“I have bought 2 wildlife cameras from you, I am at present using one out in the field, I will not retrieve it for another 4 days, so I cannot make any comments as yet”
“The video quality of this product is excellent, set up was fairly straightforward, however the solar panel only works with sunlight, not daylight. So you have to charge up by usb every few days.”
“Amazing piece of kit! Had to order another! Captured, badgers, foxes and many cats! Now we know where the badgers are moving in the garden (next to a conservation area!). The trouble being, where the badgers are getting in and out our dogs can too!”
“Disappointed that we can only watch the footage on the camera itself unless we insert the sd card into a computer then you get sound and video footage. I did purchase an sd card reader but unfortunately it is not compatible with my phone. I didn't particularly want to buy a computer, which is a shame as we have a hedgehog/s visit every evening 😔”
“I had a previous camera a 'Browning spec ops elite hp5' which did work at first but after about 18 months (and this very wet winter) stopped recording much at all. I contacted Nature Spy for support or a refund, because it was still within warrenty. I tried everything they suggested but it didn't improve. I caved in and bought a new Helarctos, but that's even worse! And now the Browning is out of the warrenty period. Unfortunately this company does not offer a service facility (in fact no-one does) so it's impossible to get the cameras checked over by an expert. My previous experiences with wildlife cameras was in Africa recording animals at water holes. These appeared to work well but the animals are much larger - and of course there's not way of knowing what's been missed. My advice is not to waste your money if you only want to record small animal activity in your garden. You'll waste days trying to get it set up to record anything.”
Thank you for your review. Although smaller animals are always more difficult to detect compared to larger species, your cameras should be able to successfully pick them up, aided by the correct positioning and settings. I can see you've been in touch with our support team, who will be more than happy to help you with this.
