NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,050 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company”

Helpful Report

Posted 7 months ago

“Amazing customer service ?”

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Posted 7 months ago

“Great company”

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Posted 7 months ago

“Didn’t get delivered”

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Posted 7 months ago

“Didn’t get delivered”

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Posted 7 months ago

“I had a great, very personalized experience in the store, however toward the end of my appointment I felt my decision on a dress was rushed. Nonetheless, I had a great time in the store, and I am happy with my dress :)”

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Posted 7 months ago

“Super”

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Posted 7 months ago

“Very fast delivery”

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Posted 7 months ago

“Really wanted to love this the dress. The dress is beautiful and came super fast and very well price but there is a rip on the right side and I won't have time to send it back. ?”

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Posted 7 months ago

We are so sorry to hear about this! Please contact our customer service department to info@newyorkdress.com or call us to 212-594-3600 and we will provide you a solution!

Posted 7 months ago

“No problems placing my order, shipping was so fast it was at my house 2 days after I ordered. I ordered from here because the dress was cheaper than my local boutique - the dress was exactly how I expected ! Totally recommend”

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Posted 7 months ago

“good”

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Posted 7 months ago

“Nice”

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Posted 7 months ago

“Thank you for your prompt reaction. Hoping to receive the new dress on time for my ceremony.”

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Posted 7 months ago

“Excellent customer service”

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Posted 7 months ago

“Good”

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Posted 7 months ago

“Waiting for dress”

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Posted 7 months ago

“James in the showroom online was extremely helpful and answered all of my questions regarding sizing and picking out the best option for me.”

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Posted 7 months ago

“N/A”

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Posted 7 months ago

“No updates”

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Posted 7 months ago

“Very clear indications and nice people”

Helpful Report

Posted 7 months ago

NewYorkDress is rated 4.3 based on 18,050 reviews