“Really great advise was offered before I made my final decision, delivery was quick and the camera arrived well protected. Please see set up issues under camera review tab, thanks again to Felix for your brilliant suppport”
Hi Emlyn,
I'm sorry to hear that. We'd be very happy to sort this out for you if you'd have got in touch with us. Keeping the battery tray closed with a pin is likely to eventually cause issues, and is certainly unnecessary - we can swap this out very quickly for you.
It also may be a case of pressing firmly in the centre of the tray, after which you should hear a 'click' as the catch grabs. We can also send replacement trays out, which could solve the issue. If you can get in touch with some more details, we can resolve.
“NatureSpy is excellent, the fact I could customise my order, made it a go to store for my purchase. I waited til the new release and was overjoyed with the turnaround time, sooner than expected. Everything was packed nicely and had we not had rain that evening, I would have put my trail cam out that night. I would definitely recommend NatureSpy to my friends and anyone looking for wildlife recording equipment. I will keep my finger on the wildlife survey pulse and am sure I will return to buy something new in the future to expand my recording surveys. Thank you NatureSpy!!!”
“Once I worked out that my iPhone was far more compatible than the iPad then all was great. Delighted with the quality of the images, didn't expect to get a spider! Lots to play with anongst the options now, but has been loads of fun so far, knew we had visitors in the garden and now know they are hedgehogs, despite Google lens telling me their spraint was most likely bear!”
“These are very good quality videos. The options to select different settings to enhance the videos provided an exceptional experience. I review the videos from the previous night daily and I'm always rewarded with foxes, deer, badgers, owls etc. Every home should have one!”
“A fantastic piece of kit.
The fact they are instantly viewable 24/7 is great .
I totally recommend the , even more so if one mobility issues.
A weeks worth of very dark days might make a recharge necessary, however I have two working and have only needed to recharge one once.”
“This gives a clear picture on the LCD screen, it's easy to use but if you need to access instructions, they are available online. It is a brilliant little camera for the price, I didn't want to spend a fotune and this is perfect.”
