“The full transparency in the conditions, what I appreciate about them. No hidden fees and unexpected charges out of nowhere. They even got this risk-free promotion for the holy month of Ramadanđ”
Hello Thiago_C,Â
Thank you so much for sharing your sincere feedback with us.
Weâre happy to know that traders feel safe and can trust their trading with us.
Our main aim is to provide transparent and convenient trading conditions. We ensure that any displayed quote or spread value matches the actual one, cutting down any âhidden feesâ or other commissions you mentioned. This is especially important for Muslim traders who require a more strict and honest trading environment.
As for our ongoing holy month promotions, any trader can enjoy risk-free trades and no swaps commission to make their trading experience even more satisfying.
If you have any questions or concerns, please feel free to reach out to our customer support team.
Kind regards,Â
Neotrades Team
“The very large minimum deposit scared me a bit, initiallyđ Okay, I accepted the challenge to see what they can offer in exchange for it. Tbh, above average, for sure, many good things that they added, like copy trading, advanced tech insights, payments through the binance. Conditions are also decent, not highest leverage, but if you got 1k deposit, do you need it? I guess, itâs good without it.”
Hello Tham Quang Khan,
We appreciate your honest feedback!
We understand that the minimum deposit might seem like a challenge at first, but weâre glad to hear that youâve found value in our offerings. Features like copy trading, advanced insights, and seamless payment options are all designed to enhance your trading experience.
Regarding leverage, we believe in providing balanced and sustainable trading conditions, ensuring both opportunity and risk management.
Please do not hesitate to reach out to our support with your questions and suggestions, Weâre happy to have you on board and wish you continued success in your trades!
Best regards,
Neotrades Team
“Neotrades offers a nice platform and reliable customer service.
However, it does have some issues with spreads, which can make trading less profitable during active market hours.”
Hello SantiagoSil.,
Thank you very much for sharing your feedback about our trading conditions.
It`s good to hear you liked our trading platform and customer service. We understand that platforms play a key role in the trading experience, so to meet various trader expectations, we used the Metatrader5 software, perceived as one of the most advanced and reliable platforms.
As for the spreads, it`s important to understand that they can vary depending on the asset and market volatility in general. Therefore, it`s recommended to refrain from trading in unpredictable periods, such as news releases, to maintain tight spread conditions.
If you still have questions or need assistance, please feel free to contact our customer support service.
Kind regards,Â
Neotrades Team
“There weren`t any flaws or problems with this broker, for this I give my respect for them.
What are good sides of this broker, for me:
1)MT5 CUSTOMIsized indicators
2)Social trading services
3) Fair spreads
But, there are still things that I wasn`t delighted about⌠They should increase the leverage for commodities, at least popular ones, gold and oil. I know how to trade these ones the best!”
Hello there Javier Gamez,
Thanks for sharing your thoughts!
Weâre happy to hear that youâve had a solid experience with Neotrades so far. Your feedback is much appreciated, especially about the customized MT5 indicators, social trading services, and fair spreadsâthose are some of the features weâre most proud of!
We also value your input regarding the leverage for commodities. We understand how important it is to have more flexibility with popular assets like gold and oil, and weâll be sure to take your suggestion into consideration as we continue to improve our offerings.
Weâre always striving to make the trading experience better, so your insights help us immensely. Thanks again for your support!
Kind regards,Â
Neotrades Team
“Perhaps they don't care that much about the educaiton, and it's not a good thing at all. But, they do care about providing good customer services, this actually matters more. Their copy trading is one of a kind, all is transparent and easy to use, you just need to choose the right provider, this is entirely on your analysis and maybe a bit of luck... Trading here has been a rollercoaster, but once I got the hang of trading stocks, it got much better, now I know If I make a mistake.
Still, education is important tho, and if you guys are watching this - please add some academy .”
Hello there Mon.isaak,
Thank you for your honest feedback!
We truly appreciate your insights. While we understand the importance of education and how it plays a crucial role in your trading journey, weâre glad to hear that youâve had a positive experience with our customer service and copy trading platform. We agree that the right provider selection is key, and we're always striving to provide the tools and resources for traders to succeed.
