“Website is easy to navigate and has useful information on choosing the best camera for your situation. Emails advising of progress of purchase are useful. Delivery by Royal Mail tracked 24.”
“Really great advise was offered before I made my final decision, delivery was quick and the camera arrived well protected. Please see set up issues under camera review tab, thanks again to Felix for your brilliant suppport”
Hi Emlyn,
I'm sorry to hear that. We'd be very happy to sort this out for you if you'd have got in touch with us. Keeping the battery tray closed with a pin is likely to eventually cause issues, and is certainly unnecessary - we can swap this out very quickly for you.
It also may be a case of pressing firmly in the centre of the tray, after which you should hear a 'click' as the catch grabs. We can also send replacement trays out, which could solve the issue. If you can get in touch with some more details, we can resolve.
“NatureSpy is excellent, the fact I could customise my order, made it a go to store for my purchase. I waited til the new release and was overjoyed with the turnaround time, sooner than expected. Everything was packed nicely and had we not had rain that evening, I would have put my trail cam out that night. I would definitely recommend NatureSpy to my friends and anyone looking for wildlife recording equipment. I will keep my finger on the wildlife survey pulse and am sure I will return to buy something new in the future to expand my recording surveys. Thank you NatureSpy!!!”
“Once I worked out that my iPhone was far more compatible than the iPad then all was great. Delighted with the quality of the images, didn't expect to get a spider! Lots to play with anongst the options now, but has been loads of fun so far, knew we had visitors in the garden and now know they are hedgehogs, despite Google lens telling me their spraint was most likely bear!”
