Login
Start Free Trial Are you a business?? Click Here

Neff Reviews

1.3 Rating 144 Reviews
6 %
of reviewers recommend Neff
1.3
Based on 144 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

Write Your review

Neff 1 star review on 26th June 2024
Philip
Neff 1 star review on 15th January 2023
Brendan Flood
Neff 1 star review on 13th January 2023
Richard Hammond
Neff 1 star review on 31st December 2022
Annette Power
Neff 1 star review on 31st December 2022
Annette Power
Neff 1 star review on 31st December 2022
Annette Power
Neff 1 star review on 31st December 2022
Annette Power
7
Anonymous
Anonymous  // 01/01/2019
Why are Neff spare parts so expensive, £48 for a door handle which cost only a couple of pound to make.
Helpful Report
Posted 8 years ago
Neff is living off past quality. The new double ovens are no where near as good as my old Neff double oven that last 25 years.
Helpful Report
Posted 8 years ago
My Neff Dishwasher model number S5443x is a complete pile of junk. After 3 years of very, very light use its completely died, needs a new motor. Neff have been terrible about the situation. When I purchase the machine came with a 5 year guarantee but because I do not have the receipt and the online retailer I purchased from has gone pop they are unwilling to help. Im going back to a hotpoint dishwasher as my last one lasted 10 years.
Helpful Report
Posted 8 years ago
Neff are one of the worst Appliance Manufacturers I have ever had the displeasure at dealing with. The products are over priced, poorly built and backed up by over pretentious customer service staff. Neff market themselves on good, solid german engineering but in actual fact a large number of the components are actually cheap Polish and Chinese items. The artificially keep prices high by bullying companies that sell there products into increasing prices. For example if a online retailer sells Neff they will be given a high buying price than a kitchen showroom, this is done because Neff does not trust online retailers to sell its product responsibly. This type of price fixing massively breaks UK law regarding price fixing, although no retailers will come forward due to the fear of losing there Neff, Bosch, Siemens account. My advice as a past Appliance Salesperson would be to buy Miele, their products are of a much higher quality.
Helpful Report
Posted 8 years ago
Neff is rated 1.3 based on 144 reviews