Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,507 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great quality food for my dog And packaging great too All round definitely buy again”

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Posted 10 months ago

“Love this company: love the food, the packaging, easy of ordering (and getting to build your own box to a size that suits with flavours that suit) - and super speedy delivery too.”

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Posted 10 months ago

“Great choice for my miniature schnauzer with a sensitive tummy no upset tummy since I swapped him to this brand”

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Posted 10 months ago

“The most perfect delivery and food for my dog. He is in amazing condition and loves his food. I like the ease of the delivery box and he enjoys the free treats!”

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Posted 10 months ago

“Love the food but would be great if I didn’t have to pay for delivery fee of £5.”

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Posted 10 months ago

“Nacho looks forward to his dinnertime now. The delivery was prompt, on time and as stated. The box was sturdy, the packaging is awesome and each container is plastic free... perfect 🥰”

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Posted 10 months ago

“Great quality food and my Miniature Dachshund loves it!”

Naturaw 5 star review on 16th March 2024

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Posted 10 months ago

“Our 3 dogs love Naturaw. We tried all brands and most did not either agree with them or they went off them. Not had them refuse anything from Naturaw and we get a box of 16 flavours we choose ourselves and now, we have signed up for subsciption. It always is packed well and delivered in excellent condition. I have 3 very happy dogs.”

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Posted 10 months ago

“Chose this food brand through recommendation. Wanted something healthier for my cavapoo whose poo’s were quite sloppy. Noticed a difference almost instantly, and he loves it!”

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Posted 10 months ago

“I love what this company stands for and my pup absolutely loves their food! I did a lot of research into what was best for my new bundle of joy and these guys came out on top! The fact that they are a certified B Corporation was also really important to me. Keep doing what you're doing!”

Naturaw 5 star review on 15th March 2024

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Posted 10 months ago

“First time purchasing Nauraw food for my 2 dogs and they absolutely love it! Packaging is fantastic, with no mess when defrosting. Would definitely recommend”

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Posted 10 months ago

“Great service, very well packaged.the plastic free containers are a real plus too 👍”

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Posted 10 months ago

“Been ordering from Naturaw for years and never been disappointed. Top quality product and always looking finding ways to improve. Sounds sad…but the new film on the packets is much better now that it tears off in one easy piece”

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Posted 10 months ago

“My dog loves this food, excellent speedy delivery”

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Posted 10 months ago

“Our dog is a really fussy eater and would go days without eating if she didn’t like her food. We tried this food and she absolutely loves it, there are different flavours so she cannot get fed up with the same food all the time. Definitely a winner.”

Naturaw 5 star review on 14th March 2024

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Posted 10 months ago

“I try to be in contact but know one call me Back or help me in the customer service”

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Posted 10 months ago

Hi there Alessandro We have searched our email system and can see our customer service team have responded to your queries after receipt on 1st March at 4.23pm and then 4th March at 2.18pm - could these messages have fallen into your junk or spam folder? If you still require further assistance please could you send us a new message at woof@naturaw.co.uk and we will ensure to resolve any problem as quickly as possible. We currently do not have a customer service telephone line. Hope this helps Kind Regards Amy

Posted 10 months ago

“Never had an issue - fast delivery, easy to navigate website and a fair price with good quality food! My fussy rescue is now bouncing around in anticipation for mealtimes ! Thank you”

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Posted 10 months ago

“My dog loves Naturaw. It’s the best food on the market. I’m happy with the excellent customer service and pretty, recyclable packaging.”

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Posted 10 months ago

“The dogs seem to love the food and adjusted to it well. I also really like the packaging except for one feature- the paper on the bottom! It is difficult to remove and gets caught up with the meat itself.”

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Posted 10 months ago

“Awesome products, really love that it's plastic free, and that they recycle the felt lining too. Our puppies coat looks incredible, and his general health has improved since starting his raw food diet. I would definitely recommend switching to this product.”

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Posted 10 months ago

Naturaw is rated 4.8 based on 2,507 reviews