“They described the product as gorgeous carnations. The picture was of a bunch of beautiful red carnations. (Note, i am not worried what colour it is.)
What got delivered for the hefty price asked was nowhere near gorgeous or adequate for that matter. One blooming flower and two buds in the process of blooming.
I cannot fault the ease at which I placed the order nor the delivery (though slow) was done as promised on the same day.
However they need to step up their quality control and supply what they claim or at least give something else in its place that is gorgeous not a poor imitation of borderline acceptable...if i close my eyes and use my imagination to avoid the dusappointment.”
“I live abroad and trying to order online is so difficult, you cannot pay online. Telephone lines are on voicemail. Being assisted by is difficult do not waste your money!!!”
“On 2 occasions now I have sent a bouquet as a bundle (with fudge and chocolates). Flowers are delivered on time but never the extras. I have sent emails. No response! Left messages. No response! Really disappointing considering how many times I have used them. Cleary Netflorist is not interested in retaining loyal customers.”
“Deliveries not on time, also when items were selected and at the end when I wanted to pay, it showed items were out of stock. It took me nearly 7 hours to order 7 presents, then after all that the system would not accept my credit card, I had to do an eft causing the delivery date to be moved on to the next day. I again had to phone them and complain. They did compensate me with reduced delivery charges, but really in the end, one wants to order, pay and get the goods delivered, perfectly and on time.”
