Net World Sports Reviews

Name: Net World Sports
Rating: 2.97

3.0 Rating 413 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

Questions

Metrics

3.0

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Net World Sports made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Samantha in Customer Care this morning to upgrade the postage on my order. Such a pleasant manner - Friendly, Efficient and Helpful. She brightened my day and is an asset to the company.”

Helpful Report

Posted 4 months ago

“The support I received was very quick and helpful”

Helpful Report

Posted 8 months ago

“The issue at hand was dealt with very promptly and efficiently. Ellie was very understanding of our situation and was extremely helpful.”

Helpful Report

Posted 8 months ago

“The issue at hand was dealt with very promptly and efficiently. Ellie was very understanding of our situation and was extremely helpful.”

Helpful Report

Posted 8 months ago

“Super service in app respects. Alex also helped me claim a discount I had missed entering into the coupon box. Highly recommended”

Helpful Report

Posted 11 months ago

“Great service as always”

Helpful Report

Posted 11 months ago

“Perfect service from Alex who went above and beyond most companies. A credit to your company, thank you”

Helpful Report

Posted 1 year ago

“Excellent service.”

Helpful Report

Posted 1 year ago

“Had a slight issue with one of my products which I ordered, emailed them the issue and their team (Dan) dealt with it on the same day. Very impressed with their customer service, and products”

Helpful Report

Posted 1 year ago

“Website easily navigated and great communication from ordering until delivery. Slight issue with a faulty target sheet.... I sent an email late on a Monday evening and the very polite Ellie from customer care had responded before ten and on Tuesday with a very satisfactory solution Great customer service”

Helpful Report

Posted 1 year ago

“Good quality tennis balls for coaching / club sessions at a really competitive price. Customer service team were very responsive when I contacted them with a delivery related query.”

Helpful Report

Posted 1 year ago

“I made a mistake with my order at 10:10pm and was pleasantly surprised to find Net World Sports were open till 11pm. I called and they answered straight away, an actual person called Meg, she was very helpful and changed the address (which I'd put in incorrectly thanks to autofil). Excellent customer service”

Helpful Report

Posted 1 year ago

“Delivery was super quick to NZ pre Xmas. Easy to assemble & grandsons love it.”

Helpful Report

Posted 1 year ago

“Slight issue with the ice tub that I purchased, Ellie from customer service dealt with my issue, she was super quick to respond, extremely helpful and resolved the issue by sending out a spare part the same day, I really couldn't of been happier with the service, will highly recommend this company to others and will certainly be a returning customer!! Thanks again”

Helpful Report

Posted 1 year ago

“The exercise bike arrived damage from the couriers so we emailed Net World and they arranged for it to be picked up and sent a replacement very quickly. All the staff (Alex, Beth, Megan amd Ellie were polite and kept us up to date. Very pleased with the replacement bike.”

Helpful Report

Posted 1 year ago

“Great price, reasonably quick delivery. We got enough net to wrap around three sides of a carport to keep hockey pucks in. It works great!!”

Helpful Report

Posted 1 year ago

“Shipping was efficient and reliable, pinnies are true to size and accurate to website description. Will definitely order other products in the future as needed.”

Helpful Report

Posted 1 year ago

“Had a fault with a couple of goals ,contacted Networld and spoke with Alex who gave a quick swift resolution and was very helpful. Strongly recommend Networld I will definitely be using them alot more .”

Helpful Report

Posted 1 year ago

“As described. Ordering, shipping, set up was easy. Happy with purchase.”

Helpful Report

Posted 1 year ago

“Son is very happy with ball. As described and shipping was good. No issues.”

Helpful Report

Posted 1 year ago

Net World Sports is rated 3.0 based on 413 reviews