NCP Reviews

“ This was really shame I am delivery driver I got a ticket to park my car for less then 2 minutes I appeal they decline I call them they said pay this now then email we will check it and will refund I paid over the phone then when I email they said you already paid they are dineying this now which is shame ”

“ Additionally, I ask that you refund the double payment I was forced to make today. ”

“ The issue with double charge occured 6th of Dec 2022. Customer service took their sweet time to resolve an issue (over 2 months!!!) They tried to scam me and confirmed the refund on 27th of Jan, no money was refund. Had to write another mail (think 10th) to chase them. So they actually refunded me on 10th of Feb. AVOID IT! Customer service is beyond low quality too. ”

“ Do not use!!!! Worst service in the world!!! Incorrectly charged me 5x then took months to refund, no reply to emails or telephone calls! Worst company on the planet avoid as much as possible!!!! Con artists do not use!!!! ”

“ I the submitted a refund form to which I had a response asking for proof of payment etc. ”

“ They charged me twice on the way in to the airport, and their system for a refund is not user-friendly. ”

“ My car was broken into. My entire back windscreen smashed. I accept that is simply unfortunate however I had paid over £30 for to park there and after asking for a refund they refused. The response took nearly 8 weeks. Appealing business. Next time I’ll pay one tenth of the price to park with an independent. My car will just as likely be broken into but at least I’ll be better off financially by not paying £30. ”

“ We had pre paid for London parking. We had to pay again to be able to leave the car park and now they are very difficult to get hold of and won’t issue us a refund. DO NOT USE THEM. Not worth the time or stress of trying to sort it ”

“ Double charged for pre paid 24 hour ticket - have written 3 emails complaining and despite submitting the required information still no refund. Really shocking customer service ”

“ I received no feedback or refund from the service desk! I stopped my car at the NCP Portman Square parking lot on Monday around 2. ”