Weâve noted your suggestion about adding an academy, and weâll definitely take that into consideration as we continue to enhance our platform. Keep up the great work, and happy trading!
Kind regards,Â
Neotrades Team
“The Neotrades platform was a good choice for me, various assets on a modern platform. You know sometimes there are a bunch offered, but the platform is quite outdated or vice versa.
Here, it wasn`t like this, I could trade both shares for the long-term and currencies for the short-term, actually it was my first time, when I fully got engaged in trading. For sure, Neotrades was a part of itđ”
Hello there Galeno Jara,
Thank you very much for taking the time to share your thoughts about your trading experience.
It`s always a pleasure for us to know that traders found trading at Neotrades platform convenient.
We acknowledge the fact that the trading environment is changing at a rapid pace, which drives us to make improvements in trading infrastructure and expand the list of available financial instruments. To keep up with the market trends, we offer one of the most top-notch and contemporary platforms-Metatrader5, whose functionality and reliability are well-recognised by the trading community. The same level of development is applied for the constant update of assets since many new company stocks are making their debut in the fond markets, as well as cryptocurrencies, which are becoming increasingly popular.
If you have any questions or suggestions, please feel free to contact our customer support team.
Kind regards,Â
Neotrades Team
“Neotrades is a Decent broker. My trades so far go through fine, and withdrawals are hassle-free, but spreads could be better. Not a bad broker overall.”
Hi, Trang Phuc.
Thank you for your honest feedback! đ Weâre glad to hear that your trades are running smoothly with us, and that withdrawals have been hassle-free.
We understand that spreads are an important factor, and we continuously strive to optimize our trading conditions to provide the best experience for our traders.
If you ever have any questions or need assistance, feel free to reach out to our support team - weâre always here to help!
Kind regards,Â
Neotrades Team
“At first, I was like âWhy did they set such a high deposit entry?âFrom one perspective, I understood that they cared about traders' risk, but from another, it wasn`t fair for beginner traders or for people who just want to test waters. It wasn`t a big issue for me to deposit the required amount, so I did so. Aside from this drawback, trading infrastructure is pretty decent here. The platform`s choice is limited to MT5 and their own webtrader, but it`s completely okay, I don`t prefer to switch, so it was suitable for me. If only they set the bar lower, more beginner-friendly it would be.”
Hello there Abel Alcocer,
Thank you for sharing your thoughts!
We completely understand your concern about the deposit entry requirement, and we appreciate your perspective on it. It's true that the higher deposit can feel limiting for beginner traders who just want to try things out. However, we're glad that the platform infrastructure and available options like MT5 and the webtrader worked well for you. Weâre constantly considering ways to make the experience even more accessible for everyone, so your feedback is valuable.
We hope your trading journey continues to be a positive one! If you need any further support or have more suggestions, donât hesitate to reach out!
Kind regards,Â
Neotrades Team
“Pretty awesome broker, IDK why most of you guys are so mild. The only rough part is the amoutn of money you need to have to start an account here, but I started with just copytrading, and it was immediately profitable. The choices I made were not the top guys but the steady-gainers, also Neotrades has a bit messed up scoring system I think, because some reckless people are on top for some reason. But I chose less risky ones, and further de-risked by investing into 5 different ones. 4 out of 5 made profit, 1 just quit trading it seems. Not bad at all, in my books 𤠔
Hi there Carlos Bravo,Â
Thank you very much for the detailed feedback about your trading experience.
We understand that a higher than the industry average initial deposit might be inappropriate. However, the main reason for its implementation is to protect our traders from excessive risks.
Our copy trading service is designed to create suitable trading opportunities for both strategy providers and followers. We are constantly working on further developing its infrastructure to attract more experienced traders who can supply their followers with diverse trading strategies by offering them a convenient environment and decent trading conditions.
You`re always welcome to get in touch with our support team if you need assistance or have any questions.
