NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,057 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very difficult to return dress if not appropriate size!”

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Posted 7 months ago

We're so sorry to hear your order was not as expected. We're glad to see you were able to connect with our customer service team and they were able to assist you with a return!

Posted 7 months ago

“The dress is absolutely beautiful, but too big for my petite size.”

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Posted 7 months ago

“Ok”

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Posted 7 months ago

“I loved this store, super elegant and amazing staff.”

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Posted 7 months ago

“Na”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“good”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Haven’t recd it yet but ordering was a breeze”

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Posted 7 months ago

“good”

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Posted 7 months ago

“No issues”

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Posted 7 months ago

“Beautiful dress! Ordered the 9th, received the 21st. Absolutely would order again!!”

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Posted 7 months ago

“Horrible company.. Emailed twice to get RA to return dress and haven’t heard a word back.. Looks like they are trying to run the clock on return policy.. Not happening”

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Posted 7 months ago

Hi Gail, We are unsure where the disconnect is as our team has replied to you multiple times and provided you with your RA number. Please check your inbox and your spam and junk folder.

Posted 7 months ago

“J”

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Posted 7 months ago

“Costumer service was super helpful!”

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Posted 7 months ago

“Goood”

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Posted 7 months ago

“J”

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Posted 7 months ago

“GREAT SERVICE”

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Posted 7 months ago

“Muy buena calidad”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

NewYorkDress is rated 4.3 based on 18,057 reviews