NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,048 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

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“Good selections”

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Posted 6 months ago

“Easy website”

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Posted 6 months ago

“Service was good”

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Posted 6 months ago

“Need better return policies”

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Posted 6 months ago

“nice site!”

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Posted 6 months ago

“I love my dress”

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Posted 6 months ago

“Received in the most smallest bag, all crumpled up. Quality is very poor. Do not waste your money. Wouldn't wear it if it was given to me for free. So upset I paid for this dress.”

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Posted 6 months ago

We're so sorry to hear about this. Customer satisfaction is our top priority. If your are unsatisfied with your purchase we do take full priced items back for an exchange or store credit.

Posted 6 months ago

“Excellent Shopping Experience!! Love the videos for each item”

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Posted 6 months ago

“good instructions”

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Posted 7 months ago

“Great service and updates on my order status.”

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Posted 7 months ago

“They had the absolute best customer service!! Shipping was fast too! I would definitely recommend them to anyone!!!!!”

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Posted 7 months ago

“Great site with a number of beautiful dresses to choose. Was hoping to receive the free shipping for this dress priced at $249 but only applies to items over $250 before taxes.”

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Posted 7 months ago

“Great quality and lots of variety!”

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Posted 7 months ago

“Thanks”

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Posted 7 months ago

“Thanks”

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Posted 7 months ago

“I’m so upset the delivery is going to arrive after the wedding Which I spoke to couple of assistants on wats ap and I told that I’m in rush and I paid for the fastest delivery and my items just shipped today”

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Posted 7 months ago

We're so sorry for any confusion on our end, however your order was delivered in time before the wedding! We hope you enjoy the dresses.

Posted 6 months ago

“Right on time!!”

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Posted 7 months ago

“Create APPS as it will be faster”

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Posted 7 months ago

“Na”

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Posted 7 months ago

“Beautiful quality dress”

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Posted 7 months ago

NewYorkDress is rated 4.3 based on 18,048 reviews