Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Of the several raw dog food brands I've tried, Naturaw is the best. I appreciate their great variety of flavors, and especially their heart and tripe recipes. It's wonderful to have a source of nutritious tripe which is not smelly! Their new Forager range adds healthy variety to the mix. There has not been one recipe my dogs tried that they did not love. Keep up the good work!”

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Posted 10 months ago

“Dog loves it, we love the convenience, win win!”

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Posted 10 months ago

“My dog loves his food every single time he has it. We loveee all of the products especially the puppy range! My pup has a lot of allergies but this food is great at keeping him healthy and thriving. The packaging is eco friendly and colourful which gives it a luxury feel. The eco scheme to send back the wool is amazing!”

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Posted 10 months ago

“Quality food that my dogs love! Best packaging on any food I’ve found - totally compostable ⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

“My dogs love and thrive on naturaw food, while I love the ethics of this company. Perfect!”

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Posted 10 months ago

“This is a brilliant product, my dachshund is in fantastic health with a fabulous shiny coat..”

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Posted 10 months ago

“The packaging gets worse every time. The plastic just doesn't release from the top and it's an absolute nightmare. Bought from here for years but I think our time is nearly up now. Really disappointed - sort it out Naturaw!”

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Posted 10 months ago

“Very fast delivery and good product”

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Posted 10 months ago

“We love the quality of the food. My dog really enjoys this.No nasty aroma as with some other raw foods we have tried. Been on raw for 2 years and this is the best. Packaging is nice and practical for fridge and freezer storage. Really keen on the fact it’s sustainable packaging. Delivery was good. Just placed our second order :)”

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Posted 10 months ago

“We bought this food BC it was the top rated on allaboutdogfood.com and you can really tell the difference between Naturaw and the one I was feeding previously, in that it's not like mush. The ingredients looks great. My only gripe is you can't actually peel the film of the container back, it takes the rest of the packaging with it, so I end up having to cut it so it means covering it isn't as effective.”

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Posted 10 months ago

“Product is great. Customer service and user experience not so.”

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Posted 10 months ago

Hi Robert We appreciate the kind words on the product, thankyou, however we do strive to offer a professional and considerate customer service at all times so are a little disheartened by your review. If you would like to email any of your concerns to woof@naturaw.co.uk perhaps we can help resolve these. Kind Regards Amy

Posted 10 months ago

“First order and so far very good. Trying different varieties. Luna seems to love it and it looks really good quality. I like the packaging/recycling and also the variety of flavours available.”

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Posted 10 months ago

“Excellent service, dogs love the meat and the different flavours. Recyclable packaging - whats not to like?”

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Posted 10 months ago

“Very impressed with the quality and most importantly so is our dog”

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Posted 10 months ago

“Product seems great good price much better arrangements than competitors for delivery. Added bonus that most of packaging can be composted”

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Posted 10 months ago

“Only been on Naturaw a week my dog really enjoys the different flavours and licks his bowl clean after every meal We will be reordering more”

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Posted 10 months ago

“I have been trying to get in touch with someone to talk about the product but I have not been successful. It has been over a week.”

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Posted 10 months ago

Hi Mary, We are incredibly sorry that your message was missed - we have managed to locate this on our system and sent you a reply - we have also find a 2 star review a little unfair review of the product. Had you messaged us before placing your order we would have been more than happy to provide you with a code to use on your first Naturaw order. You can also contact us on directly on woof@naturaw.co.uk

Posted 10 months ago

“Great product and quality, only small issue is the packaging. The pull tab lifts the entire contents away from the biodegradable liner so you end up having to cut it open and you often get in a mess - it’s my only negative!”

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Posted 10 months ago

“Orders are straightforward and always delivered on time.”

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Posted 10 months ago

“My dog has been refusing his meals for a while. We saw natural advertised and decided we would try it. He scoffs his food so fast now, he really enjoys all his meals now. It's made such a huge difference finding your products.”

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Posted 10 months ago

Naturaw is rated 4.8 based on 2,701 reviews