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NewYorkDress Reviews

4.3 Rating 18,032 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,032 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
too small
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Posted 5 months ago
Very nice
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Posted 5 months ago
I love it
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Posted 5 months ago
Love that you offer expedited shipping!
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Posted 5 months ago
Great
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Posted 5 months ago
Recibido a tiempo.
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Posted 5 months ago
The best
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Posted 5 months ago
Hello, all is ok for the moment. Thank you.
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Posted 5 months ago
BE WARNED!!! Love the style and the color emerald, however, I feel they did not provide the right measurements. In addition, I wasn't aware returns should be made within 7 days of receiving the item AND they don't offer a refund, instead an exchange or store credit. Reputable companies offer a 30 day exchange or refund. Maybe promoting wrong measurements is a tactic. I will never order from this company again!
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Posted 5 months ago
We're so sorry to hear your order did not meet your expectations. Our return policy is stated in two locations on our website, one being at checkout and you must agree in order to place your order. We always recommend getting professionally measured by a seamstress. Our size chart is a guide to assist you in choosing your size but it does also depend on your shape, size and material of the dress which should be taken into consideration when choosing a size. We would be happy to offer your a store credit or exchange and a discount on a future purchase.
Posted 5 months ago
Excellent customer service!!!
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Posted 5 months ago
Thanxxxx
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Posted 5 months ago
good
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Posted 5 months ago
Good
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Posted 5 months ago
fast, easy and careful transaction
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Posted 5 months ago
i liked it very niceee
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Posted 5 months ago
THANKS
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Posted 5 months ago
Goid
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Posted 5 months ago
Very good selection of dresses.
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Posted 5 months ago
Good
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Posted 5 months ago
Need more improvement
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Posted 5 months ago
NewYorkDress is rated 4.3 based on 18,032 reviews