Net World Sports Reviews

Name: Net World Sports
Rating: 2.99

3.0 Rating 410 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

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Metrics

3.0

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 17th July 2024

Anonymous

Net World Sports 1 star review on 16th July 2024

Heather

Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was v helpful on the phone today. Thank you.”

Helpful Report

Posted 1 year ago

“My call was dealt with by Jade who was friendly, helpful and extremely efficient. They resolved my enquiry immediately. Great service!”

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Posted 1 year ago

“Jade amended my order over the phone very efficiently and with a friendly pleasant attitude. Cannnot fault the customer service from this company.”

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Posted 1 year ago

“Had a slight delivery issue, spoke to an extremely helpful assistant by the name of Jade who immediately sorted out the problem and resent the item which arrived the following day, very good”

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Posted 1 year ago

“Jade was very pleasant when speaking her. She happily amended my personal information with immediate affect. Was very pleased with the customer service she provided. Thank you Jade 👍🏼😀”

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Posted 1 year ago

“The product was just as described. Net works well and doesn’t tangle. I would recommend anyone that needs to practice their swing at home, buy this golf net.”

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Posted 1 year ago

“I had incorrectly chosen the wrong shipping and I was in need of some goods quicker than on the dispatch method. Net World Sports upgraded my shipping method as a gesture of goodwill. I use Net World Sports and they never disappoint.”

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Posted 1 year ago

“I purchased a baseball batting cage net and the hardware. The net came fast but the hardware was not included. UPS may have lost it, who know. I contacted the company and they promptly responded with an apology and stated that they are sending out the hardware. Great price on the net and great customer service.”

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Posted 1 year ago

“I order a Vermont tennis court roller squeegee from Net World Sports. Great price and on time delivery. Custom support were good. I gave a 5 starts after I received the product on time. I tested squeegee it out today after rain on a tennis court. The squeegee did nothing, it did not absorb the water nor push the water. Very disappointed. Completely waste money.”

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Posted 1 year ago

“Jade was very helpful with customer service.”

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Posted 1 year ago

“Great customer service , sorted out my problem in literally two minutes”

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Posted 1 year ago

“I had to change the address for my delivery which I placed this morning. I filled in the online form and Aaron came back to me so quickly. He asked for the new address and advised this would be changed for the delivery. Great customer service, quick and easy :)”

Helpful Report

Posted 1 year ago

“I had a problem with the parcel delivery company, no fault of Net World Sports at all. I rang Net World and spoke to Lisa, she was super helpful and sorted the issue in a very professional and timely manner. Lisa was helpful, polite and very professional. An excellent customer service experience provided. Thank you.”

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Posted 1 year ago

“The lady was very helpful and kind”

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Posted 1 year ago

“Initially complained, not due to product, due to delivery. Parcel left outside porch in pouring rain. Box fell apart when we tried to move indoors. Net World immediately dealt, sent a carry holdal and apologised. No quibble.”

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Posted 1 year ago

“Superb products that stand the test of time (in all weathers!). More than that though, the after sales service was exceptional. Had a problem (outside of Net World Sports control) but they were straight on it, replacement arriving the next day. No questions, spoke to a real person (Dan) who just got on with rectifying things.”

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Posted 1 year ago

“Great service as usual which is not easy to say for a lot of companies these days. Had a very minor problem on a piece of equipment ordered in July. It was resolved immediately.”

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Posted 1 year ago

“Although 1 item didn't arrive (delivery company fault), I was kept informed and gave me options on how this could be rectified.”

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Posted 1 year ago

“Great price and product.”

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Posted 1 year ago

“We were surprised that the soccer target net cover we purchased came apart the first weekend my 8-year-old daughter used it. She was pretty disappointed. The stitching just completely gave out…”

Helpful Report

Posted 1 year ago

Net World Sports is rated 3.0 based on 410 reviews