Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,501 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Naturaw 5 star review on 18th January 2025

246

Anonymous

Anonymous // 01/01/2019

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“The dogs absolutely loved it!”

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Posted 2 days ago

“Great quality food and the subscription service is really convenient. I tried lots of different foods for my dog and this has suited his stomach the best.”

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Posted 2 days ago

“We rescued our dog, Sunny, from Ukraine in Aug 2024 and chose Naturaw for its nutritional value, their sustainable packaging and ease of ordering and delivery. Sunny is incredibly fit, healthy and has a very shiny coat. We use the compostable food trays as seed trays and the wool packaging for insulation (plants & home) and art & textile projects. I only wish we had a bigger freezer! Thanks Naturaw.”

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Posted 2 days ago

“I've been feeding my 2 boys ( mini schnauzers) Naturaw all their lives. Was recommended it by my older boy's puppy trainer. Freddie is now 7 and Fergus 5. They love it 😊”

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Posted 2 days ago

“I have been feeding my dog on Naturaw complete raw dog food for about 7 years now. A very reliable service and a great product too!”

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Posted 2 days ago

“Our rescue dog arrived to us 19/12/24 and since 3/1/25 (after a lot of research) we have fed him Naturaw. He can’t wait for mealtimes and gets a bit more as he was quite skinny when he arrived. We have the treats too and he is sooo good at taking them gently. Our boy deserves the best and I think we’ve found it - time will tell.”

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Posted 4 days ago

“Great food. My dog loves it and is thriving on it.”

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Posted 5 days ago

“Very fussy dogs seem to like this especially the beef”

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Posted 5 days ago

“Lola absolutely loves the food ! We had to get an alternative as we mess up with the delivery and she, a Labrador, refused to eat it 🤩”

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Posted 5 days ago

“I have used Naturaw for our food supply for years and am super happy with the product, delivery, subscription services etc. The one thing which has changed recently, is being unable to eclude specific flavours form the taster boxes - this means we have product waste, as there is a flavour my dog doesn't like. I would be 100% giving 5* if it weren't for that.... Please go back to allowing excusions!”

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Posted 5 days ago

Hi Emma, Thanks for the review - just a note though, it hasn't ever been possible to exclude things from our taster boxes! We do explain this on the website and suggest that you build your own box if your pup requires anything specific :) All the best x

Posted 4 days ago

“Naturaw is the best of the best. I have been a customer for nearly 4 years quality products with totally recyclable packaging! Perfect”

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Posted 6 days ago

“Dog LOVES IT! Her skin is so much better (less shedding and dander), and weight much easier to maintain! Love the variety each month, with dogs favourites being venison and beef and all lamb! Good value, not that much more than what we were paying for delivered dry food. Love the plastic free packaging and the fact you’re a b-corp. also great to see most meats free range/ high welfare!”

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Posted 6 days ago

“The food quality is fantastic as we have a Doberman that has sensitive skin to certain foods and meats. Having sustainable packaging is reassuring and gives extra satisfaction.”

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Posted 6 days ago

“Good variety, plastic free packaging,fast delivery....what's not to like??”

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Posted 6 days ago

“The food it’s decent but unfortunately it makes our very constipated. Customer service it’s rubbish! No body to talk to.”

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Posted 6 days ago

Hi Silvio, I have just checked our system and can see that we replied to your message via the website chatbot within 10 minutes of receiving your initial message - you can also contact us on woof@naturaw.co.uk if you ever need any assistance. Thank you

Posted 3 days ago

“Great food, which our Labrador puppy loves, delivered efficiently and effectively. Very well packaged too. Excellent.”

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Posted 1 week ago

“Good food! Subscription to selection box set up so the dogs always have the food they want in good time.”

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Posted 1 week ago

“Love this dog food!!!”

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Posted 1 week ago

“So glad we discovered Naturaw - we had real trouble with our spaniel’s tummy, he had quite a few digestive issues in his first year, but this is the first food we’ve tried where his tummy is settled - no more sloppy poops or stinky farts! He loves the food, absolutely licking his bowl clean. Ordering & delivery is easy & efficient. My only bit of feedback would to make it possible to amend the build your box subscription, rather than having to cancel it & then build a new one. But it’s not the biggest inconvenience!”

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Posted 1 week ago

“Great quality food that our dog loves. Delivery’s are always as promised and reliable.”

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Posted 1 week ago

Naturaw is rated 4.8 based on 2,501 reviews