Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,507 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Started our 8 week old pup on the puppy forage. She had been on kibble and was a reluctant eater. We now have a clean bowl at every feed. Very happy with all aspects of the food and the packaging.”

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Posted 10 months ago

“Happiest time of my dog's day is when I fill her bow with Naturaw. She just loves it.”

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Posted 10 months ago

“Oliver loves his raw food - and because it's delivered in wool-lined boxes, it always arrives in good condition (ie not half defrosted).”

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Posted 10 months ago

“Love the packaging! Saving the planet whilst feeding our fur children the best scran!”

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Posted 10 months ago

“Love the eco packaging and the food is a nice chunky mince. Good choice of flavours and dog likes. Win win.”

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Posted 10 months ago

“Fantastic natural products for my elderly Labrador know nothing else added .”

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Posted 10 months ago

“My dog liked the food and I liked that I could recycle/compost all the packaging.”

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Posted 10 months ago

“The variety of proteins is very good. The quality if the food is very good . I love the packaging being compostable not just recyclable. Having low fat options is an extra bonus.”

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Posted 10 months ago

“Excellent quality food and covers a range of sensitivities and diets. Also sustainable packaging!”

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Posted 10 months ago

“We love the sustainable packaging and must importantly our dog now looks forward to his meals. He’s a fussy eater and he loves the taste and consistency. Empty bowl every time and guilt free for us with no nasty plastic packaging.”

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Posted 10 months ago

“I’ve not tasted it myself but the minute the box arrives, my dog sits beside it and guards it with his life. Sometimes he even starts chewing the box to get at the contents so we know he loves his new raw food. I feel better too because he has variety rather than the same old food every day. Love the recyclable packaging too.”

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Posted 10 months ago

“I like that the packaging is plastic free and Smokey loves the taste and texture.”

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Posted 10 months ago

“We were attracted to Naturaw because of the careful sourcing and processing and packaging. We are especially interested in the Forage option because of the nutrient density of wild grown food. Our dogs love it.”

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Posted 10 months ago

“Really fast delivery, great packing and my dog really loves the food. My only comment would be on the responses to your customer services. We submitted a question around two weeks ago now and still haven’t heard back. This is an area I think could do with improvement.”

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Posted 10 months ago

Good Morning Hayley We are sorry to hear you have not had a response from our customer service team, after searching our database however we are unable to locate your original query. Please can you send a message directly to customerservice@naturaw.co.uk and we will make sure to respond to you as soon as possible. Most queries are replied to within a few hours during normal working hours. Hope this helps Amy

Posted 10 months ago

“The product arrived well packed. My puppy changed over from her previous food with no tummy issues at all. She loves her food and gets so excited at meal times. A great product made even better by using sustainable packaging”

Naturaw 5 star review on 22nd February 2024

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Posted 10 months ago

“Great food, fast delivery.”

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Posted 10 months ago

“My dogs love this food excellent service fast delivery will continue to order from them”

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Posted 10 months ago

“My dogs love this food and as there mum I'm happy they do. Also good that everything can be recycled. Customer service good kept informed and delivery quick.”

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Posted 10 months ago

“Naturaw were recommended by my son. Excellent service. Product well packaged, delivery good & food excellent quality & pricing.”

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Posted 10 months ago

“Brilliant 🤩”

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Posted 10 months ago

Naturaw is rated 4.8 based on 2,507 reviews