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NewYorkDress Reviews

4.3 Rating 18,048 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,048 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
This was very easy to navigate.
Helpful Report
Posted 7 months ago
Bad price compared to another we site
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Posted 7 months ago
This is our second year of getting our daughters prom dress. We are super excited to receive the new one.
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Posted 7 months ago
Wow
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Posted 7 months ago
Kim was extremely helpful and so nice, very understanding and was able to get me dresses i really loved without having much inspiration to work with
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Posted 7 months ago
None
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Posted 7 months ago
Stunning
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Posted 7 months ago
Good
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Posted 7 months ago
Bridesmaid dress was delivered in a small bag. Quality is garbage. Color is not as pictured.
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Posted 7 months ago
Sold mw the dress but later emailed that its not in stock???
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Posted 7 months ago
We do apologize, sometimes dresses do get sold out very quickly as stock is subject to change.
Posted 6 months ago
I've been pleased with the service I've received. The original dress I ordered didn't work for me. I received a very timely response letting me know how to return the dress and receive a store credit so that I could order a different dress. I received a very prompt reply letting me know that the order for the new dress was placed.
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Posted 7 months ago
yasssssssss
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Posted 7 months ago
Good selection but didn’t have my size in many of my choices
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Posted 7 months ago
yuh
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Posted 7 months ago
Great service
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Posted 7 months ago
I just don’t like how the tracking is not available
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Posted 7 months ago
Thank u
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Posted 7 months ago
notjhimg
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Posted 7 months ago
whole process was smooth
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Posted 7 months ago
Very easy processing payment. We LOVE the designs on your website! Thank you!
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Posted 7 months ago
NewYorkDress is rated 4.3 based on 18,048 reviews