“About the trade ideas section here, sometimes the signals are high quality and they play out nice, but sometimes the quality is questionable...
So what I do is I only take trades based on their ideas is it comes along with my own narrative of this pair, because that would incrase the overall odds of it playing out for profit.
Glad they are still doing different PROMOS, as they did one for Trumps election and now they are having swap free promo, nice to know you get good service and bonuses like this from time to time. Keep going guys, doing a good job.”
Hello PChicote,
Thank you for taking the time to share your feedback with us.
We understand your perspective on the trade signals, and we appreciate your strategic approach of aligning them with your own market analysis. Our goal is to provide high-quality trade ideas that serve as a helpful tool for your decision-making process. We acknowledge that market conditions can vary, and we are continuously working to refine our signals to ensure consistency and reliability. Your feedback is invaluable in helping us improve, and we are committed to delivering the best possible resources to support your trading journey.
We’re also thrilled to hear that you’re enjoying our promotional campaigns! Whether it’s themed events like the U.S. president election or practical benefits like our swap-free offers, we aim to add value to your experience with Neotrades. It’s great to know that these initiatives are appreciated, and we’ll definitely keep them coming as part of our commitment to rewarding our loyal clients.
If you ever need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
“Neotrades web-based platform is the best one I’ve traded on so far. I m,ean when you open trade positions, long or short, the platform shows all calculations of how many points you need to reach to earn 100$ with 0,1 lot or how much you can lose if you get hit by stop-losses, or if you reach take profits.
I don’t need to calculate everything in my mind and manual;ly, I think this platform is a flagship in the trading industry. You gotta try it out to understand what I mean. Furthermore, I like how many stocks are available for trading on the platform. I take full advantage of that.”
Hello Dengra Leoz,
We appreciate you for sharing your thoughts about our built-in calculation feature for traders!
We are really glad to hear that you found our automated calculation feature so helpful. We aimed to give traders the tools they need to take full advantage of this calculation, making the trading process smoother and allowing them to focus on what truly matters without getting bogged down by the details that can be handled automatically.
If you have any questions, please feel free to contact our customer service!
Kind regards,
Neotrades Team
“I had invested $160,000, hoping for substantial returns, but I ended up losing everything and felt frustrated and helpless.
After doing some research, I found Mrs. Doris Ashley. While I was initially unsure, her professionalism reassured me.
She provided clear guidance and successfully recovered my lost funds. I am incredibly grateful for her assistance and highly recommend her services.
You can reach her at Email: Dorisashley71 @ gmail. com
Whats--App at +1. -(404)- 721. -56. -08.”
“I’ve heard a lot of rumors about PAMM accounts and couldn’t find a broker that would offer the opportunity to open the PAMM as a manager. After a long search, I stumbled upon Neotrades broker.
I liked their conditions of opening pamm accounts and that’s why I joined. All I needed to do was complete a full verification process and only after that I was allowed to open an account as a manager. I described my strategy on the page and set the settings, the minimum deposit for investment is 400$. To my surprise, 4 people already joined my PAMM and I will do my best to justify their expectations!”
Hello there Pablo Carrera,
Thank you for sharing your experience with us!
We are thrilled to hear that you found our platform after a thorough search and that our conditions for opening a PAMM account met your expectations.
At Neotrades, we strive to provide a transparent and secure environment for both managers and investors. We are glad to know that the verification process was straightforward and that you were able to set up your PAMM account efficiently. Your dedication to describing your strategy and setting clear parameters demonstrates professionalism, and we are confident that your efforts will yield positive results for your investors.
It is also encouraging to hear that four investors have already joined your PAMM account. This is a testament to the trust they have placed in your strategy and our platform. We are committed to supporting you with the tools and resources needed to succeed as a PAMM manager.
Should you have any questions or require further assistance, our support team is always available to help.
Kind regards,
Neotrades Team
“I can say that support here is slow, this why I deducted 2⭐ stars because it's important for me, I'd like better support.
