago
I recently tried the Forage trial range for my 3 Pomeranian girls, and they love it. The pack even lasts 3-4 days as they do not require much to fill them. The packaging is all recyclable, which is very positive. I like the fact that I am feeding my dogs all-natural ingredients.
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Posted 6 months ago
I buy Naturaw because I prefer to buy sustainably packaged food for my dog.
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Posted 6 months ago
This food looks excellent quality and my dog eats it all no problem so I am confident that he thinks it’s excellent too. There is also a wide range of flavours. The packaging is recyclable which is important to me but also well made and no leakage
Naturaw 5 star review on 4th June 2024
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Posted 6 months ago
To say my puppy likes the Forage puppy blend would be an understatement. The only improvement i could suggest is that it should come with a free slow feeder bowl which would have saved me the expense of buying one.
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Posted 6 months ago
Excellent food and excellent service!
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Posted 6 months ago
We’re still working our way through the order at the moment but I love how well it is all packaged, from each individual item to the insulation used. It’s clear this is a company that take their ethics seriously! The food is really good too, pup loves it sor far!
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Posted 6 months ago
Well to be honest the first order was a complete nightmare. Dpd there delivery service, was suppose to delivery and I get a text saying delayed. It arrived 8 hours late and it was a hot day so all the food was warm. As stuck in the back of an unrefriderated van all day, so I disposed of the food. I made a complaint but no refund offered. Actually just ignored me but as I wanted to use nuturaw because of reviews I ordered again and I must say the food and treats are very good. So if you want good food for your dog nuturaw is the way to go if you want good customer service look elsewhere
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Posted 6 months ago
My girls absolutely love the raw food and I love that the packaging is all recyclable. The only bit I’m not keen on is the paper underneath the food, don’t see the point to be honest, and it’s just a faff to take it off the food, just my opinion.
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Posted 6 months ago
Never had any problems with this supplier, I have two toy poodles and this is the only raw feed I give them and they have never turned their nose up at it whereas they have with other brands. I have also tried kibble. It always comes on time and I love the packaging
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Posted 6 months ago
Feed is good and nicely presented however the paper attached to the meat to prevent leakages sticks to the meat.
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Posted 6 months ago
The dogs loved the food. Delivery was great, packaging very good and easy to keep in fridge. We be ordering more.
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Posted 6 months ago
Olly loves every mouthful, especially the different meats, he never knows what he is getting, but it makes no differens, it all goes down well. Easy to get rid of the packaging as well. Super. and also returning the wool a very very good idea.Patricia
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Posted 6 months ago
My dog loves it. Really great Saturday delivery service. Love the recycling and environment friendly packaging.
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Posted 6 months ago
Dog accepted food well.
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Posted 6 months ago
My dogs love it. I love the package . And there is so much variety. But I think if we sign up for a subscription, we should get free delivery.
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Posted 6 months ago
Dogs love it, lick their dishes clean.
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Posted 6 months ago
I used to be able to buy "Simply Turkey" but seems to be unavailable for a while now so quite disappointed about that because this had more bone contact as your other products. Due to this I have to buy from another company and pay 2 lots of postage and packing which isn't ideal. Hopefully you can provide "Simply Turkey for my next order which would be great. Otherwise the products I have had seem good quality and my dog seems to gobble it up
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Posted 6 months ago
My dog does great on Naturaw, only food I buy for her.
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Posted 6 months ago
Naturaw is rated 4.8 based on 2,410 reviews