Net World Sports Reviews

Name: Net World Sports
Rating: 2.97

3.0 Rating 413 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

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Metrics

3.0

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the wrong thing and Dan managed to get me what I thought I’d ordered. Didn’t wait long on the phone and he was really helpful and pleasant 😁 Great service and speedy delivery”

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Posted 1 year ago

“Accidentally inputted my old address, rang through to customer services, got through quickly. Spoke to jade who was really helpful and sorted out my issue straight away.”

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Posted 1 year ago

“Quick response, Got discount applied retrospectively on an order.”

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Posted 1 year ago

“NetWorldSports initially sent the wrong product due to a technical error on their part. They were very quick to rectify the situation and sent a higher spec. product than originally ordered. Delivery was very quick as was communication and a resolution.”

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Posted 1 year ago

“I had to contact customer services due to an issue with a discount code not being applied, I received a prompt response the same day and Lisa was very helpful in arranging for my discount to be applied to my order.”

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Posted 1 year ago

“Jade sorted my issue in minutes, friendly, helpful, all round great customer service”

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Posted 1 year ago

“I found the after care very of the company helpful with efforts made to rectify my miscalculation on the size of the item. Lisa was particularly helpful in advising on the process and sending out the new item by express delivery to ensure that my son received it in time for his birthday. Very much a 5* service given. Many thanks.”

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Posted 1 year ago

“Excellent product. Razonable price. Delivery take a little bit long but is ok.”

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Posted 1 year ago

“Great net with lots of size options, good price and quick delivery.”

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Posted 1 year ago

“The back of the wetsuit ripped after two uses. I only used it while s snorkeling in a river, so the back was not scraping on anything. Would strongly not recommend purchasing this wetsuit.”

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Posted 1 year ago

“I placed an order and neglected to add the coupon code. So I sent an email, hoping for the best because merchants never answer their emails….. But to my surprise they emailed me promptly and confirmed I had qualified for the discount and they would process the refund!! They sent the shipment right away. I was unsure of how many boxes I should’ve received. So, i emailed them a second time. Again they promptly responded with the information I needed. 5 Stars for customer service !”

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Posted 1 year ago

“Bought a pop up goal for my clubs goalkeeper sessions. Part of the goal had a fault and when I contacted Net World Sports they couldn't have been more helpful. Replaced the faulty goal straight away with no quibbling. Very happy with the goal initially, the speed of replacement and the original cost price. Not to mention the fantastic customer service. I'll definitely be using them again”

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Posted 1 year ago

“Ordered 3 pop up Gazebos which were very good quality for the price and easy to assemble.Had a problem with courier who failed to deliver one box. Customer service were very helpful and sorted the delivery of the box with courier company.”

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Posted 1 year ago

“Excellent customer service, I missed putting a discount code on my order and when I contacted them they were very quick to refund me the savings. Very good equipment and pricing.”

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Posted 1 year ago

“Customer Service was prompt and excellent.”

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Posted 1 year ago

“I purchased a 8x4 goal and shooting net from New World Sport. I was kept up to date with my purchase from the minute I ordered via email. The courier service they used did not deliver when they said they would. I contacted New World Sports and had such a personal experience with Ellie who was polite and went over and above to help get my order to me in time for my son’s birthday. These days it’s not often you receive good customer service but Ellie was great. I would recommend this company and will be purchasing again from them.”

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Posted 1 year ago

“Sam and Jade both provided great customer service - quick, helpful and friendly - to resolve an order issue that was my fault. Many thanks Glenn”

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Posted 1 year ago

“Sam gave excellent service and organised a replacement for a parcel which had been lost.”

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Posted 1 year ago

“Excellent service today from Jade, one of your customer service advisors. My order had not arrived as it should and she quickly found out it had been damaged in transit and returned to their warehouse. She promptly re-ordered my item and nothing was a hassle. Thank you for your wonderful and helpful service and being so lovely on the phone.”

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Posted 1 year ago

“Lisa was a pleasure to deal with. Transaction was seamless and prompt”

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Posted 1 year ago

Net World Sports is rated 3.0 based on 413 reviews