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Natwest Reviews
1.6
Rating
501
Reviews
15
%
of reviewers recommend
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"They've been incredibly unsatisfactory in their interactions with me. Their customer support never answered my repeated questions, and my bitcoins were stranded for months. It's annoying not being able to interact with anyone. I cringe to think of how many innocent people have fallen for these scammers. Thankfully, I asked M_E_R_S_E_Y_H_I_P. COM for professional help to ensure that my money was returned."
CHRYSTAL BEARD
"I recently fell victim to a scam by a company that convinced me to invest in their business. Initially, I thought it was a great opportunity to save money and potentially earn a profit. Unfortunately, I soon discovered that they were deceitful and only interested in taking my money. This experience left me feeling disheartened and depressed. Fortunately, a friend of a friend introduced me to SPECTRUM-CREST , a reputable company that specializes in recovering funds from fraudulent schemes. With their expertise and assistance, I was able to successfully retrieve my money. I am grateful for their help and relieved to have found a trustworthy resource in navigating such difficult situations."
Vic
"I was lured into investing with promises of great returns, but when I tried to withdraw my funds, I was given excuses and asked to pay more money. After researching online, I found Spacetel-capital. com , who helped me recoup all of my lost funds. Thanks to them, I am now a happy man."
Danny L
"Their bereavement website clearly states, in large letters:\r\n\"We want to support you at this time\"\r\n\r\nNice sentiment\u2014what a shame it is a bare-faced lie.\r\n\r\nOn April 3rd of this year I notified NatWest of my mother's passing.\r\n\r\nI got a letter saying what was required. I sent in all the documents. (BER0312009)\r\n(BTW, since then, I have I sent all the documents requested, on FIVE separate further occasions.)\r\n\r\nAfter about six weeks, I got another letter (apparently no one at the bank has email\u2026 why?) stating I need to get my passport identification signed, which i did. It wasn't easy. I live on a small Gulf Island on the west coast of Canada. It took me two ferries and an entire day to reach my bank and have them do what was needed.\r\n\r\nTheir Cora AI bot is a nightmare, but the one time the connection held, I was informed all the correct documents had been received, and the account would be closed by the bereavements team as soon as possible. But, oh dear, it was another lie.\r\n\r\nFive weeks later I heard my proof of address was out of date. (Of course it was, I had sent it MONTHS earlier by that point.)\r\n\r\nSo I sent proof of addresses from the phone company, the cable company, the insurance company, AND the utilities.\r\n\r\nYesterday I got another letter. Now, apparently, the proof of address also needs to be signed and stamped. There was no mention of this in the initial letter of requirements. And, as I said, the person on Cora said everything was okay, EIGHT weeks ago.\r\n\r\nI am at my wits' end. NatWest\u2019s treatment of bereaved seniors is a new moral low \u2014 even by big bank standards."
Charles Blackwell
"\ud835\ude82\ud835\ude96\ud835\ude8a\ud835\ude95\ud835\ude95\ud835\ude8e\ud835\ude9b \ud835\udea0\ud835\ude92\ud835\ude9d\ud835\ude91\ud835\ude8d\ud835\ude9b\ud835\ude8a\ud835\udea0\ud835\ude8a\ud835\ude95\ud835\ude9c \ud835\ude8a\ud835\ude99\ud835\ude99\ud835\ude8e\ud835\ude8a\ud835\ude9b \ud835\ude9d\ud835\ude98 \ud835\ude8b\ud835\ude8e \ud835\ude99\ud835\ude9b\ud835\ude98\ud835\ude8c\ud835\ude8e\ud835\ude9c\ud835\ude9c\ud835\ude8e\ud835\ude8d \ud835\ude9c\ud835\ude96\ud835\ude98\ud835\ude98\ud835\ude9d\ud835\ude91\ud835\ude95\ud835\udea2 \ud835\ude8a\ud835\ude9d \ud835\ude8f\ud835\ude92\ud835\ude9b\ud835\ude9c\ud835\ude9d, \ud835\ude9c\ud835\ude9e\ud835\ude90\ud835\ude90\ud835\ude8e\ud835\ude9c\ud835\ude9d\ud835\ude92\ud835\ude97\ud835\ude90 \ud835\ude9d\ud835\ude91\ud835\ude8a\ud835\ude9d \ud835\ude8e\ud835\ude9f\ud835\ude8e\ud835\ude9b\ud835\udea2\ud835\ude9d\ud835\ude91\ud835\ude92\ud835\ude97\ud835\ude90 \ud835\ude92\ud835\ude9c 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Colter
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Colter
"The professional staff at Natwest - always excel whenever requests are made of their services, knowledge and expertise.\r\n\r\nMay I take the opportunity to say 'Thank you' to Salma, Lena et al in the local branches for your one to one support.\r\n\r\nWishing you all a fantastic start to 2023 and beyond - Shalom (Peace be unto you - words of wisdom uttered in the Tanakh, Bible and Quran - seek and ye shall find) \r\n\r\nFrom Cesca\ud83d\udc9cJazz - Eschatologist & Poetess"
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Karl Oscar Morgan
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I would like to take this opportunity to thank NatWest on solving a problem I head with unscrupulous Internet phone sales company.
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Posted 8 years ago
Amirah Valu
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Really great customer service from NatWest as always (:
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Posted 11 years ago
Sarah Gelbach
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Best service in Natwest! Slightly more relaxed about this mess I'm in.
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Posted 11 years ago
Richie Fletcher
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just wanted to thank your fraud team for being far more vigilant and efficient than myself, top customer service.
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Posted 11 years ago
FANTASIA DAZZLETOWER
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However much I may complain about NatWest, their customer service is amazing.
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Posted 11 years ago
Gillian Twist
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Actually very nice to compliment a company for once for their excellent service and help, thank you NatWest
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Posted 11 years ago
Joe Scott
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natwest have outdone themselves! Worst Bank Ever! Worst customer relations department, ever!!!
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Posted 11 years ago
KC
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Incredible customer service from NatWest Help very grateful for your understanding whilst times are hard.
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Posted 11 years ago
Lil Pearl
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I appreciate good customer service, although I don't like banks. Thank you NatWest Help
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Posted 11 years ago
Heather Foxen
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Well I have just had the most delightful customer service by a man NatWest Help The Irish accent definitely helped!!
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Posted 11 years ago
Emily Mckenzie
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I know it's a weird thing to be happy about, but I actually love my bank Natwest. Probably the nicest customer service team in the UK!
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Posted 11 years ago
Lotty Simpson
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the service i had was good.Thanks
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Posted 11 years ago
Shippo
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I must say even tho I got declined an overdraft NatWest Help were extremely good on there customer service :-)
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Posted 11 years ago
Jennifer Twite
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someone from customer service now making me tea. :)
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Posted 11 years ago
Brian Kenny
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that's what I'd call excellent customer service.... ; )
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Posted 11 years ago
Ben Conway
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Awful customer service NatWest Help Oxford road Manchester.
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Posted 11 years ago
Philip Butler
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Two meetings with Natwest and still haven't managed to speak to an adviser about MY MONEY! Appalling customer service :(
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Posted 11 years ago
Loulou W
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...a pat on the back for being so helpful. Being in the customer service. Thanks!
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Posted 11 years ago
Amanda McLean
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NatWest couldn't do customer service if it hit them over the head! frustrated
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Posted 11 years ago
Genna
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Definitely fell in love with the man on the natwest customer service phone. He was adorable, sorted all my problems out in no time, happy now
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Posted 11 years ago
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Natwest
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