Nectar Sleep Reviews

“ This bed is absolutely horrible. Misleading and their customer service is horrible. They tell you that you can't return someone once it's open. Well how do you know if something is damaged without opening it. They said once opened can't return. Very nasty. Have to file fraud claim with credit card company for refund. ”

“ Be aware because they falsely advertise. This mattress is so soft that your back will hurt really badly in the morning. My mattress also came destroyed and the customer service brushed it off. They wouldn't refund or replace or even honor the warranty. Don't waste your money! ”

“ When we notified Nectar that we were not happy and wanted to return the mattress, they were fully cooperative until we noted that we will not be seeking a replacement, but instead a full refund as we had no faith in the mattresses as a whole. ”

“ After a few weeks I managed to get the mattress picked up, but I was disappointed to find that the refund had the price of the free pillows deducted. ”

“ Regardless, I printed the return shipping label and took it to FedEx and it has now been almost 4 weeks and I still do not have a refund or pillows. ”

“ the mattress it took almost 2 months to receive and NECTAR refused to issue a refund and cancel my order even though the item did not ship yet. ”

“ Do not buy! The customer service is atrocious! They double charged me for a single order and will not refund my money. Buyer beware. ”

“ Once you try and return their terrible mattress and frame, they make you jump thru so many hoops and take so long to respond that it takes 2 over months...and then they only refund a portion of your money and stop responding to your emails, don't pick up the phone or answer a chat. DO NOT BUY FROM THEM! ”

“ Absolute garbage company. Shipped the mattress to their own warehouse and then I had to fight with customer service for a week to get a refund. Plus, they never let me speak with a manager. Just trash. ”

“ Then when I requested a full refund, they said they would have to wait til they get the merchandise back in order to refund me. ”