“My camera fault was diagnosed online it was sent for repair{very reasonably priced}the camera i returned
was 6 years old repair was completed quickly and returned it is now back in my local woodland
and performoing as new”
“Prompt delivery service,friendly and efficient company to deal with,i have purchsed
4 trailcams from them over the last few years 2 x Browning Recon force models and 2
Ursus models all excellent performers,a very happy customer Naturespy are definitely worth
the 5 star review”
“An excellent Wildlife Camera for my garden. Arrived next day delivery and I found the construction very robust and the set-up was relatively simply even at my age. I did have some questions so contacted the team at NatureSpy and thet were quick and helpful, solving my issue.
The immage quality from the camera is very good and the motion detection is quite fast, avoiding missed shots. Using the App to set-up the camera and view either a live image or the recordings is excellent from the comfort of my chair (or even from the other end of the County), not needing to go out to the camera to check batteries or captures. I also found the Wi-Fi range excellent when compared to my previous Wi-Fi trail camera.”
“Prompt delivery and worth buying from a company that understands about their products and can give advice if required. It's also nice to see a business like this supporting and investing into conservation projects 🙂
I purchased the browning spec ops elite hp5. It's potentially the easiest to understand instruction manual I've ever read....for who ever wrote that....hip hip horray!!! 👍😉”
“So pleased I bought this as it means that I can put the camera a little higher up to make access easier for me whilst being able to point the camera in the position needed. Very easy to put together and attach in my case to a post.
Delivery was first class as I ordered one afternoon and it arrived the very next day with free delivery.”
“Absolutely brilliant! Really impressed by the clarity of the image, particularly at night. I'm new to this and not particularly tech savvy but find the camera really easy to use. Being able to sneak a peek at what the wildlife are up to overnight is a joy and I think the quality is excellent for the price, I also love the fact the money made goes back into wildlife projects.”
“Browning Spec Ops Elite HP5 32GB. I bought three of these on the recommendation of Nature Spy. The appearance of beavers on my pond caused a great deal of excitement, as can be imagined. Having been disappointed by the performance of another brand of camera I thought I'd better take some advice this time!
In short, the service and advice received from Nature Spy were first class, and the delivery prompt too.
I'm seriously impressed with the Camera. The night video performance is impressive, as is the daytime. Being a self-confirmed Luddite, ease of use was high on the 'want' list. I managed it the first time, with no cursing, domestic unrest, sulking or similar.
Happy customer”
“Very disappointed. Sent email asking for phon6e call as I struggle with IT . Described my issue...screenshots were OK into gallery but videos not going into gallery. Reply was don't do phone calls try this link. Link was what I had already done to get as far as my problem. After 6 hours I gave in. My conclusion, my basic phone couldn't handle video from the camera. Emailed to tell I was returning camera and for a 2nd was told they rely on emails to snag issues. NOT IMPRESSED.”
Hi Paul,
I appreciate you've said you struggled with IT here, and helping you set up the WiFi camera you've purchased via telephone support is extremely tricky. We need information on email as otherwise it can be very difficult and often more frustrating for customers as we try and imagine what they're seeing based on what they're telling us from their phone screen. Based on what you said, we sent a reply with instructions and also a video showing you what to do to view the clips on your phone. Ultimately a WiFi Wildlife camera does require some basic IT knowledge unfortunately - it is a wireless camera that works with an app on a smartphone, as advertised. If you are not comfortable with technical items, it was likely to be a product you would struggle with unfortunately.
We've now had the camera back from you and issued the refund, which we were more than happy to do and best of luck in the future.
“This is the 4th camera we have bought and the first of the new model. It gives great pictures and the night time colour option and adjustable video clip duration option are a welcome addition.”
“Great quality products and competitively priced. Speedy dispatch and good service support. We had a problem with a previous camera purchased from NatureSpy and following investigation they replaced it.
Barn Owls have moved into a box I made a year ago and placed in our Dutch Barn. We decided to place a second camera to catch videos of their activity. Instead of moving one from elsewhere on the Farm, we made another purchase from NatureSpy. Wildlife on our Farm is our passion and worth every penny spent on the quality cameras.”
