“Superb camera! I am still fiddling with the settings to see the difference in image sizes etc but from the off it has worked so well. An be very straightforward to set up or you can delve a bit deeper for time lapse etc. instructions are brilliant and long winded. If I hadn’t have bought this I wouldn’t have realised there was a woodpecker trying to break in to my great tit nesting box whilst the mum and dad were flying back and forth feeding!!! Have now attached a hole protector!!! Brilliant camera and I’m sure it will continue to bring hidden wildlife insights from my garden to life!! Great too that NatureSpy donates profits to conservation. A win win!”
“This is a replacement solar panel for my NatureSpy WiFi Wildcam 2 camera. The last panel worked perfectly, charging the camera through the year (btw I live in Wales), until one of the wood mice I was watching decided to nibble through the connection cable. This replacement panel is working perfectly as well.
I did get in touch with customer service to see if the chewed cable could be mended. They were very helpful, responded very quickly to my query, but confirmed that it would be impossible to rewire the panel.
I have contacted customer service in the past and am impressed with the way the company handles queries.”
“Service excellent. Have bought products from you before. Better service/repair or at least investigations for reported malfunctions would add confidence in products sold.”
“My purchase went smoothly, and my camera arrived next working day. Great quality product with loads of support and guides to help you get everything up and running quickly.
Not had to contact Customer Services as I've not had a problem, but I'm guessing they would be just as good.”
“We’d had this camera for nearly 2 years when it suddenly stopped recording. I contacted Nature Spy who, after asking me to try various actions to remedy the problem which didn’t work, sent me a replacement SD card for just the cost of postage. They were extremely helpful. The camera is now working and we can continue to record our nightly visits from our hedgehogs.”
“I have two cameras and they’ve performed reliably in all weather conditions when connected to the solar panel always keeping the batteries well charged in most light conditions. The Wi Fi is good, once the cameras are set up in the app, they don’t need a direct line of sight to a router or a node, just to be in range obviously.
Occasionally, signing in via the app can be a troublesome when reviewing live or recorded footage, especially when Wi Fi signal strength drops below 50%. It’s not a deal breaker, just mildly frustrating to me; However, adding another node may resolve this, regardless, the camera’s still perform far more reliably and consistently than similar products I tried before choosing NatureSpy.
The cameras are quick to install and straightforward to control. They offer useful options for scheduling recordings and adjusting motion detection. A recent software update also improved the siren feature, although our local cat population seems to enjoy the sound played, when trying to deter the hedgehog food being stolen.
@NatureSpy - Maybe some optional sounds can be added for deterrents of cats.
Recording quality is excellent and in additional to daytime wildlife, the night-time IR footage still captures clear detail of our foxes, hedgehogs and field mice that visit to feed, which has helped us understand what happens in the garden after dark!
Saving images from the Cameras SD card is easy as video or photo and can be easily shared thereafter.
I’d definitely recommend these cameras with Solar Panels and will be buying again.”
“Website is easy to navigate and has useful information on choosing the best camera for your situation. Emails advising of progress of purchase are useful. Delivery by Royal Mail tracked 24.”