Kind regards,Â
Neotrades Team
Hello Joshua Alonso,
Thank you for your feedback!
We're happy to hear that youâre enjoying the copy trading dashboard. Our goal is to make trading as seamless and efficient as possible. We appreciate your thoughts on the pricing of advanced accounts and will take them into consideration as we continue improving our offerings.
If you have any other suggestions or need assistance, feel free to reach out to our support team.
Kind regards,Â
Neotrades Team
Hi there Sr. Arnau,
Thank you for your positive feedback!
We're glad to hear that you're enjoying the trading conditions and that our support team was able to assist you quickly. Your recommendation means a lot, and we appreciate your trust in the platform for both new and experienced traders.
If you ever need further assistance or have any suggestions, feel free to reach out!
Kind regards,Â
Neotrades Team
“Neotrades provides a solid trading environment with a user-friendly interface and decent execution speeds. The platform offers various tools to support trading, making it easier to analyze the market. While spreads are competitive, Iâd like to see more transparency in certain areas. Overall, my experience has been smooth, and it's a good choice for traders looking for a balanced platform. I would like to see more and I am so looking forward to that.”
Hello there Fakhr al Din,
Thank you for taking the time to share your feedback with us.
Weâre thrilled to hear that you find the Neotrades platform easy to use and that our support team has been fast and friendly - this is exactly the experience we strive to provide for all our users.
At the same time, we are sorry that you have ran into some minor issues with our execution speed. We understand how critical this aspect is for traders, and weâre constantly working on optimizing our systems to ensure faster and more reliable execution.
If you have any further concerns or suggestions, please donât hesitate to reach out to us.
Kind regards,
Neotrades Team
“This is a well-balanced brokerage platform.
Not only solid trading terms for independent trading are offered, but this is an excellent platform for social trading, too⌠Its copy trading platform is decent; there are plenty of traders already signed up and offering service to other traders, but also investment in a PAMM account is available, which is getting more popular lately if I am not mistaken, and it is still not very common to find brokers who have integrated this offer into their services.
So, Neotrades can provide a solid XP for a wide range of traders⌔
Hello there SuMubarak,
Thank you for sharing your thoughts!
We're thrilled to hear that you're enjoying the diverse offerings that Neotrades provides. Our aim is to offer flexible trading solutions, whether you're an independent trader or someone who enjoys social trading, and we're glad to see our copy trading platform and PAMM accounts are resonating with you. We are committed to providing a balanced experience and continually improving our services to meet the needs of traders at all levels.
If you have any further feedback or suggestions, please donât hesitate to reach out!
Kind regards,Â
Neotrades Team
“The platform has been very reliable so far. Execution speed is fast, which is essential for my trades.
Withdrawals are handled within the expected timeframes, which is another positive thing.
Social trading is available too, and the platform is pretty advanced in this regard. breifly, it meets all my needs, and I feel confident using it for both short and long-term investments.”
Hello Ignasio Ruis,
Thank you for taking the time to share your positive experience with Neotrades.
Itâs great to know that you find our platform reliable, with fast execution speeds and timely withdrawals. We understand how critical these factors are for successful trading, and we are committed to maintaining the highest standards in these areas.Weâre also glad that you appreciate our advanced social trading features. At Neotrades, we aim to provide innovative tools and a seamless experience for all our clients, whether they are engaging in short-term trades or long-term investments.
Should you have any questions or suggestions, please reach out!
Kind regards,
Neotrades Team
“If we talk about the trading experience, then itâs been a solid one. Neotrades lived up to their promises. The execution speed is great, deposits are instant, and withdrawals have been processed within the expected timeframe. In short, I get everything I could ask from a broker. đ”
Hello there L. Sarinana,
Glad to hear youâve had a solid experience with us!
We work hard to ensure traders get exactly what they needâfast execution, smooth deposits, and reliable withdrawals within the expected timeframe. Itâs great to know weâre meeting your expectations!
If you ever have any suggestions for improvements or need any assistance, donât hesitate to reach out!
Kind regards,Â
Neotrades Team
