NetPal™ Reviews

Name: NetPal™
Address: 20-22 Wenlock Road, London
Rating: 4.65

4.7 Rating 478 Reviews

92 %

of reviewers recommend NetPal™

Company Reviews

Questions

Metrics

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

02921 287 336

Email:

administrator@netpal.co.uk

Location:

20-22 Wenlock Road
London
N1 7GU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“charged £29.99 to unlock an iPhone 5 only for me to find out afterwards it was free if I had went direct to O2 because the phone had been paid for in full. A reputable site would have pointed this out!!!!!!”

Helpful Report

Posted 7 years ago

“Do not use Netpal. I received no unlock after the stated time (1-10 days), I tried to contact them via email and received no response. I then tried to call their number multiple times over a few days and got no answer. after 14 days with no unlock and no response other than the initial receipt I requested a refund via Paypal. I then managed to get through to their office via the phone number and I was called a scammer by the assistant, who then hung up on me. I assume they have now blocked my number as I cannot get back through to them to explain the situation. I have received no refund and my phone is still locked.”

Helpful Report

Posted 8 years ago

“Tried calling them within their business hours but the phone kept ringing until it was cut off”

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Posted 8 years ago

“The communication from this company is terrible and the service is very disappointing. They were taking a very long time to send the requested unlock code and in the end the code was never received. They sent promises of the delivery of the code and never got in contact when their promised date passed. I was continually chasing them for answers. I am not sure who runs this company or communicates from the sales email but they are extremely rude and made some very unprofessional comments when I requested that the order was cancelled and refunded. I would avoid this company and use someone else. Very disappointing service and unnecessarily rude. They are Cowboys at best. Don't waste your time or money use a another company.”

Helpful Report

Posted 8 years ago

Might we suggest the next company you deal with you do not send threatening emails to on a daily basis. Telling us you WANT YOUR UNLOCK NOW is generally not what we expect from customers - however immature they are.

Posted 8 years ago

“Very Quick and systematic service compared to other websites, kept me updated about the process the whole time.”

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Posted 8 years ago

Thank you Naga, we aim to please :)

Posted 8 years ago

“Never tried this before so I was sceptical, but these guys are switched on, within days my phone was unblocked and working, kept me up to date every step of the way with easy instructions on what I need to do from my side, highly recommended”

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Posted 8 years ago

“Iphone 5s was unlocked professionally and in good time. The price was fair and competitive. Kay.”

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Posted 8 years ago

“I actually never trusted any Online iPhone unlock service till I tried Proiphoneunlock.co.uk. The service was fast within 5 days I got my iPhone 5 unlocked. Thank you so much for the great service delivered.”

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Posted 8 years ago

“I have enjoyed unlocking my phone here... Am so glad to have been part of the platform. Thanks for unlock my phone.”

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Posted 8 years ago

“You never unlocked my phone so I don't know what you talking about”

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Posted 8 years ago

Hi Tabala, we have sent you an email explaining why there might be some confusion. I assure you we did unlock your iPhone 6. We have recently re-branded the website to NetPal. Please can you amend or remove your review as it affects our business negatively. Thanks, Robin

Posted 8 years ago

“I found the unlock process very easy and smooth. The price what I was quoted from the outset was the price I paid (not like one unlocking service that quotes a price and you pay it and then 2 days later they ask for nearly treble the price to continue). Cannot fault the service. I will use it everytime. Really pleased. Thank you.”

Helpful Report

Posted 8 years ago

“Good mail communication and reliable unlock service! Thank you!”

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Posted 8 years ago

“Initially spoke on the phone to confirm which unlock i needed. They talked me through everything kept me up to date with emails. Would order again.”

Helpful Report

Posted 8 years ago

“Very good service and a quick unlock.”

Helpful Report

Posted 8 years ago

“The service is ok due to fast unlocking service problem only that late emailing to customers unlock is done but communication with customers is excellent best because they respond as if we friends and they try their best to satisfy customer failure they refund in time,May the unlock fees be reduced a bit.”

Helpful Report

Posted 8 years ago

“Positive”

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Posted 8 years ago

“A no nonsense way of unlocking a phone no one tries to baffle you with a load of gobbledegook. Provide the couple of bits of information that is required ,pay a modest fee sit back and before you know it you have an unlocked phone.”

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Posted 8 years ago

“It was so easy to use and was quick no fuss , so what you waiting for use this company don't look at anyone else you won't be disappointed trust me.”

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Posted 8 years ago

NetPal™ is rated 4.7 based on 478 reviews