NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.35

4.4 Rating 17,514 Reviews

83 %

of reviewers recommend NewYorkDress

4.4

Based on 17,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for next day ups that’s why I paid the extra”

Helpful Report

Posted 3 weeks ago

Upon checking your order you selected the free ground shipping method. Your order is also out for delivery as of today August 29th.

Posted 3 weeks ago

“B”

Helpful Report

Posted 3 weeks ago

“Happy”

Helpful Report

Posted 3 weeks ago

“Happy”

Helpful Report

Posted 3 weeks ago

“Great”

Helpful Report

Posted 3 weeks ago

“Not good”

Helpful Report

Posted 3 weeks ago

We're so sorry to hear your order was not as expected. Please contact our customer service team to 212-594-2600 or email us to info@newyorkdress.com so that we can further assist you.

Posted 3 weeks ago

“Staff was extremely not ce and helpful !”

Helpful Report

Posted 3 weeks ago

“Excellent service Will definitely refer friends and family”

Helpful Report

Posted 3 weeks ago

“Janae was great to work with, kind and thoughtful! I felt like she listened to what I was looking for and gave me great suggestions.”

Helpful Report

Posted 3 weeks ago

“Great experience as always”

Helpful Report

Posted 3 weeks ago

“Muy bonito vestido me encanto”

Helpful Report

Posted 3 weeks ago

“Looking forward to my dress delivery!!”

Helpful Report

Posted 3 weeks ago

“Beautiful dresses. They run a little small”

Helpful Report

Posted 3 weeks ago

“Ya recibí el vestido es muy bonito pero me lo entregaron sucio de la parte de abajo y estaba roto de la manga el gancho quebrado estoy desecionada x la manera decadente de cómo me mandaste un vestido de este precio me lo quedo xq ya no tengo tiempo para regresar te lo y comprarme otro pero me dejan un muy mal experiencia de comprar con ustedes ????”

Helpful Report

Posted 3 weeks ago

“The dress come with defect”

Helpful Report

Posted 3 weeks ago

We're so sorry to hear your order was not as expected. It looks like our customer service team was able to assist you in rectifying this issue.

Posted 3 weeks ago

“All dresses are too large, not fit to me ?”

Helpful Report

Posted 3 weeks ago

We're so sorry to hear your order is not as expected. We do recommend having your measurement professionally taken and utilizing our size chart which is based on bust, waist and hips measurements.

Posted 3 weeks ago

“Great service”

Helpful Report

Posted 3 weeks ago

“F”

Helpful Report

Posted 3 weeks ago

“Love the dress selections”

Helpful Report

Posted 3 weeks ago

“Dress material is not as shown on your website, material is disappointing”

Helpful Report

Posted 3 weeks ago

We're so sorry to hear your order is not as expected. It looks like you have spoke to our customer service team and they have provided you with a solution. Please reach out if you need any further assistance.

Posted 3 weeks ago

NewYorkDress is rated 4.4 based on 17,514 reviews