Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.81

4.8 Rating 2,410 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order and so far very good. Trying different varieties. Luna seems to love it and it looks really good quality. I like the packaging/recycling and also the variety of flavours available.”

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Posted 5 months ago

“Excellent service, dogs love the meat and the different flavours. Recyclable packaging - whats not to like?”

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Posted 5 months ago

“Very impressed with the quality and most importantly so is our dog”

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Posted 5 months ago

“Product seems great good price much better arrangements than competitors for delivery. Added bonus that most of packaging can be composted”

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Posted 5 months ago

“Only been on Naturaw a week my dog really enjoys the different flavours and licks his bowl clean after every meal We will be reordering more”

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Posted 5 months ago

“I have been trying to get in touch with someone to talk about the product but I have not been successful. It has been over a week.”

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Posted 5 months ago

Hi Mary, We are incredibly sorry that your message was missed - we have managed to locate this on our system and sent you a reply - we have also find a 2 star review a little unfair review of the product. Had you messaged us before placing your order we would have been more than happy to provide you with a code to use on your first Naturaw order. You can also contact us on directly on woof@naturaw.co.uk

Posted 5 months ago

“Great product and quality, only small issue is the packaging. The pull tab lifts the entire contents away from the biodegradable liner so you end up having to cut it open and you often get in a mess - it’s my only negative!”

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Posted 5 months ago

“Orders are straightforward and always delivered on time.”

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Posted 5 months ago

“My dog has been refusing his meals for a while. We saw natural advertised and decided we would try it. He scoffs his food so fast now, he really enjoys all his meals now. It's made such a huge difference finding your products.”

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Posted 6 months ago

“My dog loves this food. Her previous food had started to make her a bit bunged up. Since changing she’s had no concerns. Always a clean bowl guaranteed”

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Posted 6 months ago

“Finally a product my dogs love packaged and delivered in 100% recyclable or compostable packaging! Worth a few extra pennies for no plastic and yummy food (my dogs say). Slightly clunky website though and I wish I could change products in my subscription without having to delete and start again.”

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Posted 6 months ago

“Good quality food, environment friendly company. Friendly customer service”

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Posted 6 months ago

“Great quality food and service. Wish I had a larger freezer to be able to order larger boxes and save on delivery charges. Pleased that linings can be recycled.”

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Posted 6 months ago

“My dog loves Naturaw, and I love the reassurance of Naturaw's (particularly the Forage line) high rating on the AllAboutDogFood site. Packaging is eco aware, as well as attractive, and the food is always delivered in a safe, still-frozen condition”

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Posted 6 months ago

“Had high hopes but my dog's first impression of the fish & chicken wasn't as I expected and for a dog who'll eat anything it took her a lot longer than usual with a lot of sniffing. I found the paper underneath the food annoying as it meant that I had to hold it while I scraped the food off. The packages took up more room in my freezer than the food I usually buy, being able to recycle was a bonus. At the moment doggie has only tried one variety but I don't think I shall purchase again.”

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Posted 6 months ago

“Everything, the food, the service the packaging. We switched to you when our local butcher stopped doing raw food, we tried a few others but our wasn't happy, we were actually recommended by you by our holistic vet and our doggy love your food!”

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Posted 6 months ago

“Since transitioning our 8 month old Golden Retriever puppy to Naturaw we still cannot believe the differonce. Pup had always been fussy and we had been through many brands, he was also having many soft movements a day. This has all stopped from day 1 of starting Naturaw! He now wags his tail when he eats, firm poops and is the picture of health. No more spending 30 mins trying to get him to eat kibble, with a million different toppers. Can't praise this company enough - recommend it to everyone on every platform!”

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Posted 6 months ago

“We’ve been giving Pip our spaniel Naturaw for a couple of years now and she loves it. Great quality and very good variety of flavours which provides Pip with the variety she needs. The treats are also a hit with her and we’ve just started her on the senior boost supplement as well which she seems to be enjoying. Delivery and packaging always quick and effective. Would highly recommend to anyone thinking about starting or switching to a raw diet for their dogs.”

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Posted 6 months ago

“Seems great quality, and the packaging is great. However I with they did 1kg size as I have multiple dogs to feed.”

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Posted 6 months ago

“Great product Molly loves it!”

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Posted 6 months ago

Naturaw is rated 4.8 based on 2,410 reviews