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Naturaw Reviews

4.8 Rating 2,700 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,700 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
I'm very glad I switched to Naturaw in my journey to find a raw food that suited my dog's delicate stomach and skin but which was easy for me to use and restock. Naturaw ticks all my boxes! It looks like real minced meat, comes in a wide variety of types of pure or mixed meat. The 500g packs are easy to store in my freezer, the 16 pack box that I get regularly fills one half of one basket in my upright larder freezer and lasts about 40days. Reordering is easy as the site remembers my last order so it is just a case of pressing reorder and paying. The delivery is next working day with a Saturday option if needed, it runs like clockwork and the notification messages and delivery window are always accurate. They have a subscription option to help customers save money with a regular order but I prefer the flexibility of ordering as and when I need to. The packing is all recyclable and keeps the packs frozen in transit. We have reused the insulating wool for all sorts of things around our place so haven't needed to compost or return any yet.
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Posted 2 months ago
Very good quality food quick delivery n wco friendly packaging
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Posted 2 months ago
My dogs love this food. Ingredients used are natural and healthy, they thrive on it. The packaging is recyclable with zero waste, another plus. I have a repeat subscription and receive an email when it is due for delivery so I never run out. Win win!
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Posted 2 months ago
Love the concept, the food products and the sustainability (packaging). Those deserve 5* Ordering is a bit clunky though. For example you can't start a subscription and add other things to the basket at the same time. Has to be separate orders which took me contacting customer service to understand.
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Posted 2 months ago
We researched many raw food types and opted for Naturaw. A huge selling point for us is the 100% free plastic and compostable packaging alomg with the great quality food that contains no fillers. Our Max loves it and we have noticed the benefits since feeding him Naturaw food. Would highly recommend.
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Posted 2 months ago
Personally I don’t like the taste, or the texture, it’s just as well then that my two Boxer dogs just love this food and I can hardly get it from the pack to their plates before they have me pinned to the wall demanding I hurry up!
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Posted 2 months ago
My goldendoodle loves her Naturaw and it suits her. We had a brief period, when she was around 11 months and went off raw, and we tried some of the highly rated non-raw options. These did not suit her even though we introduced them gradually. The quality of the meat recyclable packaging is excellent and the customer service provided by Naturaw is also very helpful and quick to respond.
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Posted 2 months ago
Since Lester started eating dog rather than puppy food, over the last 30 months, he has loved Naturaw. He can be a picky eater - not a fan of the forage range - but the original recipe range goes down very well. Also - I have never had a late delivery!
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Posted 2 months ago
My dog loves all of the different flavours but also the treats. I love the quality of the food and the compostable packaging. The team have been really helpful when I have messed up my orders etc. Thank you x
Naturaw 5 star review on 1st February 2025
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Posted 2 months ago
We are so glad we found Naturaw. Our dog absolutely loves the food. She is healthy, happy and we can rest easy knowing she is consuming the best food for her health.
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Posted 2 months ago
Fantastic raw food and treats which my labrador loves. His coat has a great shine to it and he is ful of energy.
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Posted 2 months ago
Food quality is high - much better than others used previously. I like the idea that the packaging can be returned for a voucher against future purchases - seamless and simple process. Progress of deliveries is advised by email and runs to time - thanks DPD. Most importantly this is loved by the dogs! One is a large mastiff, so cost is also an important aspect and happy with the price of the food for the quality
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Posted 2 months ago
Always great quality and price. I buy their forage pure blend and its the only reason I feel comfortable to feed my dog 80/10/10 meals. I know the forage pure blend has loads of goodies on it to fill the nutritional gaps. It's an absolute game changer and I recommend it to everyone!
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Posted 2 months ago
Since starting to feed my dog (Frank) with Naturaw Forage, I have been extremely impressed. Most importantly, Frank loves the food and is very healthy on it. He always leaves a clean bowl and there is therefore no waste! Speaking of waste, the packaging is all recyclable and the product is easy to access from the packaging. I used to have an issue with the paper backing sticking to the food, however that no longer seems to be the case. Whether this is Naturaw reqponding positively or not to my previous feedback, I do not know, but it is welcome none the less. The food isn't cheap, but I do think that it is amazing value and having a small dog, the cost is certainly affordable. Finally, the food is delivered the next working day, so ordering and delivery is convenient. Overall i'm extremely happy with Naturaw Forage and can not envisage swapping to another dog food.
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Posted 2 months ago
fantastic food the pups love it, stopped all stomach upset issues and they have never looked better. ordering is simple and to change is even easier, great food and great service. Both my great dane and Jack russell love it
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Posted 2 months ago
Quick delivery and a great, healthy food choice with natural ingredients for my sensitive french bulldog
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Posted 2 months ago
I am very happy with all aspects of Naturaw’s products and service. One of the standout features that attracted me to Naturaw is their use of compostable packaging. They leading the way where hopefully others will follow.
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Posted 2 months ago
My dog loves your products and because she does, so do I. She's intolerant to chicken though so we've been caught out a couple of times as I hadn't seen that some of the forage varieties have chicken in.
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Posted 2 months ago
Feeding top quality food maintains the health of my dogs and in turn reduces vet visits.
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Posted 2 months ago
Excellent quality, our dogs love the range of very varied flavours. It’s hugely important that all your packaging is plastic free and you have the scheme to return the wool liners. Thank you!
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Posted 2 months ago
Naturaw is rated 4.8 based on 2,700 reviews