“It provides a very reliable and user-friendly platform like metatrader 5 which has very robust tools for both fundamental and technical analysis and also a strong security system. The customer support is good and the staff are nice.”
Dear Paz Rivas,
Thank you for taking a moment to share your experience with us.
We’re genuinely glad to hear that you find our platform reliable and easy to use and that the tools we offer support both your fundamental and technical analysis needs. Knowing that you feel secure with us and that our customer support team has made a positive impression means a lot.
We’re always striving to make your experience even better, so if there’s ever anything you need, please don’t hesitate to reach out.
Thanks again for your trust and support — we’re excited to continue being part of your trading journey.
Kind regards,
Neotrades Team
“I think it’s a good idea of neotrades by requiring customers to make high deposits. I mean I believe they want us to take it seriously when it comes to dealing with real money because many people trade on financial markets irrESponsibly.
I chose an advanced acc0unt and it was really something else for me when I got one-to-one meetings with their representatives. I found out about many interesting things and sometimes this man shares interesting insights with me. Of course, I’m using all the information in real practice and thanks to this I made approximately more than 1300$ in two months.”
Hello there JoselitO,
Thank you for taking the time to share your detailed feedback.
We appreciate your thoughtful perspective regarding our deposit policy and are glad to hear that you view it as a step toward encouraging responsible and committed trading.
It's also encouraging to know that your experience with the Advanced account and our one-on-one support has brought real value to your trading journey. We are pleased that the insights provided by our team have translated into tangible results for you.
Should you need any further assistance or wish to explore more tools and resources, we’re always here to help.
Kind regards,
Neotrades Team
Hello there DMiralles,
Thank you for sharing your positive experience. We are pleased to hear that our PAMM account offering has supported your investment goals and led to such a strong return. At Neotrades, we strive to provide well-structured and transparent tools to help our clients grow their capital with confidence.
If you have any questions or need further support, our team is always here to assist you.
Kind regards,
Neotrades Team
Hello Gil Losada,
We’re happy to hear that the positive reviews helped ease your concerns about withdrawals!
At Neotrades, transparency and reliability are key pillars of our service, and we’re glad this has come through clearly.
If you ever have questions or need assistance, our support team is always here for you.
Kind regards,
Neotrades Team
“Place for trading, not more, nor less. I needed the broker that has access to the various stock markets and of course to the MT5 platform, where I already have some customized things, bots and indicators. Count on this.
Neotrades had met both of my requirements, in addition to that, offering normal trading conditions and well-built order execution, without chances for price to slip or get requoted”
Hello Rashaad B. Farha,
Thank you for sharing your experience with Neotrades. We're glad to hear our platform meets your needs for stock market access and MT5 compatibility, including support for your customized tools and automated strategies. Providing reliable order execution with minimal slippage and no requotes is a priority for us, and we're pleased this has been your experience.
If there's anything we can do to further enhance your experience, don't hesitate to reach out.
Kind regards,
Neotrades Team
Greetings SalAg,
Thank you for taking the time to share your experience with us.
We apologize for any delay you encountered when reaching out to our customer support team. While we strive to provide timely assistance at all times, occasional high volumes during peak hours can affect response times. Please rest assured that we are actively working to optimize our support operations to ensure consistently prompt replies, regardless of the time of day.
Your patience and understanding are truly appreciated. If you require any further assistance, please do not hesitate to reach out — we remain at your service.
Kind regards,
Neotrades Team
“Glad they use Mt5. There's no need to reinvent the wheel, as they say. Proprietary platforms are usually more buggy and less useful than already established ones anyway”
Dear Samuel Rosas,
Thank you for your thoughtful feedback.
At Neotrades, we strongly believe in providing our clients with reliable, efficient, and widely trusted trading tools — which is why we support MetaTrader 5. Your point is well taken: adopting a globally recognized platform like MT5 allows traders to focus on what truly matters — executing their strategies with confidence and precision — rather than adapting to unfamiliar systems.
We’re pleased to know this approach aligns with your expectations, and we appreciate your continued trust in our services.
Kind regards,
Neotrades Team
“Recently I was traveling in Dubai and I noticed how many interesting companies can be traded. I learned many things about them and was convinced of their success, so I decided to trade Dubai stocks which are available on the Neotrades platform. Especially, Emaar Properties stocks are one of the most easily traded stocks, they always show positive results. Definitely going to trade other stocks.”
