New Vehicle Parts Reviews

Name: New Vehicle Parts
Address: Unit 4 Alpha CourtCapitol Park,Thorne,, Doncaster
Rating: 4.38

4.4 Rating 1,970 Reviews

84 %

of reviewers recommend New Vehicle Parts

Company Reviews

Questions

Metrics

4.4

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01405 810 876

Email:

newvehicleparts@gmail.com

Location:

Unit 4 Alpha CourtCapitol Park,Thorne,
Doncaster
DN8 5TZ

Write Your review

Tell us how New Vehicle Parts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication,fast delivery a+++++++++++”

Helpful Report

Posted 9 years ago

“received next day, excellent service and product”

Helpful Report

Posted 9 years ago

“Really happy with the service,wish them all the best in the Cuming years.”

Helpful Report

Posted 9 years ago

“Yh a very happy customers”

Helpful Report

Posted 9 years ago

“Very impressed with delivery and the parts i bought would recommend to anyone”

Helpful Report

Posted 9 years ago

“Part came on time but I need to return it. I have rang several times and left messages but had no call back. I have a bumper sat in my children's playroom that I don't need and i'm out of pocket. Cant return until I have a returns number and cant get through to anyone to get the return reference- poor service.”

Helpful Report

Posted 9 years ago

Hi Louise, I can understand your frustration, but we can't accept parts without an RMA number or catch every phone call especially during busy times we have alternative means of contact, if you can't get through on +44 (0) 1405 810 876 please drop us an email sales@newvehicleparts.co.uk with your contact number and we'll be more than happy to assist you in this matter. Regards New Vehicle Parts

Posted 9 years ago

“Exceptional service thanks will use again thank you”

Helpful Report

Posted 9 years ago

“Easy ordering via PayPal, very prompt delivery, I ordered 12:30 Monday and part was delivered at 14:30 on Tuesday, Excellent”

Helpful Report

Posted 9 years ago

“Good for new parts and next day delivery. Well done”

Helpful Report

Posted 9 years ago

“Good for new parts and next day delivery. Well done”

Helpful Report

Posted 9 years ago

“By far the worst customer service I have ever received. Abismal. I WILL NOT BUY ANY MORE PRODUCTS FROM NEWVEHICLEPARTS. I do own a large float of commercial vehicles hence I am used to placing online orders. Sometimes the deliveries take longer, get lost etc, yet all companies are helpful and try to resolve the problem. Unfortunately that is not the case with this company. I have been blamed for the wrong delivery, even though I provided full postcode, house name and flat number. They are happy to tell me I should be calling to the address where the parcel has been delivered to and retrieve it myself!!! I just cannot believe it. I do work long hours therefore this is just not an option for me, so I would have hoped they would have, at least, refunded me the money and apologized for the inconvenience. To my surprise they just keep blaming me for not providing the correct address (actually the email they sent me confirming my order has my correct address on it). Not even an apology, quite the opposite I have received emails in which I can only describe as extremely rude and unprofessional tone. Even if this was my fault (which I still believe it is not) there is no justification for being rude with a customer. I would not recommend to purchase any products from this company. Good prices, but at your own risk. They will do not do anything to ensure your customer experience is satisfactory. This is just wrong.”

Helpful Report

Posted 9 years ago

“Ordered a Fiat 500 Rear Bumper. Speedy delivery and the gentleman who I spoke to on the phone was true to his word and checked my item before sending out and called me back as promised. Excellent customer service would recommended to friends, family and others. Thank you. DJ Westwood - High Wycombe”

Helpful Report

Posted 9 years ago

“I ordered a front bumper at a very reasonable price. Unfortunately it was the wrong one but one phone call and I ordered the right one which was delivered the next day and the other returned. Highly recommended”

Helpful Report

Posted 9 years ago

“Very quick delivery”

Helpful Report

Posted 9 years ago

“My new lens arrived on time, well packaged, quality replacement part, good value for money!”

Helpful Report

Posted 9 years ago

“You are too early! Nothing has arrived yet. David. Later....... The new mirror arrived yesterday, Monday. It is fitted and looks much better than the smashed one! Thank you .”

Helpful Report

Posted 9 years ago

“Fast delivery, great quality product, very happy!”

Helpful Report

Posted 9 years ago

“Its arrived...... Thankyou!”

Helpful Report

Posted 9 years ago

“Came well packaged, as described and within the predicted delivery time. Very good.”

Helpful Report

Posted 9 years ago

“Exactly as ordered, ordered after 5 on the Saturday before bank holiday Monday, arrived on Wednesday morning - excellent service.”

Helpful Report

Posted 9 years ago

New Vehicle Parts is rated 4.4 based on 1,970 reviews