On the flipside, I can commend their conditions in terms of spreads and leverage, those are pretty nice and I like 1;400 balanced leverage on forex and 1:20 on stocks. Also appreciate trade ideas section, I like to get a signal everyday from here .”
Hello Ramon Escoto,
Thank you for taking the time to share your honest feedback.
We sincerely apologize for the delays you experienced with our support team. Providing timely and efficient assistance is a priority for us, and we regret that we did not meet your expectations in this regard. Please rest assured that we are actively working to enhance our support processes to ensure faster and more responsive service in the future.
On a positive note, we are delighted to hear that you are satisfied with our trading conditions, including the competitive spreads and balanced leverage options. It’s great to know that you find value in our 1:400 leverage on forex and 1:20 on stocks, as well as the trade ideas section. We aim to provide our clients with the tools and resources they need to make informed trading decisions, and we’re glad these features are beneficial to you.
If you have any further concerns or need assistance, please do not hesitate to reach out to us directly.
Kind regards,
Neotrades Team
“Neotrades platform is literally something else. I didn’t expect the platform to calculate all expected profits and losses and even how much I can lose on trading costs. I fell in love with trading more than ever.
It’s a flagship and I don’t even need to calculate everything in mind or manually anymore. I don’t know if it's good or nope but I can say my brain is slacking off. 🧠🤣”
Hi CamposRaul,
Thank you for sharing your experience and for your kind words about Neotrades!
We are happy to hear that you enjoy our in-built calculator. We have added it to our trading system to make trading smoother and eliminate the need for manual calculations. This aims to enhance the user experience and boost overall trading accuracy.
We truly hope that your trading journey keeps being a positive experience. If you have any questions, please feel free to get in touch with our customer service.
Kind regards,
Neotrades Team
“I tried Neotrades, and honestly, it's just average. The platform itself is easy to use, but execution speed can be frustrating at times. Deposits and withdrawals work fine, but I expected better spreads. Customer support? Not great—sometimes you wait too long for a response, which can be annoying when you need quick help. The trading conditions are okay, but I’ve seen better. It’s not a scam, but it’s also not the best option if you’re looking for top-tier service”
Hello Adolpho San Roman,
Your feedback is very valuable to us, as we're always doing our best to improve our customers' experiences!
We are fully aware that the speed of order execution and competitive spreads are of major importance to traders, so we hold ourselves to the highest standards, with the average trade taking no more than 20 milliseconds to complete.
Although spreads can be more challenging to control because of market volatility caused by major news events and other factors, we usually manage to keep the spreads fixed to provide traders with stable execution costs and minimize slippage.
Regarding the response time of our support team, it may take longer to process your request during certain times in order to maintain the quality of our responses. We value your time and the time of all our clients. Nevertheless, your opinion on this topic is greatly appreciated and will not go unnoticed.
As for your experience with one of our platforms, we're glad you found it convenient and suitable for your needs. Whether it is MetaTrader 5, with its advanced and highly customizable interface, or Trading Central, which is designed to empower traders with its simplicity and innovative features.
We monitor the reliability of the deposit and withdrawal processes very carefully, so it means a lot to us to hear that they are working well.
Please feel free to reach out to us again if you have any further suggestions or require any assistance with any of our services—we'll be happy to help!
Kind regards,
Neotrades Team
“I like the research materials here like trade ideas and market analysis, helps me to stay up to date and aware of markets.
Client area... well, it seems kinda outdated, not as smooth UX I think :/”
Hello MaymunD,
Thank you for taking the time to share your feedback!
We’re happy to hear that you find our research materials, such as trade ideas and market analysis, helpful in staying informed and up-to-date with the markets. Providing valuable insights and resources to our clients is important to us, and we’re glad it’s making a positive impact on your trading experience. Regarding your comment about the client area, we truly appreciate your honesty. We’re always looking for ways to improve, and your feedback about the user experience (UX) is incredibly valuable.
If you have any specific suggestions or features you’d like to see improved, please don’t hesitate to share them with us.
