“We were enjoying this camera as it took photos of Spike, but then the network was changed and although the printed instructions were followed, we can no longer get any sound or images. I contacted “support”, but so far have had nothing in reply. 5 stars for the original camera, 1 star for service and ease of use, hence 3 stars.”
Good afternoon, and thank you for your review. I’ve checked our system, and it shows that your email from two days ago received a response. It may have been filtered into your spam or junk folder, so I recommend checking there. In the meantime, I’ve also asked one of our agents to reach out directly to assist you.
“We are very happy to have discovered Nature Spy. Not only is the quality of product excellent, it feels like they have really considered the users in what is provided in the box e.g. AI included with the bird feeder cam without additional subscription, included memory card. This really differentiates them from other companies. As well as this, I chose Nature Spy in particular because the purchases contribute to conservation.
I feel like Nature Spy has given me options as an amateur wildlife watcher to easily enter the world of wildlife monitoring.”
“From ordering to receiving my camera it was a quick process. I like the choice and how detailed the product information is on the website. Would highly recommend.”
Hi John, thank you for your comment. I've checked on our system and can confirm your email did receive a response, so I would suggest checking your spam folder. I've asked one of the team members to get in touch again to see if they can help any further.
“Video resolution is excellent, even picks up moths almost to the point of being able to ID them (almost!)
The photos are not as good although very bright for night shots, surprisingly the early morning pics of roe deer had disappointing colour balance but maybe that was because it was just after dawn. Speed of capture and recovery is exceptional. But early days so I need to play with it more.”
“Can't review Customer support or anything yet as haven't needed to contact them, but impressed with the company so far. Delivery was very quick after purchase and really happy with the product. Also like that they're non-profit and work to help wildlife conservation.”
“Ordering was straigtforward and there were no problems with communication or delivery. More importantly the price was good for a camera of this quality and I would use this company again.”
“This camera has an excellent lens and produces very good quality shots including night movement of various animals I am delighted with it. It is unobtrusive and records directly on to my mobile which is very convenient.”
