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Naturaw Reviews

4.8 Rating 2,514 Reviews
96 %
of reviewers recommend Naturaw
4.8
Based on 2,514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Dog loves the food and I love the fact that a lot of the meat is free range and the packaging is recyclable.
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Posted 1 year ago
Quality food not mushy wet and packaging perfect
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Posted 1 year ago
First time to raw food for my dogs so I chose the free range chicken whole food recipe from Naturaw after many hours of research. They LOVE it. I am really impressed by the food and the 'plastic free' packaging which is so very important. All of the packaging is compostable or recyclable. There was a small issue with the delivery time but this was resolved quickly and efficiently. Thank you so much from Star and Rocky and thank you for giving me the peace of mind that they are eating good wholesome food as nature intended.
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Posted 1 year ago
Received promptly, great packaging on arrival. Forage food looks very good, the trays are excellent and my dogs all love in, even Mr Fussy pants which is amazing
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Posted 1 year ago
We bought your product for our daughters dog, who is being looked after by other members of our family. Ordering went perfectly well, also as a delivery to another address, that also worked well. Thankyou.
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Posted 1 year ago
Good service . Had 48 hour service and wasn’t quite within the time yet quite costly . Doggy happy though !
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Posted 1 year ago
Early days but impressed so far with food quality and speed of delivery.
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Posted 1 year ago
Love this company and their dog food ! I fed my previous dog on their food and I am now feeding my 10 week old puppy on the puppy forage . I love that animal welfare is at the top of their agenda - that the animals used to feed my puppy is high welfare and slaughtered correctly is a massive deal to me and that the lovely packaging is environmentally friendly too ! Before I found Naturaw I bought from a competitor ( use that in the loosest of terms ) and hated having to put the black plastic containers in the bin as I couldn’t recycle them . My puppy loves the food and her poos are good . Just feel happy to know that I am giving her the best possible food . Well done Naturaw - I sing your praises all the time to other dog owners 😊
Naturaw 5 star review on 30th July 2023
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Posted 1 year ago
We’ve given naturaw a try for our jack russell. So far she’s enjoying it which is great as she can be very picky.
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Posted 1 year ago
My 2 chihuahuas love it. But I have to take all the bones out before they have it or they spit it out all over the place. They don’t like the bones. Are the puppy food the same with bones. If they don’t have the bones then I will try them on those next time. Please let me know
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Posted 1 year ago
This is the first time I have used this company. I liked their inclusion of fruit and vegetables.My dog took to the food immediately I used the trial pack to see how it went. I'll be back for more. Brilliant next day service, well packaged and easy to serve.
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Posted 1 year ago
Quality ingredients at a good price is the selling point for me. The dog loves it, although occasionally prefers it cooked. The packaging is merely a plus, but I'm sure it's more a case of corporate virtue signalling. It should just be a standard for all, not a reason to gloat.
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Posted 1 year ago
Great team to do business with, you feel you're actually dealing with humans (we are quite important to dogs). Food is much appreciated and was bliss to go on holiday with recently. No worries about a freezer the other end, just took a large bag (large dog) away with me with 9 days supply. Sooo easy, thank you Naturaw!
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Posted 1 year ago
My Border Terriers have been on this food for a few years now and they love it. There is lots of variety and the quality of this food is fantastic. We have never had any problems with the delivery service.
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Posted 1 year ago
Naturaw is excellent raw food for my cocker. I've tried most of the leading brands of raw, but Naturaw keeps is consistency where as other turn to mush. My cocker also eats it every time. With the other raw, he won't eat it after a few weeks. I think because it doesn't turn to mush, he enjoys chewing on it where as the other are like slop. Any of the Raw food is a big improvement on kibble but this is the best we have tried.
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Posted 1 year ago
I would give Naturaw 5 stars but I've had some difficulties ordering food. My dog likes this and we want more! Keep up the good work...
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Posted 1 year ago
This is the second time ordering from you guys,and the package is brilliant and my dog loves the food it's great you can mix and match different types of meat or fish ,also great service too Will order again
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Posted 1 year ago
This food is like magic. My dog goes crazy for it. Her behaviour was bad due to an excess of carbs in her other food. This food changed her behaviour instantly. Delivery was fast, it was packaged well as this is frozen food. You definitely get what you pay for. One happy customer
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Posted 1 year ago
Great product and customer service
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Posted 1 year ago
We have just transitioned our 1 year old Lab on to Naturaw and we are so pleased we have done so! Our previous 4 Labs were all on raw meat and Naturaw is by far our preferred option. Great choices, excellent quality food and flavours, excellent packaging for disposal purposes. Next day delivery. We’ve already seen the impact of his new diet and very pleased. Always passionate about keeping our dogs as close to nature in their eating habits as we can.
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Posted 1 year ago
Naturaw is rated 4.8 based on 2,514 reviews