“I started with neotrades because they offer a range of different shares. Honestly, i didnt know that you can trade arabic shares too, so it was interesting for me. So, i diversified my portfolio with UAE and Saudi stocks. Depo and withdrawals work fine too. Overall, broker is good, but not great! Customer service takes up too much time to respond. Im a type of person, who cant stand waiting, i just cant tolerate it…”
Hello Mojica,
We appreciate you for taking the time to leave comprehensive feedback!
We are happy that you are enjoying our wide range of assets. We aim to provide various shares to create the best trading conditions possible.
We truly apologize if you experienced a delay in our customer service. We're currently focused on improving our support team's availability and responsiveness to serve you better.
If you have any questions, feel free to contact our customer service team. We are always here to help you out!
Kind regards,
Neotrades Team
“Certainly, Neotrades is an interesting broker… but they should definitely rethink their initial deposit requirements for opening a real trading account. For the standard account, you need to deposit at least $1000, which is a bit on the high side if you compare it to other brokers. Honestly, I don’t understand why they have made this decision…
On the good side, the platform offers great features for social trading and an excellent market range for independent trading, and I like the analytics centre. Each day, new trade ideas are available with decent technical analysis.”
Hi there Kamil Nasih Naifeh,
Thank you for your feedback!
At Neotrades, we prioritize responsible trading and aim to provide traders with a solid foundation for long-term success. Our minimum deposit requirement is set to encourage a structured approach to trading while ensuring that clients have sufficient capital to manage risk effectively.
We understand that different traders have different financial capabilities, which is why we offer a demo account for those who want to familiarize themselves with our platform before committing funds.
That being said, we appreciate your recognition of our social trading features, market range, and analytics center. Our goal is to equip traders with the right tools and insights to navigate the markets effectively.
If you have any questions or need assistance, our support team is always here to help!
Kind regards,
Neotrades Team
“Although I have a few suggestions for them to improve the platform, I am not disappointed from the trading experience I had so far with Neotrades.
Initially, I thought their high depo requirement was an obstacle for many traders to sign up, but now I understand why they have made this decision... those who appreciate the high level of service wouldn’t mind depositing more to work with professionals such as these guys.
Plus, withdrawals work perfectly fine - smooth and prompt procedure 👍”
Hello lukass,
Thank you for taking the time to share your thoughtful review and for your kind words about your trading experience with Neotrades.
Your understanding of our deposit requirements means a lot to us. We aim to maintain a professional and premium trading environment, and we’re glad you recognize the value behind this decision. It’s also wonderful to hear that your withdrawal experience has been smooth and prompt - this is a priority for us, and we’re pleased it meets your expectations.
We truly appreciate your suggestions for improving our platform. Feedback like yours is invaluable as we continuously work to enhance our services and provide the best possible experience for our clients.
If you have any other suggestions or questions, please feel free to contact us.
Kind regards,
Neotrades Team
“I decided to invest in PAMM accounts and the yield is pretty good. Nevertheless, the problem is that managers charge high commissions. Neotrades has to control their requirements.”
Hello there Alexander,
Thank you very much for sharing your feedback about PAMM accounts.
Your opinion is important for us since it will help us develop our trading services.
Pamm accounts are an accessible way to trade without knowledge, trusting the capital to market experts. We strive to provide the best environment to bring skilful professionals and provide transparent conditions for investors.
Any trader who wants to open a PAMM account must be aware that fees for this service are deducted once the money manager makes a profit on the pre-agree terms, meaning that commissions might fluctuate based on performance and discussed terms.
If you have questions or concerns on this or any other matters, please feel free to reach out to customer support.
Kind regards,
Neotrades Team
“Im a trader with neotrades for half a year now and i have many things to say. Firstly, they have so many different assets its insane, you can have such a diverse portfolio. It was my first time buying uae shares, but it was good as i saw potential in them. Furthermore, they have trade ideas feature which helps to get some inspo, when i have a feeling to trade intraday. Also i saw many people complaining on high entry for this broker, but how you expect trading with 10 dollars lmao
On the other hand, they can work on their support system. The queue to get an answer sometimes is too big.”
Hello Joel Franco,
Thank you so much for sharing the experience with Neotrades.