Hello there Jaime Ulibarri,
We truly appreciate you choosing Neotrades for your trading needs and for sharing your experience with us.
We're pleased to hear that you’ve found value in exploring Dubai-listed equities through our platform. Our goal is to provide clients with access to a broad and diverse range of global markets, including high-potential regional assets such as Emaar Properties. It’s encouraging to know that the accessibility and performance of these instruments have contributed positively to your trading journey.
Should you have any questions or require further support while diversifying your portfolio, our team remains available and ready to assist.
Kind regards,
Neotrades Team
“interface is simple and catchy, no difficulties with navigating. I love that theres frequent rewards and most of all for loyal customers, the deposit bonuses have been a great addition.”
Hello there Tram Huu Thang,
Thank you for sharing your experience with Neotrades.
We’re pleased to know that our platform’s intuitive interface and user-focused design have made your trading experience seamless. Your appreciation of our loyalty rewards and deposit bonuses is truly valued — we’re committed to recognizing and supporting our long-term clients with meaningful incentives.
Should you have any questions or suggestions, our team is always here to assist.
Kind regards,
Neotrades Team
“The broker offers various tools and assets that HELP make it possible to make more money despite whether the trader is experienced or just beginning its journey. The metatrader 5 platform also helps to keep my charts very organized and stable”
Hello Demetrio M.,
Thank you for taking the time to share your opinion about our trading conditions and the platform we provide! Every single review means the world to us, as it helps us enhance our services and make Neotrades the ultimate destination for traders.
We are happy to hear that you appreciate the variety of trading assets we provide! We understand that every trader has their own unique preferences, which is why we offer such a wide range of assets to ensure you have a rich and enjoyable trading experience.
Regarding the MetaTrader 5, it's one of the most popular trading platforms to use, and we made sure to include it because of its great interface that helps traders keep everything organized.
In addition, we highly recommend you try out our Web Trader platform! Our team worked hard to make it the best platform that could suit every trader out there.
We are so glad you chose us for your trading journey. Wishing you successful trades!
Kind regards,
Neotrades Team
“The metatrader 5 platform has been my absolute best with trading here… I like how advanced it is and I’m glad this broker uses it. It offers various assets too, hopefully spreads get better.”
Hello there Roberto Velasquez,
Thanks for the great feedback!
We're really happy to hear that you're enjoying trading on MetaTrader 5 — it's definitely a powerful platform, and we're proud to offer it to our traders. As for spreads, we totally get where you're coming from, and we're always working on making trading conditions even more competitive.
Your input helps us improve, so thank you again for taking the time to share your experience!
Kind regards,
Neotrades Team
“I don’t know why 🧐 Neotrades doesn’t show on the website that cryptocurrencies are available for trading. Just open the trading platform and a bunch of crypto assets can be traded at any time.”
Hello there WVigil,
Thank you very much for taking the time to share your valuable opinion.
We’re glad to hear that you could find crypto assets sufficient and accessible.
Indeed, you’re right about the availability of various cryptocurrencies on our platforms. We ensure that we stay updated with the market, constantly adding new instruments for trading, especially when it comes to the rising demand for the crypto market, which changes at a rapid rate. Knowing the increasing demand for crypto trading.
Note that such assets possess the characteristics of high volatility. Therefore, we advise our traders to do thorough research, for example, taking into account technical insights from Trading Central that can be accessed on our platforms.
Please feel free to reach out if you come up with any questions.
Kind regards,
Neotrades Team
“Neotrades - good broker.
Things too keep up:
- adding more stocks like different regions
- nice trade ideas and analytics
- smooth payment options especially withdrawals
What to improve;
- support can be more accessible and more promt in answers.”
Hello Ty Van Sinh,
Thank you for your positive feedback and for taking the time to share your suggestions.
It's great to hear that we are doing well in areas of asset expansion, providing analytics and smooth payments.
Regarding our support, we apologize for any delays and appreciate your patience.
We apologize for any delays and appreciate your patience.
Kind regards,
Neotrades Team
“When I saw that the broker offers only MT5, I was doubtful but they have really NICE conditions with the copytrading feature helping me through my beginner years.”
Hello Pablo Diez,
We’re really glad to receive this kind of thoughtful feedback from one of our users!
MetaTrader 5, one of the industry-leading and most used trading software pieces, provides highly advanced and easily customizable terminals with an extensive library of useful technical indicators and expert advisors built up over the years the platform has been on the market. Due to these reasons and many others, we provide our traders with the ability to use it.
