Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,517 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Naturaw 5 star review on 24th January 2025

Sue Challoner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog loves the food and I love the plastic free packaging and the speed of delivery.”

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Posted 1 year ago

“Delicious”

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Posted 1 year ago

“Sometimes they are difficult to open.”

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Posted 1 year ago

“Balou is a very fussy eater ......this is the only food he happily eats of his own accord.”

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Posted 1 year ago

“We love Naturaw! The product itself is exactly what we need/want for our dog in terms of nutrition and tastiness (we have a fussy eater!) and it comes at a great price. We also love that the packaging is plastic free and compostable and that the company is run in such a sustainable way 😁 A must for us 🌏”

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Posted 1 year ago

“Great food but some rather large sharp bone bits for my small, older dog. She loves the venison.”

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Posted 1 year ago

Hi Sarah, could you let us know which product you found large bits of bone in? We run everything through on a 8mm plate twice so this doesn't usually happen - Thanks x

Posted 1 year ago

“Everything's going well at the moment. Chose single protein turkey for trial with my dog with itchy skin. Haven't used the company or product long enough to give a 5 star review. Good communication and good delivery experience.”

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Posted 1 year ago

“Everything great! Our dog loves the food and gets the variety which keeps him healthy.”

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Posted 1 year ago

“Really pleased with my first every delivery of raw food. The meat is very good quality - dense in texture - and weighed exactly 500g! Love the fact that the packaging is all recycable. My only comment would be - would you ever consider also providing 1kg packs? I have a large dog and that size would be more convenient. Just a suggestion anyway. Thanks again.”

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Posted 1 year ago

“Really quick delivery, like the sustainable packaging and ethical approach, and the dog loves the treats. Pricey, but worth it. Hope the bags are truly compostable, as they state, as they seem pretty robust.”

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Posted 1 year ago

“Good quality my dog loves them.”

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Posted 1 year ago

“Absolutely brilliant, food is great our dig love it and will be keeping her on it.”

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Posted 1 year ago

“Delivery is quick, plenty of information online for newcomers and, most importantly, my fussy dog is finally excited for meal times. Very happy.”

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Posted 1 year ago

“Having a fussy 9year old Cockapoo it has proved a challenge to find food he will eat & which agrees with him. He loves your food- particularly the surf & turf & tripe. The collection service is excellent - thank you”

Naturaw 5 star review on 21st April 2023

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Posted 1 year ago

“The best raw food I have bought and Ive been a raw feeder for over 30 years. I love everything from the food, the packaging and my two Greyhounds cleared dishes in 20 seconds says it all.”

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Posted 1 year ago

wow, what a compliment thanks Melanie xx

Posted 1 year ago

“Just the paper don’t need it I take it of whan half frozen but you leave it on meat sticks to it everything else great x”

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Posted 1 year ago

worth deducting us 40% of your score Debra? 😢 We know that the paper isn't ideal but it's an essential part of the manufacturing process. It's quite complicated but basically it ensures accurate portions, without which we couldn't use our compostable packaging properly xx

Posted 1 year ago

“My 6 month old mini sausage Shirley is thriving on her Naturaw puppy! So much so that I have now changed my 5 year old terrier Gloria over to Naturaw too! Couldn’t let Shirley have all the yum!! Delivery is speedy and the packaging is nice to look at, planet friendly and easy to portion up and stack in the freezer! Win win win win!!! Thank you”

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Posted 1 year ago

“We brought the New to Raw box and two weeks in... our dog loves it. He is excited for dinner time and is enjoying the flavours. We will be purchasing again and trying the Forage box. We love the fact that the packaging is recyclable and could not be happier with the delivery and quality of the food. Thank you!”

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Posted 1 year ago

“Amazing product, great service. Wouldn't feed my dogs anything else.”

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Posted 1 year ago

“My dog absolutely loves all the Naturaw food and I love that the packaging is all biodegradable. I would have given 5 stars but the subscription side of things can be difficult if you want to swap the box you have. Otherwise I really couldn't recommend it highly enough. I wish they did cat food too.”

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,517 reviews