It's our pleasure to provide traders with access to different financial markets so that any trader, regardless of which trading concepts and styles he follows, would find something suitable for his needs. It's especially true about the variety of equity assets, for instance, mentioned in the review of UAE stocks. We understand that any trading experience requires intelligent and prompt analysis. This goal is achieved by implementing the trading ideas feature, which assists traders in better understanding key zones where the price can start its valuable moves.
As for customer support, it usually responds in a few minutes through the integration into the platform's live chat. Indeed, at times of high load and considering the human factor, the waiting time can be extended. We beforehand apologize for any inconvenience that might have occurred.
Feel free to reach out to us if you need assistance.
Kind regards,
Neotrades Team
“Be careful when you are investing, Because trying to recover lost funds or seeking strategies about Crypto future trading and investment, can be very tricky and frustrating when your money is with them. I lost a lot trying to make more income through Crypto trading with the company that I was scammed, after losing over $82,050 I finally met Ms lilo grace who works with a recovery company and she was able to help me recover 90% of my total lost and profits all I lost to these online scammers. All thanks to lilo_grace__75__( AT )_gmail_._com ) or whatsapp:+1 ( 615 )-414-1562
Good work deserves good recommendation.”
“Neotrades provides just the right tools and assets needed for great and reliable execution.
On top of that you have access to widely resourceful
educational materials for further understanding. Highly recommend”
Hi there Wahab Al Harith,
Thank you for your positive feedback!
We’re delighted to hear that you find Neotrades provides the right tools and assets for smooth and efficient trading execution. Our goal has always been to offer traders a platform that is not only reliable but also well-equipped with essential features to enhance their trading experience.
Additionally, we truly appreciate your acknowledgment of our educational resources. We firmly believe that knowledge is a key factor in trading success, which is why we continue to expand and improve our educational materials. Whether you are just starting out or already have experience in the markets, having access to quality learning resources can make a significant difference in refining strategies and making informed trading decisions.
Thank you once again for your recommendation – we value your trust in Neotrades and look forward to supporting your trading journey!
Kind regards,
Neotrades Team
“I appréciate the fact that it’s a platform that I can easily use and not feel like I need a manual for navigation or I need a whole day's lesson to understand my way around. It’s definitely a good platform for either beginners or expert traders. It uses the MetaTrader 5 which is a very innovative and easy to use trading platform. It’s a great choice for me and I am able to trade various assets simultaneously which increases my profits.”
Hey, Quiñones H.,
Thank you for your warm and thorough review!
MetaTrader 5 combines simplicity with industry-leading innovation and performance, which is why we and millions of other traders around the world use it.
We're glad to have you as a part of our community and hope that you will continue enjoying your trading journey!
Kind regards,
Neotrades Team
Hi there SaLuna,
Thank you very much for your honest opinion.
We’re glad to hear that your copy trading experience was convenient and successful.
Social trading has become more and more popular among the trading community. To keep up with the industry, we launched our copy trading service with transparent statistics and strategy providers with sufficient market expertise. This creates more effortless and less riskier opportunities for traders who have just begun their journey.
Many traders are concerned about the high minimum deposit requirements. The purpose of this trading term is to achieve better risk management. The larger the capital, the less the chances of losing the whole account balance and quitting trading due to such disappointment. By setting a higher bar, we ensure your trading is safe and efficient.
You’re always welcome to reach out to us if you have any questions or suggestions.
Kind regards,
Neotrades Team
“What I love here is trade ideas section, and they really give out some high quality signals and not only on forex majors, but on also indices like Dow Jones and commodities like Gold and etc. I always try to analyze their signal first before trading it, and this produces the best result instead of blindly following it.
Plus I have a Standard account, this fits my needs pretty good for now,.🍀”
Hello there Salvatore_Áv,
Thank you so much for your kind words.
We’re thrilled to hear that you’re enjoying the Trade Ideas section and finding value in the high-quality signals we provide. It’s great to know that our signals are helping you in your trading journey.
We truly appreciate your approach to analyzing the signals before executing trades. This disciplined and thoughtful strategy is key to successful trading, and we’re glad our tools are supporting you in making informed decisions. Your ability to combine our signals with your own analysis is exactly the kind of proactive trading mindset we aim to encourage.