We are pleased to offer you competitive fees and special features like copy trading to enhance your capabilities and give our traders a competitive edge. Hearing about your positive experience means a lot to us and is greatly appreciated.
If you are ever in need of any assistance, please do not hesitate to reach out—we will be happy to help!
Kind regards,
Neotrades Team
“EVen though the deposit fee is very high for a broker nowadays, they offer an exceptional service. For instance support team is quick to answer my questions, platform is modern making it easy to use.”
Hello there Platon Vecoli,
Thank you for expressing your opinion on the features available at Neotrades! We’re delighted to hear that you had an enjoyable time interacting with our support and using our trading platform.
Offering the best quality services and pairing them with innovative products that enhance the experience of our traders is something that we’re proud of doing and continue to strive towards.
Since trading with low capital can impact performance and pose an unnecessary risk, the minimum deposit requirement can help protect your account and ensure a smooth and safe trading experience. Still, we appreciate your feedback and will not leave it unnoticed.
If you ever have any questions or concerns, please feel free to reach out—we’ll be glad to help!
Kind regards,
Neotrades Team
“Neotrades pamm account was something new for me. I just divided my deposit into three parts and invested about 500$ in three different accounts. The diversification is a must have! So far so good...”
Hello there Ginessa Monsanto,
Thank you for sharing your experience with Neotrades.
We're glad to hear that you’ve found value in our PAMM account service and decided to diversify your investment across multiple accounts. Diversification is indeed a key strategy in managing risk effectively, and we’re pleased to see you're using the tools available to support your goals.
Should you need further assistance or insights on how to optimize your PAMM strategy, our support team is always ready to help. We wish you continued success in your trading journey with Neotrades.
Kind regards,
Neotrades Team
“I’m not just going to give them a 5 stars review, but will say that it’s well deserved. I feel like I have finally found the broker I was looking for!
This is the platform that suits me best. I like their strong focus on social trading and it’s something that you can easily integrate into your daily trading routine. What I do is have a copy trading account, that does most of the job, but also have a regular trading account which I use to trade my analysis. It’s great combo for me, and it helped me to limit the number of trades I execute weekly, and increase my performance and winning rate”
Hello Alseco,
Thank you so much for your thoughtful and enthusiastic feedback!
We're thrilled to hear that you've found your ideal trading setup with Neotrades. Combining a copy trading account with your own independent trading approach is a smart strategy, and we’re glad it’s working well for you. Our focus on social trading was designed exactly for that kind of flexibility — to support traders in customizing their experience.
Wishing you continued success and strong performance ahead. We’re here anytime you need us!
Kind regards,
Neotrades Team
Hello Mio.Piccio,
Thank you very much for your feedback.
It’s good to know that you’re satisfied with provided trading conditions.
One of our top priorities is to provide traders with suitable trading conditions, such as competitive spreads and leverage options. By making these features more efficient, we chase the goal of our traders, being efficient in their trading.
We appreciate your feedback about the website, which has already been taken into consideration. In the fast-changing industry, it’s our primary responsibility to keep up with the latest trends.
Please feel free to reach out if you need any further assistance.
Kind regards,
Neotrades Team
“I signed up and got some minor troubles with the verification process. I contacted the technical support, unfortunately, it took some time to get a response from them, but at least they gave a detailed explanation. Then I passed the verification and deposited money through cryptocurrencies from my metamask crypto wallet. The process was pretty smooth.”
Dear Qutaybah Shahid Abboud,
Thank you for sharing your experience with us. We sincerely apologize for the initial delays you faced during the verification process - we appreciate your patience and understanding as we worked to resolve the issue.
We’re glad to hear that our support team provided a detailed explanation and that you successfully completed verification. It’s also great to know that your cryptocurrency deposit was smooth and hassle-free.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
Hello there MeloRos,
We greatly appreciate your feedback.
We're delighted to hear that your recent trading experience with Neotrades has been positive and that you're benefiting from current market movements. To further enhance your trading, we encourage you to explore our 'trade ideas' on our website. These ideas can provide you with valuable insights and strategies to trade more successfully. Just follow this link: https://neotrades.com/en/trade-ideas
Should you need any support or have questions about market analysis or available tools, our team is always here to assist. Wishing you continued success in your trading journey with Neotrades.
Kind regards,
Neotrades Team
