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Nespresso Reviews

1.9 Rating 333 Reviews

19 %

of reviewers recommend Nespresso

Company Reviews

1.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE YOU NESPRESSO BUT PLEASE MAKE A SINGLE OR DOUBLE SERVING MATCHA POD!!!!! ALSO YOUR STAFF FROM CUSTOMER SERVICE SECTION ARE LAZY!!!!”

Helpful Report

Posted 2 years ago

“Amazing products, amazing value, speedy delivery. Slightly odd that orders have to be a multiple of 50 but otherwise amazing.”

Helpful Report

Posted 7 years ago

“I appreciate the call today. This is the customer service that I am acustomed to. Thanks”

Helpful Report

Posted 11 years ago

Nespresso is rated 1.9 based on 333 reviews