We’re also pleased to hear that our Standard account meets your needs perfectly. As your trading needs change, we’re here to support you with a range of account options and features designed to help you achieve your goals.
If you ever have any questions, need further assistance, or want to explore additional features, our support team is always ready to assist.
Kind regards,
Neotrades Team
“There’s a number of trading instruments that are not available on other platforms. Like bonds, for example, or hard commodities. I know that most traders focus on a single asset class, but if you’re trading long term having lots of options is very convenient as there’s not as many opportunities as for short term trading.
While I usually prefer using my own strategy, copytrading turns out to be an interesting tool to diversify my portfolio even further”
Hello Abdul-Sattar,
We appreciate you for taking the time to share your experience with us!
Absolutely, diversification of portfolio is crucial for traders. That is why we have included a variety of assets from different classes. This broad range allows traders to discover the markets that suit them best or to combine and match different assets to boost their trading outcomes.
As for copy trading, we are happy to hear that you have found it an interesting tool to use. We are truly proud of our diverse group of strategy providers and talented traders whom you can trust.
If you have any questions or need further assistance, please get in touch with our support team! We are always here to help you.
Kind regards,
Neotrades Team
“About the trade ideas section here, sometimes the signals are high quality and they play out nice, but sometimes the quality is questionable...
So what I do is I only take trades based on their ideas is it comes along with my own narrative of this pair, because that would incrase the overall odds of it playing out for profit.
Glad they are still doing different PROMOS, as they did one for Trumps election and now they are having swap free promo, nice to know you get good service and bonuses like this from time to time. Keep going guys, doing a good job.”
Hello PChicote,
Thank you for taking the time to share your feedback with us.
We understand your perspective on the trade signals, and we appreciate your strategic approach of aligning them with your own market analysis. Our goal is to provide high-quality trade ideas that serve as a helpful tool for your decision-making process. We acknowledge that market conditions can vary, and we are continuously working to refine our signals to ensure consistency and reliability. Your feedback is invaluable in helping us improve, and we are committed to delivering the best possible resources to support your trading journey.
We’re also thrilled to hear that you’re enjoying our promotional campaigns! Whether it’s themed events like the U.S. president election or practical benefits like our swap-free offers, we aim to add value to your experience with Neotrades. It’s great to know that these initiatives are appreciated, and we’ll definitely keep them coming as part of our commitment to rewarding our loyal clients.
If you ever need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
“Neotrades web-based platform is the best one I’ve traded on so far. I m,ean when you open trade positions, long or short, the platform shows all calculations of how many points you need to reach to earn 100$ with 0,1 lot or how much you can lose if you get hit by stop-losses, or if you reach take profits.
I don’t need to calculate everything in my mind and manual;ly, I think this platform is a flagship in the trading industry. You gotta try it out to understand what I mean. Furthermore, I like how many stocks are available for trading on the platform. I take full advantage of that.”
Hello Dengra Leoz,
We appreciate you for sharing your thoughts about our built-in calculation feature for traders!
We are really glad to hear that you found our automated calculation feature so helpful. We aimed to give traders the tools they need to take full advantage of this calculation, making the trading process smoother and allowing them to focus on what truly matters without getting bogged down by the details that can be handled automatically.
If you have any questions, please feel free to contact our customer service!
Kind regards,
Neotrades Team
“I had invested $160,000, hoping for substantial returns, but I ended up losing everything and felt frustrated and helpless.
After doing some research, I found Mrs. Doris Ashley. While I was initially unsure, her professionalism reassured me.
She provided clear guidance and successfully recovered my lost funds. I am incredibly grateful for her assistance and highly recommend her services.
You can reach her at Email: Dorisashley71 @ gmail. com
Whats--App at +1. -(404)- 721. -56. -08.”
“I’ve heard a lot of rumors about PAMM accounts and couldn’t find a broker that would offer the opportunity to open the PAMM as a manager. After a long search, I stumbled upon Neotrades broker.
I liked their conditions of opening pamm accounts and that’s why I joined. All I needed to do was complete a full verification process and only after that I was allowed to open an account as a manager. I described my strategy on the page and set the settings, the minimum deposit for investment is 400$. To my surprise, 4 people already joined my PAMM and I will do my best to justify their expectations!”
