NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,517 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,517 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last time was great”

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Posted 1 month ago

“I received the package just now 11/26/24 approx 7:15-25 pm . When i opened the box it was the wrong color ! I ordered champagne but received purple color. I cannot wear this as the wedding motiff color required is Champagne and I will atand as one of the wedding godmother/sponsor. This is unacceptable. I need Champagne color. Let me know how to return and exchange for what I requested .”

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Posted 1 month ago

Upon reviewing your order, you did recieved the correct color that you ordered. It looks like our customer service team provided a solution to this matter. If you need any further assistance please reach out.

Posted 1 month ago

“Good”

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Posted 1 month ago

“NA”

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Posted 1 month ago

“I have a wonderful experience in the boutique and the lady helps me to fine my special dress for my daughter sweet 15 party. Thank you Mia”

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Posted 1 month ago

“Wonderful dress and impeccable service”

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Posted 1 month ago

“A”

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Posted 1 month ago

“good”

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Posted 1 month ago

“The dress I bought is very nice; however, I wore it for 4 hours and the metal shaping rods on the sides were not holding the shape. They all bent in different directions. The size wasn’t the problem. I went to the store to make sure I got something that fit well. The problem is poor quality and the price is very high. I wanted to exchange it but they said I couldn’t. All they offered me was 10% back to help with any alterations.”

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Posted 1 month ago

We are so sorry to hear your experience was not as expected. It looks like you spoke to our customer service team and they were able to assist you with this matter.

Posted 1 month ago

“?”

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Posted 1 month ago

“no”

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Posted 1 month ago

“Wrong dress delivered”

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Posted 1 month ago

We're so sorry to hear the wrong dress was delivered. Please reach us to info@newyorkdress.com so that we can rectify this issue.

Posted 1 month ago

“Good”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“It’s beautiful I like it”

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Posted 1 month ago

“The site was easy!”

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Posted 1 month ago

“Good”

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Posted 1 month ago

“Ordering process was easy but had to pay too much for overnight shipping!!”

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Posted 1 month ago

“Perfect”

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Posted 1 month ago

“Nice”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 18,517 reviews