Kind regards,
Neotrades Team
“I never thought I’d get my money back. After months of dead ends, I had lost hope of ever re-covering the $86,000 I put into Investment’ legacy. But now, I’m here to tell you that it is possible. I came across the platform through an online ad. It promised fast returns The platform claimed I had earned $175,000, but when I tried to withdraw it became a problem. They requested withdrawal fees, and kept on asking for more fees which I paid. At some point, I knew it was a s c a m, but by then, I had already sunk in another $26,000 in fees. The entire experience was devastating, and I felt foolish for trusting an unknown platform. But I refused to give up. I reached out to Chelsy Desmarais after reading online testimonials, and to my surprise, they were able to re-cover 100% of my original investment. It was a huge relief. If you’re facing something similar, contact c-h-e-l-s-y-d-e-s-m-a-r-a-i-s-7-0-A-T-G-m-a-i-l-c-o-m or via W h a t s A p p +1=8=5=9=4=3=6 =4=2=1. She knows how to get results.”
“I recently started trading with NeoTrades Capital and had a good experience. I deposited $1000 USD on March 19th and made a profit of $423 USD. I also tested their withdrawal system by requesting $460 USD, and the funds were credited to my account in just 49 hours.
NeoTrades Capital offers both a web trader and MetaTrader 5 (MT5), which is great for different types of traders. The platform is easy to use and reliable, with fast withdrawals and good customer support. While it may not be the best out there, it is definitely solid.
I highly recommend NeoTrades Capital based on my experience, especially if you're looking for a platform with good tools, fast withdrawals, and support.”
“I've found a place that doesn't do requotes and the slippages are not that much in here, I used to flyy off the handle when the trade wasn't opened right where I wanted to. I scalp so you can imagine that this important for me, execution speed + reliability of the service. I've found what I need for scalping here, and I can say that high depo requirements didn't bother me that much, but I would advice them to open like a Lite* account with a lower like $100 requirement so beginners can test their services. MT5 does the job for me and I don't really need any other platform, all in all - good.”
Hello Gael Coll,
Thank you for taking the time to share your experience with Neotrades.
We are thrilled to hear that our platform has met your needs as a scalper, particularly in terms of execution speed, reliability, and the absence of requotes. We understand how critical these factors are for your trading strategy, and we’re proud to provide a service that supports your success. We also appreciate your feedback regarding our deposit requirements. While we currently cater to traders with higher deposit levels to maintain the quality of our services, we recognize the importance of accessibility for beginners. Regarding MT5 - it's great that it fulfills all your trading needs. We strive to provide a robust and user-friendly platform, and we’re glad it’s working well for you.
If you have any further suggestions or need assistance, please don’t hesitate to reach out to our support team.
Kind regards,
Neotrades Team
“I have met many brokers in my life but it’s the first time when I see a broker providing trade ideas free for its customers. Firstly, I thought that the probability of winrates would be very low and how can someone on earth trust these signals.
However, after using 5 trade ideas, 3 out of 5 worked out perfectly. I like how detailed they explain all the important levels of support and resistance. There was a perfect trade idea on how to trade Jow Dones index. It was a long position and opened a trade above 42430.00 with targets at 42910.00 & 43170.00 in extension.”
Hi there Ivan Gallego,
Thank you very much for sharing your experience with us.
We’re glad that trading ideas helped you successfully execute the trade.
It’s our main task to provide traders with tools that help them achieve their ultimate trading goal. To reduce the time spent doing general trading analysis, such as key support and resistance levels, we integrated such features into our platform with the help of our partner, Trading Central, for a better trading experience. Traders should note that we don’t give any financial advice, only providing quality trading services that might be useful for them.
Don’t hesitate to reach out, if you need any assistance. We’ll be happy to help in any way we can.
Kind regards,
Neotrades Team
“Neotrades is a loyal broker and I’m not saying this for just the way. For instance, I remember how many bonuses they provided during the Christmas season, now the whole world is celebrating Ramadan, and broker provides:
-risk-free trades
-0 swaps for trading.
