NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 19,936 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 19,936 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress is gorgeous, fits snugly so suggest order up, , but the sparkles come off the dress and spread everywhere.”

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Posted 3 weeks ago

“They did amazing wish my package and it came very quickly! I’m also obsessed with the dress I got”

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Posted 3 weeks ago

“Great”

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Posted 3 weeks ago

“Greet”

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Posted 3 weeks ago

“I have asked for help to exchange and received no help or instruction. I now need to return the dress.”

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Posted 3 weeks ago

Hi Kathleen, We're so sorry for any delay on our end. We have responded to your email with instructions on returning the dress.

Posted 2 weeks ago

“Very helpful”

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Posted 3 weeks ago

“Amazing”

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Posted 3 weeks ago

“great service”

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Posted 3 weeks ago

“Please advise when my package with UPS label number 1Z27AR200395489491 will be provided to UPS. Label was created since March 28th….????”

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Posted 3 weeks ago

Hi Hilda, All orders ship within 5-7 business days once placed. Please note we also need 1 full business day to process an order. It looks like your order has been delivered as of April 9th.

Posted 2 weeks ago

“Kim was a tremendous help.”

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Posted 3 weeks ago

“My stylist Kim was the sweetest person ever and made the experience so much better, she really made me feel comfortable in everything i tried. ‘m in love with my dress and the entire journey !! ?? 100/10”

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Posted 3 weeks ago

“Amazing staff and large dress sections in many colors sizes and styles”

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Posted 3 weeks ago

“——”

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Posted 3 weeks ago

“So helpful and accommodating”

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Posted 3 weeks ago

“Good timely services”

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Posted 3 weeks ago

“Ok”

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Posted 3 weeks ago

“good service”

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Posted 3 weeks ago

“No”

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Posted 3 weeks ago

“g”

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Posted 3 weeks ago

“c”

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Posted 3 weeks ago

NewYorkDress is rated 4.3 based on 19,936 reviews