NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,399 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,399 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 23rd December 2025

480

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Noce”

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Posted 1 year ago

“No yet”

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Posted 1 year ago

“I haven't received it yet”

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Posted 1 year ago

“order takes too long to be received”

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Posted 1 year ago

“Normally sherri Hill dresses are true to size but this one runs very small especially in chest area . The size 6 fits more like a 4 or smaller . Will return . The dress itself is beautiful. well made”

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Posted 1 year ago

“.”

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Posted 1 year ago

“too low cut for mother of groom dress....pretty tho"”

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Posted 1 year ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 1 year ago

“?”

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Posted 1 year ago

“Not the same dress I ordered and received . Similar but some differences for sure . I went into this site knowing I was risking it so I’ll keep the dress . Size was a little off but not too bad. However I won’t order from here again since I want exactly what was on the picture and I didn’t get that.”

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Posted 1 year ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 1 year ago

“Where is my order? You guys deducted my bank account already even though the item was not delivered yet. Will you please let me know when I get my order.”

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Posted 1 year ago

All orders ship within 5-7 business days if in stock once the item has been placed. Your order is currently in transit. Please check your email to view the tracking information.

Posted 1 year ago

“H”

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Posted 1 year ago

“Dress sipper doesn’t work”

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Posted 1 year ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 1 year ago

“Beautiful dress but the trim was falling off right out of the bag.”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Needs express shipping”

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Posted 1 year ago

“My dress didn’t match the picture and the refund policy is very inconvenient. If I’m purchasing with my card I would want my refund ba k the same way.”

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Posted 1 year ago

We're so sorry to hear you did not have a good experience with us. Our return policy states we can provide a store credit or exchange if you are unsatisfied with your purchase. Our team will reach out to you to provide a solution.

Posted 1 year ago

“Sss”

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Posted 1 year ago

“Dress material ok, but too big in the breast”

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Posted 1 year ago

“F”

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Posted 1 year ago

“I haven't received any messages on the progress of the order I put in a week ago”

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Posted 1 year ago

All orders ship within 5-7 business days. It looks like your package has been delivered! Please contact us for any further assistance.

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,399 reviews