Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,507 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“This is the best quality raw food we have tried and it always arrives on time. Thank you Naturaw”

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Posted 10 months ago

“Weve used Naturaw for 5 years now! Cant fault them! They are great, with great ethics!!!”

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Posted 10 months ago

“I met a short-haired dog who had an incredibly silky coat, unusual for its breed. I asked the owners what they fed him, and they said Naturaw. I'm already a convert to raw feeding, but decided to try your brand. It's only my first order, but the dogs adore the flavors, and seem to be doing well on it. I am very pleased with the quality and the packaging, and plan to reorder.”

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Posted 10 months ago

“The dog likes the food. The packaging and ethics bog the company are way better than competitors. Delivery is a bit hit and miss but the customer team do well to resolve problems. I’d like to see more standard recipes fully organic please.”

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Posted 10 months ago

“I have been waiting for u to get in touch with me following my complaint Twice in the past10 days still no response”

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Posted 10 months ago

Good Morning Sharon We are sorry to hear of the trouble you are having with your delivery but rest assured our customer service team have responded to your complaint as soon as we returned to work after the weekend. Our team sent an email on March 4th at 9.30am - perhaps this has made it 's way into your junk/spam folder? I have tried calling you this morning and had to leave a voicemail, we will try our best to get through to you as soon as possible to resolve this. Amy

Posted 10 months ago

“We’ve always found the order experience, delivery and end product to be exceptional.”

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Posted 10 months ago

“Our pups LOVE Naturaw! And we love your eco friendly packaging, timely delivery and great customer service. A win win in our family 🐾”

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Posted 10 months ago

“Fantastic raw food my furry loves it very very much, taster box really looks very tasty!”

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Posted 10 months ago

“Picked this food due to extremely high rating on all about dog food. Like that it's all recyclable and the best part is that Peter licks the bowl clean 😀”

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Posted 10 months ago

“I am very impressed by the selection on offer. Unfortunately, my dog will only eat the Turkey, beef and tripe - but he really loves that one! Its good to support an ethical company and their whole approach to contents and packaging is commendable.”

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Posted 10 months ago

“Great, fast, efficient, friendly service”

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Posted 10 months ago

“Pup loves her new food! Gone from grazing to wolfing it down right away!”

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Posted 10 months ago

“Our dog really seems to like the food, so we're happy. Just not sure our freezer is big enough for going 100%. An item was missed in our first order though, which doesn't give a great first impression, and now over a week later we're still waiting for it.”

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Posted 10 months ago

Good Morning Emilia We are very sorry an item was missed from your order, it was human error and a new item was sent out the same day via Royal Mail. We now have confirmation that this was delivered on 8th March - tracking details were sent via email. Please can you get in touch with customerservice@naturaw.co.uk if you still have not received this. Thanks Amy

Posted 10 months ago

“My puppy now 9 months he is on natureraw fdom 4 months. He loves it .”

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Posted 10 months ago

“I have bought naturaw for quite a few years now. My dog loves it, the orders have been 100% on time,and I like the company's philosophy. It is easy to change my order when I need to.”

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Posted 10 months ago

“I love Naturaw as my German Shepard has a paricularly sessitive tummy, she cannot tolerate any sweet potato or grain which ois used in a lot of other raw meat product, keeping her on Naturaw has improved her tummy upsets and she is much healthier .”

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Posted 10 months ago

“Our 5 girls love Naturaw. After a very severe case of Pancreatitis we had to change our girls Raw 80/10/10 food to a lower fat version. After searching we found Naturaw and have never looked back. We have been able to feed them all a mixed variety whilst keeping to a low fat diet. Thank you”

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Posted 10 months ago

“The product seems great quality and I'm impressed by the biodegradable packaging, something not all companies are doing. I was feeding my dog a quality wet fresh food and she initially didn't take to raw. To overcome this I pan fried the meat so it was seared but not cooked. She ate it like this but after 3 days she ate the raw without issue. Very pleased so far.”

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Posted 10 months ago

“My two cocker spaniels absolutely love this food. We have tried many different brands and this is by far the best quality and I love that the food is not bulked out with tripe and we know exactly what is in it. Even the cat loves it. Superb!”

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Posted 10 months ago

“Our dog, Flash, has been eating Naturaw dog food for about 3 months now. His energy levels, coat and general health have improved immensely. The food is thoughtfully packaged and I love that every part of the packaging is compostable and plastic free. I would highly recommend Naturaw and so would flash! 🐶 😃”

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Posted 10 months ago

Naturaw is rated 4.8 based on 2,507 reviews