I think it’s admirable. I tried it out in practice and held positions for several days in a row and Neotrades didn’t charge any swap fees.”
Hi there gaoshuan,
Thank you very much for your feedback.
We're happy to know that we have loyal customers who prefer trading at Neotrades.
This means a lot for us.
Indeed, we offer swap-free trading and free opportunities during the holy Muslim month of Ramadan. Such an opportunity is available for any of our traders, regardless of their beliefs and background. We're confident that promotions like this make traders' experiences even more enjoyable and favourable.
Please feel free to contact our customer support team if you need any assistance. We're here to help you at any time.
Kind regards,
Neotrades Team
“TRADING WITH NEOTrades was a good one, worth my time spent on the platform. Assets selection provided me with some new exotic markets that I was happy to explore. It helped a lot, looking for new ways to make trades and in general try smthhh new. Because I get stuck in trading crisis, this was fresh air to get from slump.
I mixed my ordinary forex pairs trading, with holding overnight positions of Dubai stocks, copy trading from time to time. I don’t know how I could manage all of this, but the results were impressive, and could double my deposit. This broker served their main purpose well💪”
Hello there QArreola,
Thank you very much for sharing your trading experience with us.
We're happy to hear that the opportunities you provided could help you become a more successful trader.
We understand that trading is challenging, sometimes causing frustration and no desire to continue. From our side, we provide traders with a valuable environment to encourage them. For example, we offer various markets, including stocks and IPO, for more opportunities for trading diversification. Furthermore, the mentioned copy trading service might be helpful in different traders' connections to share the knowledge and get it effortlessly and effectively.
Please feel free to contact our customer support service if you have any questions or concerns.
Kind regards,
Neotrades Team
“Weird thing, I thought they don’t provide the opportunity to trade crypto, like those careful brokers that limit the leverage and increase minimum deposit, to cut the risks. Just needed to look more attentively at the platform, to find a pretty wide range of those assets, with pretty normal conditions for them. I think if you can accept this min depo requirement, it's a nice place for trading.”
Hi there Miguel Escoto,
Thank you very much for sharing your thoughts about your trading experience.
It's great to hear you found trading cryptocurrencies on our platform suitable and comfortable.
To stay updated with the market, we try to add new assets to unlock even more trading opportunities. Since the cryptocurrency market is not relatively old, the range of coins is constantly filling with new ones. Our goal is to keep up with this.
Maintaining our traders' safety is our primary mission. Therefore, we provide sufficient but not too high leverage and the larger minimum capital required to start trading with us. These measures help to protect traders from excessive risks and maintain appropriate risk-management strategies.
You're always welcome to contact our support team if you have any questions or need assistance.
Kind regards,
Neotrades Team
“I joined Neotrades broker because they allow customers to participate in IPO events. Honestly, I had been dreaming about it for a long time, and finally, after finding a reliable and decent broker, I had the opportunity to buy stocks of Kioxia company earlier than other traders who bought stocks on stock exchanges.
I think it’s a good opportunity to experience how it is to buy stocks for those who are interested in the stock market. Nevertheless, it’s a pity that Neotrades doesn’t hold IPOs as often as it should be! Anyway, I’m trading other stocks while there is no IPO.”
Hello there Conrado C.,
Thanks for your kind words about us.
We are thrilled to hear that you were able to participate in the Kioxia IPO through our platform. Providing our clients with access to unique opportunities like IPOs is one of our core commitments, and we are delighted to have been able to support you in this endeavor.
We understand your enthusiasm for more frequent IPO events and appreciate your feedback. While we strive to offer as many IPO opportunities as possible, the availability of these events depends on market conditions and the companies going public. Rest assured, we are continuously working to expand our offerings and bring more exclusive opportunities to our clients.
Should you have any questions or need assistance with your trading activities, our support team is always here to help.
Kind regards,
Neotrades Team