Hello there Pablo Carrera,
Thank you for sharing your experience with us!
We are thrilled to hear that you found our platform after a thorough search and that our conditions for opening a PAMM account met your expectations.
At Neotrades, we strive to provide a transparent and secure environment for both managers and investors. We are glad to know that the verification process was straightforward and that you were able to set up your PAMM account efficiently. Your dedication to describing your strategy and setting clear parameters demonstrates professionalism, and we are confident that your efforts will yield positive results for your investors.
It is also encouraging to hear that four investors have already joined your PAMM account. This is a testament to the trust they have placed in your strategy and our platform. We are committed to supporting you with the tools and resources needed to succeed as a PAMM manager.
Should you have any questions or require further assistance, our support team is always available to help.
Kind regards,
Neotrades Team
“I can say that support here is slow, this why I deducted 2⭐ stars because it's important for me, I'd like better support.
On the flipside, I can commend their conditions in terms of spreads and leverage, those are pretty nice and I like 1;400 balanced leverage on forex and 1:20 on stocks. Also appreciate trade ideas section, I like to get a signal everyday from here .”
Hello Ramon Escoto,
Thank you for taking the time to share your honest feedback.
We sincerely apologize for the delays you experienced with our support team. Providing timely and efficient assistance is a priority for us, and we regret that we did not meet your expectations in this regard. Please rest assured that we are actively working to enhance our support processes to ensure faster and more responsive service in the future.
On a positive note, we are delighted to hear that you are satisfied with our trading conditions, including the competitive spreads and balanced leverage options. It’s great to know that you find value in our 1:400 leverage on forex and 1:20 on stocks, as well as the trade ideas section. We aim to provide our clients with the tools and resources they need to make informed trading decisions, and we’re glad these features are beneficial to you.
If you have any further concerns or need assistance, please do not hesitate to reach out to us directly.
Kind regards,
Neotrades Team
“Neotrades platform is literally something else. I didn’t expect the platform to calculate all expected profits and losses and even how much I can lose on trading costs. I fell in love with trading more than ever.
It’s a flagship and I don’t even need to calculate everything in mind or manually anymore. I don’t know if it's good or nope but I can say my brain is slacking off. 🧠🤣”
Hi CamposRaul,
Thank you for sharing your experience and for your kind words about Neotrades!
We are happy to hear that you enjoy our in-built calculator. We have added it to our trading system to make trading smoother and eliminate the need for manual calculations. This aims to enhance the user experience and boost overall trading accuracy.
We truly hope that your trading journey keeps being a positive experience. If you have any questions, please feel free to get in touch with our customer service.
Kind regards,
Neotrades Team
“I tried Neotrades, and honestly, it's just average. The platform itself is easy to use, but execution speed can be frustrating at times. Deposits and withdrawals work fine, but I expected better spreads. Customer support? Not great—sometimes you wait too long for a response, which can be annoying when you need quick help. The trading conditions are okay, but I’ve seen better. It’s not a scam, but it’s also not the best option if you’re looking for top-tier service”
Hello Adolpho San Roman,
Your feedback is very valuable to us, as we're always doing our best to improve our customers' experiences!
We are fully aware that the speed of order execution and competitive spreads are of major importance to traders, so we hold ourselves to the highest standards, with the average trade taking no more than 20 milliseconds to complete.
Although spreads can be more challenging to control because of market volatility caused by major news events and other factors, we usually manage to keep the spreads fixed to provide traders with stable execution costs and minimize slippage.
Regarding the response time of our support team, it may take longer to process your request during certain times in order to maintain the quality of our responses. We value your time and the time of all our clients. Nevertheless, your opinion on this topic is greatly appreciated and will not go unnoticed.
As for your experience with one of our platforms, we're glad you found it convenient and suitable for your needs. Whether it is MetaTrader 5, with its advanced and highly customizable interface, or Trading Central, which is designed to empower traders with its simplicity and innovative features.
We monitor the reliability of the deposit and withdrawal processes very carefully, so it means a lot to us to hear that they are working well.
Please feel free to reach out to us again if you have any further suggestions or require any assistance with any of our services—we'll be happy to help!
Kind regards,
Neotrades Team
