NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,024 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I need help. I send a message informing NYD that I wanted to return and exchange the size of the dress I ordered from size 14 to 12. The dress is too big. Please response. Thank you”

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Posted 3 weeks ago

It looks like you spoke to our customer service team and they were able to assist you with this!

Posted 3 weeks ago

“N/A”

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Posted 3 weeks ago

“Mo”

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Posted 3 weeks ago

“Good”

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Posted 3 weeks ago

“order takes too long to be received”

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Posted 3 weeks ago

“I'm so impressed and will definitely order again from New York Dress! I received the dress 3 days after I placed the order. It was shipped in a large box on the hanger covered in plastic which was tied at the bottom so if it would've slipped off the hanger it wouldn't fall out of the plastic when taken out of the box. It also came with a very nice cloth dress bag. A thank you note for placing my first order was enclosed. The dress is as beautiful as it looked online. It does need alterations for a custom fit which I fully anticipated. Thank you New York Dress for an excellent online shopping experience!”

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Posted 3 weeks ago

Thank you so much for this awesome review! We love to hear when our customers have a great experience with us! We can't wait to work with you again soon!

Posted 3 weeks ago

“Kim was fantastic and so sweet!”

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Posted 3 weeks ago

“n”

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Posted 3 weeks ago

“very pretty”

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Posted 3 weeks ago

“Idk yet”

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Posted 3 weeks ago

“Ok”

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Posted 3 weeks ago

“Good”

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Posted 3 weeks ago

“Wonder”

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Posted 3 weeks ago

“Many colors”

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Posted 3 weeks ago

“No”

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Posted 3 weeks ago

“Nm”

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Posted 3 weeks ago

“N”

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Posted 3 weeks ago

“N”

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Posted 3 weeks ago

“*************************************88888”

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Posted 3 weeks ago

“Thank you”

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Posted 3 weeks ago

NewYorkDress is rated 4.3 based on 18,024 reviews