New Vehicle Parts Reviews

Name: New Vehicle Parts
Address: Unit 4 Alpha CourtCapitol Park,Thorne,, Doncaster
Rating: 4.38

4.4 Rating 1,970 Reviews

84 %

of reviewers recommend New Vehicle Parts

Company Reviews

Questions

Metrics

4.4

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01405 810 876

Email:

newvehicleparts@gmail.com

Location:

Unit 4 Alpha CourtCapitol Park,Thorne,
Doncaster
DN8 5TZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient, don't have to say any more”

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Posted 9 years ago

“Very satisfied with the quality of the product and the dispatch and delivery. would definitely use again”

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Posted 9 years ago

“The delivery,today no one Home,wasnt expecting the part that quick,we only ordered after 3pm friday,driver left a slip saying we missed you,i called the Phone number,wrong number,Guy who answered tried to put me through,no luck,still waiting since 12 noon today,do far at 4 pm no call back,someone can be in tomorrow,wednesday and thursday od that helps, my contact number 07801674659.”

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Posted 9 years ago

Hello Barry, I have passed this on to our customer services asking them to give you a call regarding this matter. Regards New Vehicle Parts.

Posted 9 years ago

“Called up to ask if my already painted (original) wing mirror cover will fit the wing mirror they sell for my Ford Kuga. The sales person chuckles at my question and I ask him why, when he says - It's not going to be different is it? Sorry, but if you don't sell original parts I think it's a legitimate question. I've seen some horrible non-original parts and fakes before. Sorry buddy, I'd recommend a customer service course for you.”

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Posted 9 years ago

“Fantastic service. Great price, speedy delivery. No problem with the part on arrival or when fitted. Thanks”

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Posted 9 years ago

“Pleasure to do business with would recommend New Vehicle Parts to anyone, delivery outstanding five stars anytime.”

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Posted 9 years ago

“Hi Couldn't fault your ordering or delivery process as it was very quick and easy but unfortunately your product has let you down. The plastic in its colour and finish are not even a close match to the original so it sticks out like a sore thumb compared to the rest of the inserts. Back to the dealer for me to get a genuine as I can't live with the difference.”

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Posted 9 years ago

“Very good service. Lowest prices after comparison. Ordered on Wednesday evening, received part on Friday for a decent shipping cost. Parts were very well packed. Brilliant. Thank you.”

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Posted 9 years ago

“Fantastic price & service, highly recommended”

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Posted 9 years ago

“Efficient.”

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Posted 9 years ago

“Great service !!! Ordered ? delivered ? next day. Will certainly use service again.”

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Posted 9 years ago

“Very good service, easy to use website, extremely good value postage and price of product, quick postage. Exactly as described.”

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Posted 9 years ago

“Good prices, delivery on time, I would use them again. BW”

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Posted 9 years ago

“Not bad actually. Bit nervous at first but very very fast shipping, good quality products (bought bumber and wing panel) overall I am very impressed Thank you”

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Posted 9 years ago

“Exemplary service. Quick and easy. Would definitely use this service again.”

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Posted 9 years ago

“Excellent speedy service.”

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Posted 9 years ago

“Super quick delivery and got exactly what I wanted. Very happy and would absolutely order again from here.”

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Posted 9 years ago

“Front panel arrived damaged, and due to New Vehicle have the incorrect information regarding cross matching Renault part numbers, we ended up with the wrong part. Emailed you straight away, with photo of damaged panel and info regarding incorrect part. You said we can change panel, but the incorrect part would have to be ordered online, this would incur a £5.90 P&P charge! emailed you, the reply was "that's a standard charge" As we seem to be going round in circles, reluctantly we opened a PayPal dispute, we now need to return all items, at our expense. You seem to not understand the sale of goods act? To sum up happy with price, very speedy delivery, but a tracking number and notification, would have been nice, still need to sort out a very easy problem. Get back to me, sort out the damaged panel and incorrect part and we can amend the review.”

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Posted 9 years ago

“Great Service and fantastic Prices”

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Posted 9 years ago

“Excellent replacement part at the best price. Very prompt delivery.....the best place to shop for parts....!! EXCELLENT SERVICE....”

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Posted 9 years ago

New Vehicle Parts is rated 4.4 based on 1,970 reviews