Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,516 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Naturaw 5 star review on 24th January 2025

Sue Challoner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery comes next day, yes you’re paying for it for a small order but DPD will deliver guaranteed. Box comes marked as it MUST bet delivered same day. Despite me not being in the driver left with a neighbour. Packaging is plastic free so not guilt in environmental problems. Not only these two factors but the food is clean and high quality. The team are very quick to email back to any questions, I had mine within the hour. Helpful and polite staff.”

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Posted 1 year ago

“First time I've bought raw for my 2 bulldogs and I'm amazed at how much they love it. Great service good selection looking forward to using again”

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Posted 1 year ago

“The quality, recipes and service is excellent. The meals are a good consistency, not sloppy or pate type. Most of all, my dogs enjoy it!”

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Posted 1 year ago

“I love the plastic free packaging, the food looks good it obviously tastes great my 4 chihuahua and 2 bolognese dogs love it and it's an easy and mess free way of feeding them”

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Posted 1 year ago

“We have been ordering from Naturaw for about 6 years and Bobby has always loved the food. Tried other suppliers but his skin for whatever reason doesn’t agree with the raw food supplied elsewhere. Love the natural treats, wish they got the salmon oil back. Delivery is always reliable. Thanks so much!”

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Posted 1 year ago

“Hi , the recyclable packaging is a great idea , however it's messy to have to wash the containers out and the risk factor of cross-contamination is a lot greater I came across a website for feeding dachshunds raw food last week which was quite surprising in that it appears the feeds are not balanced to FEDIAF guidelines and thus i think you may be missing an opportunity here to be in the "green" colour as approved as opposed to being classed as just Core 80/10/10 Range ? Happy overall but think you have an opportunity here to expand your client base further ..... hers the web link for reference that I came across : http://rawfeddachshundsuk.weebly.com/which-brand.html kind regards Nigel”

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Posted 1 year ago

“Great quality food, super speedy delivery, and so well packaged it was still completely frozen upon delivery. Love the eco concept around the packaging, look forward to having enough packaging to return!”

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Posted 1 year ago

“Our dog loves Naturaw food and the bonus for us is that it has helped to eliminate his allergies which means he is a happier dog since he doesn't chew his paws all day. The packaging is great since it can just go in the recycling bin and delivery is quick and reliable.”

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Posted 1 year ago

“Great selection of food ...packaging all recyclable customer service and delivery amazing”

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Posted 1 year ago

“Fantastic product. I've used a couple of raw food suppliers for my three dogs and Naturaw has been the best in terms of quality and easy to recycle packaging. I've one dog who is a bit unsure of raw but I've been mixing his favourite veg and fish with the raw mince and he's accepting the change, slowly. My other two have been much more accepting of the change. I like that the packages don't smell or contain blood when thawed. Lovely to see the name of the packer on the box, as it's reassuring to know that 'Vicky' took care in sending my precious dogs their food. I know this is the best product for my dogs' health and well-being. It's just finding the right balance to suit all three.”

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Posted 1 year ago

“Arrived in good time my dog loves all the flavors 😁”

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Posted 1 year ago

“We have been feeding our Labrador the natural meat for over 2 years. He loves it and is in great shape with a healthy, shiny coat. The food is so easy to order and delivered promptly. I love the fact that the packaging is all recyclable and that the wool liners can be returned and reused.”

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Posted 1 year ago

“We couldn’t be happier that we found this product, we got our second dog in March and started her with your puppy packs which she loved and we haven’t stopped since. We’ve also switched our Husky from his usual raw food over to Naturaw because it’s such a high quality food. Our dogs love it, we love the quality, packaging, quick delivery and the branding is brilliant. We recommend you all dog owners”

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Posted 1 year ago

“Great product, good that all packaging can be recycled/composted.”

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Posted 1 year ago

“This company is win win all round, the food is very high quality, excellent value and the ethics behind the company make for a very happy owner as well as very satisfied pooches.”

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Posted 1 year ago

“My little furry spoiled one is seven years old and from him turning two, he had constant issues with runny poo and feeling rotten .. He hated most of the different brands of food I tried him on (following the change of food advice) and nothing worked for two years, until I found Naturaw! This company and brand have been a god send and my little Cassius can't get enough of it and has had no tummy troubles since .. Only problem is, he loves it that much, he wants more and more and bounces from the minute I take it out of the fridge till it gets to the plate .. Excellent food, excellent and quick service and have never had an issue in all the years I have used them.. Can't rate this company highly enough .. Thank you”

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Posted 1 year ago

“Naturaw is just the best company. The food is absolutely perfect for our dog and the whole ethos of the company is what every company in an walk of life should not only be striving for, but matching. Congratulations on all of your hard work.”

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Posted 1 year ago

“I was searching for raw dog food that was not too coarse and less bloody than the food we had fed our dog before . After much research we decided to purchase trial pack from Naturaw. So far it looks to be great quality. Our dog loves it and it’s easy and less messy to use in enrichment toys. As a family we love the fact the the packaging is all recyclable or compostable.”

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Posted 1 year ago

“My dog loves your raw meat food, but long term it may be to expensive for me. I received a £5 off my first order hence I tried it.”

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Posted 1 year ago

“Prompt delivery, really nice range of meals, compostable packaging, but the single most important thing for us is the fact that the meals are sourced from high welfare meat. As a family we don’t eat meat, so we really don’t want to abandon our principals around animal welfare when feeding our dog. There are an increasing number of raw dog food providers but very few who can provide any reassurance about the welfare of the animals from which the meat is sourced.”

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,516 reviews